Legal Management Magazine

Legal Management reports on topics within ALA’s five knowledge areas: Legal Industry/Business Management; Human Resources Management; Financial Management; Communications and Organizational Management; and Operations Management.

October: On the Cover
Communicating with Clients Via Today’s Technology 

Find out how tech tools are defining law firm conversations.

Decades ago, law firms had fewer ways to interact with clients: in-person meetings, primarily, coupled with phone calls and written correspondence. Major technological advances in recent years — ranging from the advent of email to high-quality videoconferencing capabilities — have introduced numerous ways to reach out and respond to clients. Many have provided additional convenience. But given the sheer number that are available, determining the ideal client contact method can be a daunting task.  Read more. 


Features

The Gift of Time 

Technology has made a lot possible for law offices, but people still play a huge role in making it deliver on its promise. While technology helps manage the office, matters and documents, people still need to interact with it to do the filing, organizing and retrieval. Many of these microprocesses are repetitive, tedious, time-consuming and prone to error.

What if you could remove the common day-to-day friction required to make technology work and, in the process, free up precious time that can be put to better use building the firm? Artificial intelligence (AI) is beginning to come of age, and the right tool applied to the right process can provide tangible benefits. Read more.

Protection Under the Law

Early on, anyone interested in the law learns about client-lawyer confidentiality. But it isn’t just an overly friendly staff member’s loose lips that are cause for worry — it’s also loose security. Tucked away within the hard drives and servers of law firms throughout the world is something as valuable as currency: information. So how do you protect your client beyond your professional obligation to keep a secret? How do you make your firm as tech-savvy as it is trustworthy?  Read more.


Columns

Big Ideas
Welcoming the Internet of Things to Our Legal Organizations 

BP Perspective
Your Remote Workers: A Target for Cybercrimes 

Diversity Dialogue
Excerpt from Authentic Diversity: How to Change the Workplace for Good

Innovations
Amp Up Your Innovation: How to “Think Different” About Your Firm’s Business

Tough Topics
Thinking of De-equitizing a Partner? Consider This First

 

Departments

Industry News
Legal Managers: The Invaluable Dot-Connectors Within Law Firms

Tips and Trends
Making Retirement Discussions with Your Senior Partners More Productive and Succession More Effective 

ALA Now

ALA Faces
Members on the Move

At ALA
What's Happening at Headquarters


Advertising Index

ABA Retirement  •  LawPay  •  Traveling Coaches


Earn CE Credit

Members and nonmembers can read the article, then log in to take a test (members pay $49; nonmembers pay $69). If you pass with at least 70 percent, you will earn one CE credit hour. The goal is to help CLMs get the credits they need for recertification, but it will also count toward SHRM, HRCI or CPE credit. 

  • Click here to read “Where Are Your Markers” and earn one credit hour in self-management skills.
  • Click here to read “Leading Through Change” and earn one credit hour in organizational development.
  • Click here to read “Building a Better Budget” and earn one credit hour in financial management.
  • Click here to read “Cyber Risk Management: The Vital Role of Legal Management Professionals” and earn one credit hour in operations management.
  • Click here to read “A Lesson in Leadership for Legal Management Professionals” and earn one credit hour in communications and organizational management.
  • Click here to read “The Risk of Idolizing False Profits;” and earn one credit hour in financial management.
  • Click here to read “Responding to a Request for Proposal: Time, Money, People and the Law” and earn one credit hour in writing skills.
  • Click here to read “How to Ethically Oversee Trust Accounts,” and to earn one credit hour in financial management.
  • Click here to read “Confronting Addiction in the Law Firm,” and to earn one credit hour in substance abuse.
  • Click here to read “The Ever-Evolving World of Legal Ethics,” and to earn one credit hour in ethics.