Managing Legal Support Staffing in a World of Increasingly Constrained Supply and Evolving Demand
A 2019 research study conducted by BigHand and the Association of Legal Administrators (ALA) uncovers high retirement and attrition rates among legal support staff. These trends will fuel the need for law firms to act quickly to organize their legal support services in order to continue offering optimal support to attorneys and clients.
BigHand, a legal software company focused on back-office operational and financial excellence, partnered with ALA to conduct a survey of senior HR and support services professionals, which gathered 120 responses from firms across North America.
Click here to see the survey results.