Legal Management Magazine
Legal Management reports on topics within ALA’s five knowledge areas: Legal Industry/Business Management; Human Resources Management; Financial Management; Communications and Organizational Management; and Operations Management.
January 2018: On the Cover
For better or for worse, 2017 was quite a year for women,
Client journey mapping, which legal managers can help guide, helps ensure a successful process.
Firms are finding ways to innovate — which can impact a single client, a practice area or the entire firm — after applying client journey mapping, a tool borrowed from the corporate world in which attorneys and legal managers work together to track the steps clients take along their legal pathways to ensure they’re providing the best service. Read more.
A Message from Executive Director Oliver Yandle, JD, CAE: Help Provide Data to Better Understand Harassment and Information Management in Firms
3 Practical Options for Financing Your Office Build-Out
Law Firms Under Cyber Siege: 5 Lessons for 2018
A $1,000 iPhone? X (Pronounced "10") Marks the Spot
Aligning Your Stars: Succession Planning for the Administrative Team
Facts and Stats
Quick Industry Takes
Tips and Trends
Cross-Cultural Communication and International Email Etiquette
Member and Chapter News
ALA Congratulates Its 2018-2019 Board of Directors and Regional Representatives
What's Happening at Headquarters?
Your Guide to the CLM Program
Earn CE Credit
Members and nonmembers can read the article, then log in to take a test (members pay $49; nonmembers pay $69). If you pass with at least 70 percent, you will earn one CE credit hour. The goal is to help CLMs get the credits they need for recertification, but it will also count toward SHRM, HRCI or CPE credit.