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    • Jul 15 2020,  2:00 PM

    Microsoft Teams: Much More Than Just Helping Remote Staff Stay Connected

    Legal Finance Operations
    OM

    In the Team Immersion Experience, we explore ways Microsoft Teams can solve your firm’s challenges through guided examples and moderated Q&A. We’ll discover together how Teams, coupled with your other available Microsoft 365 apps, can fit your unique situation or process.

    Objectives:

    • Demonstrate Teams and Channels and share ideas on how they can be used.
    • Identify the many types and applications of Channel Tabs.
    • Discover document organization, co-authoring, comments and conversations.
    • Illustrate a deep dive on the vast interoperability of Teams with other functions and features of Microsoft 365 like Planner, Stream, Forms, Lists (new) and Power BI.

    Other Information:

    • 60 Minutes
    • Audience Level: Intermediate
    • CLM® Recertification Credit: 1 hour in the subject area of Operation Management(OM)
    • CLE: Participatory Credit

    Speaker:

    James Gast is a 20-year legal tech veteran who presents at legal community events hosted by the Cincinnati Paralegal Association, the University of Cincinnati Paralegal Studies program and the Cincinnati Bar Association. He has held certifications for Time Matters, Billing Matters, Timeslips, Amicus Attorney, PCLaw and Clio.


    • Jul 22 2020,  2:00 PM

    Introduction to Redirecting Negative Behavior

    Legal Communications Management
    CM

    Are you challenged by poor behavior in others? Participants learn about redirect, an alternative to harshness, punishment, permissiveness or bribing to effect positive change when faced with under-performance and counter-productive behaviors. Each participant leaves the session with an awareness of the principles, tools and practices for applying redirect - an effective, emotionally intelligent and positive method for shifting negative behavior. This topic is an introduction and overview on this subject. Get some of the tools in the one-hour time slot for this webinar. This topic will come with a handout and takeaways for each person to use right away. 

    Objectives:  

    • Recognize underlying causes for four types and five mistaken goals of negative behavior.  

    • Develop new conditions and conversations that drastically reduce the incidents of negative behavior. 

    • Identify how to specifically redirect one of the five mistaken goals of negative behavior: the power goal.  

    Other Information: 

    60 Minutes 

    Audience: Advanced 

    CLM® Application Credit: - Application Management Category: 1 hour in Organizational Development 

    CLM® Recertification Credit: 1 hour in the subject area of Communications & Organizational Management (CM) 

    HRCI: General Credit 

    SHM: Communications 

    SHRM: Instructor-Led Activity 

    CLE: Participatory Credit

    The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.

    This Program has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).

    Edited HRCI 2020 Seal

    Speaker: 

    Judy Ryan has been the Owner of LifeWork Systems, an award-winning training and consulting company specializing in leadership development and culture change, since 2002. She is the recipient of the Women of Distinction award and the Vanguard Award for Innovation in Service Delivery from the St. Louis Mental Health Board. Ryan is an author, columnist, consultant, trainer, coach and keynote presenter, with guest appearances on TV and radio. 


    • Jul 28 2020,  2:00 PM

    Keeping Your Head Above Water During COVID-19

    Legal Communications Management
    CM

    Working in the legal field is stressful enough without a pandemic! Stress and anxiety can affect your health under normal circumstances. Can you imagine what it’s doing to you now? Join Dr. Sharon Meit Abrahams for an interactive webinar that will highlight what we need to know about stress and what to do to manage it effectively. You will leave with worksheets that you can use to measure and manage your stress.

    Objectives:

    • Discuss how the virus has impacted our basic human needs.
    • Distinguish the important difference between stress and anxiety.
    • Identify stress management techniques for the mind, breath and body.

    Other Information:

    • 60 Minutes
    • Audience Level: Intermediate
    • CLM Application Credit – Self Management
    • CLM® Recertification Credit: 1 hour in the subject area of Communications & Organizational Management(HR)
    • CLE: Participatory Credit

    Speaker

    Dr. Sharon Meit Abrahams is a legal talent development expert with 25 years of experience in success coaching for attorneys and developing high impact programs for law firms. Dr. Abrahams published three books with the American Bar Association and regularly publishes articles for Thomson Reuters and American Legal Media.   Known for engaging and educational programs, Sharon is a sought-after keynote speaker, program facilitator and law firm advisor. She gives back to the community by conducting complimentary programs for 501(c)(3) organizations.


    • Aug 6 2020,  2:00 PM

    Creating the Resilient Firm of the Future

    Legal Finance Operations
    OM

    It could be a burst pipe, a fire in a neighboring suite, a workplace violence incident, a weeklong power outage or a global pandemic. It doesn’t have to be a natural disaster that could close your business or affect its reputation. Does your firm’s current business continuity plan address all the essential components necessary to seamlessly continue providing services to clients and customers? As the Coronavirus (COVID-19) continues to impact the current business landscape around the world, firm leaders are looking at their business continuity and risk management programs to determine current and future risks to their firms and help make vital business decisions. In this session, we will discuss items such as continuing to have a remote work environment while also phasing back to an office work setting, the future of providing services to clients, risk management and compliance issues, crisis communication systems, comprehensive written business continuity plans and testing those plans.

    Objectives:

    • Explain the importance of having written business continuity and pandemic plans for your law firm, especially in the face of COVID-19.
    • Discuss the implications of the “New Better” work environment for law firms and what this means for the safety, security and resiliency of your law firm.
    • Discuss how having a written business continuity plan gives law firms a competitive edge in a world where clients and insurers are insisting on compliance in business continuity industry standards. 
    • Identify the key/essential elements of a comprehensive business continuity plan and the importance of testing your plans to ensure that your law firm remains resilient in the face of any threat.

    Other Information

    60 Minutes

    Audience: Intermediate

    CLM® Application Credit for Functional Specialists: 1.5 hours in the subject area of Operations Management (OM) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    CLM® Recertification Credit: 1.0 hour in the subject area of Operations Management

    CLE Participatory Credit

    Speaker:

    Kathryn Scourby is the Principal of KNS Consulting, LLC. She works with professional service firms to achieve their goals in the areas of business continuity, disaster preparedness, risk management and compliance. Scourby trains management professionals and all levels of staff at private service firms and facilitates table-top exercises in these focus areas. Additionally, she served on ALA's Board of Directors (2004–2008), was a Trustee for the Foundation of the Association of Legal Administrators (2010–2013), and currently serves on ALA's International Relations Committee.


    • Aug 11 2020,  2:00 PM

    Leveraging Technology During the COVID-19 Pandemic: Effective Use of Technology and Preparing for Future Scenarios

    Legal Finance Operations
    OM

    The global COVID-19 is pandemic will have repercussions that are not only far-reaching but also have the potential to have an impact for months or even years to come. Many law firms took proactive steps to protect their employees, including shutting offices and transitioning to working from home. As this pandemic continues, firms must evaluate the technology they have in place to determine if it enables or hinders productivity. Moreover, as states are reopening and allowing businesses to do the same, firms must look at technological, financial and operational considerations when planning for a reopening, as well as what future waves of coronavirus might mean.

    Objectives:

    • Define three ways businesses can enable their staff to have remote access.
    • Identify the best practices and recommendations on these technologies, their implementations, and maintaining productivity.
    • Analyze considerations and best practices for reopening offices.
    • Devise logistics to anticipate potential future waves of the pandemic that may occur after offices are back up and running again.

     

    Other Information

    60 Minutes

    Audience: Intermediate

    CLM® Application Credit for Functional Specialists: 1.5 hours in the subject area of Operations Management (OM) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    CLM® Recertification Credit: 1 hour in the subject area of Operations Management

    CLE – Participatory Credit

    Speaker:

    Morris Tabush has more than 20 years of experience managing IT for businesses so they can focus on what they do best. In 2001, he founded Tabush Group, which is a leading provider of cloud desktops and managed IT for professional firms. Tabush and his team focus on delivering simple, scalable and secure solutions to clients.


    • Aug 18 2020,  2:00 PM

    Macroeconomic Trends in the Legal Industry: Positioning Your Firm for 2020 and Beyond

    Legal Industry Management
    LI

    World-changing shifts in demographics, attitudes, technology and work styles have given rise to a host of distinct trends in the legal industry. As law firms position themselves to succeed in 2020 and beyond, understanding and adapting to these trends will help firms become more efficient, productive and competitive in a global market.  

    Objectives: 

    • Outline key trends impacting the legal industry. 

    • Identify how law firms can leverage these trends to improve their bottom line. 

    • Discuss how technology, workforce demographics, business pressures and global attitudes are changing the face of law practice. 

    • Produce key takeaways to position your firm for future success.  

    Other Information: 

    60 Minutes 

    Audience: Intermediate 

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Legal Industry/ Business Management (LI) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Legal Industry/ Business Management (LI) 

    CLE: Participatory Credit 

    Speaker: 

    Sally Kane is a lawyer, writer and content director with PaperStreet, a digital marketing agency that works exclusively with law firms. Over the past 15 years, she has written frequently on legal marketing, career and business topics. She is the former Managing Editor of Litigation Support Today and served as a legal careers expert with The Balance (formerly About.com).  


    • Aug 19 2020,  2:00 PM

    Stabilize Partner Contributions and Preserve Cash with Leasing

    Legal Finance Operations
    OM

    Cash flow is a struggle for law firms, partly due to the partnership distribution model. The pandemic has certainly distributed regular business, making it essential for firm management to reevaluate their financial standing and focus on short-term survival without taking on major long-term debt and on repositioning for recovery and growth. Leasing and financing ease cash flow concerns. In this webinar, you’ll learn how lease and financing options help firms obtain necessary technology and manage unexpected costs of equipment, software and services, as well as several other cash-conserving benefits.

    Objectives:

    • Discover how to convert a large cash outlay into a monthly expense that keeps within budget and provides a predictability.
    • Examine how to keep bank lines of credit open for short-term use.
    • Develop 100% software financing, including training, implementation and consultant fees.
    • Explain sales and ease backs for equipment that is currently owned and how it could generate extra cash to offset unbudgeted expenses
    • Discover how to cut long-term IT costs with asset management.

    Other Information:

    60 Minutes

    Audience: Intermediate

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Operations Management (OM)  towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    CLM® Recertification Credit: 1 hour in the subject area of Operations Management  (OM)

    CLE – Participatory Credit

    Speaker:

    Barry Steele is Senior Vice President of Sales at CoreTech Leasing. He has over 25 years of experience in the field. He was most recently President of Capital Fleet Solutions, which consulted with several commercial banks in the automotive dealer space and included a total portfolio of 500,000 vehicles. Before that, Steele was the Senior Vice President of Global and Strategic Accounts for Donlen Corporation, where he designed and executed strong strategic visions that resulted in the business being acquired by Hertz Corporation for a record valuation. He also served as Vice President of SalesForce Development for GE Capital Fleet Services for nearly a decade, where he developed programs to track sales, customer satisfaction and coordinated pricing across the business.


    • Aug 26 2020,  2:00 PM

    Adaptive Thinking

    Legal Communications Management
    CM

    The time for “business as usual” is over. This year has thrown almost every organization in every industry into a panic, and typical “change management” strategies are too slow and incremental for what we’re facing today. But there is a faster, better way to pivot. In this webinar, you’ll learn to develop adaptive thinking to remain successful in this uncertain environment. Courtney Clark’s research, strategies and stories help build employee agility and resilience in every level of your organization. The whole world is changing — learn how to use adaptive thinking to tackle change and come out on top. 

    Objectives: 

    • Create a toolbox of techniques to improve mental flexibility. 

    • Illustrate the common mistakes that keep teams from solving problems. 

    • Choose the one question teams can ask to generate more (and more innovative!) ideas. 

    Other Information 

    60 Minutes 

    Audience: Intermediate 

    CLM® Application Credit: Organizational Development 

    CLM® Recertification Credit: 1 hour in the subject area of Communications and Organizational Management (CM) 

    HRCI: General Credit 

    SHRM: Communication 

    SHRM Learning Format: Instructor-Led Activity 

    CPE: Participatory Credit 

    Speaker: 

    Courtney Clark designs her presentations to help organizations adapt to change and crisis when the stakes are high. Resilience in the face of major stress is possible, and she knows how to get it done. Audience members who hear her presentations say her strategies make it easier to manage change, cope with anxiety, bounce back, let go of “the plan,” and get clarity when life, love or work throw you a curveball. Clark loves to work with Pillar ProfessionalsTM ― people whose roles require they remain solid, like a pillar, regardless of chaos or change around them. The people in these roles are called on to be highly resilient because of the pressure of their work and their critical position at the foundation of their organization. 


    • Sep 23 2020,  2:00 PM

    Motivating Without Money: No-Cost Steps for Dramatically Improving Productivity and Engagement

    Legal Human Resources Management
    HR

    According to Society for Human Resource Management, attracting, engaging and retaining skilled and semi-skilled workers, especially those who can collaborate effectively, is a leading concern of American employers. In this educational session, learn how leaders, managers and supervisors can measurably increase employee engagement, performance and teamwork - all without tapping the company’s budget!  

    Objectives: 

    • Recognize why money has never been an effective motivator.  

    • Discover why money demotivates.  

    • Explain why a great salary package, 401(k) and bountiful benefits are not always the answer.  

    • Identify the top 10 no-cost steps for improving engagement and teamwork.  

    • Outline the 10 real-world, no-cost benefits managers can use to increase engagement and teamwork.  

    Other Information: 

    60 Minutes 

    Audience: Intermediate 

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Human Resources Management (HR) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Human Resources Management (HR) 

    HRCI: General Credit 

    SHRM: Personnel/HR 

    SHRM: Instructor-Led Activity 

    The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.

    This Program has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).

    Edited HRCI 2020 Seal

    Speaker: 

    Kristine Sexter is President of WorkWise. She is an award-winning industrial and organizational consultant who has devoted more than 22 years to creating exceptional workplaces. With an extensive background in recruiting, developing and retaining top talent, Sexter expertly serves the legal, manufacturing health care and human resources industries with acclaimed results. Renowned for high-energy, exceptionally interactive programs, Sexter delivers innovative and solution-filled programs to her clients and audiences.