Upcoming Webinars

    • Dec 11

    HR Law Update: Learn all about the hottest topics in human resources and employment law facing law firms today.

    Human-Resources Learn all about the hottest topics in human resources and employment law facing law firms today. We will review changes in employer harassment prevention practices in light of the #MeToo movement and look at tricky leave of absence issues and new paid leave laws. We will examine current developments and charge statistics from the Equal Employment Opportunity Commission (EEOC), as well as the most recent case law on protection of sexual orientation under federal law. Learn about cases pending at the Supreme Court and their potential impact on your workplace, the current state of overtime law changes, and whether the National Labor Relations Board (NLRB) is changing its approach toward employer policies.

    Objectives:

    •Examine ways to ensure your organization stays current with the latest developments in the laws affecting employees.

    •Give examples of takeaways that will enable you to update your firm's policies and procedures.

    •Review other changes that may be coming from the Trump administration.

    Speaker Info:

    David Michael is Chair of Gould & Ratner LLP's Litigation Practice, where he leads a diverse group of trial attorneys focusing on all areas of complex commercial disputes for public and private companies, as well as business-related disputes for closely held and family businesses. He earned his litigation stripes in the area of employment law and has represented employers in numerous employment-related lawsuits in both state and federal court. As the leader of the firm's Human Resources and Employment Law Practice, he draws upon 26 years of experience in human resources management and counseling.

    •60 Minutes

    •Audience: Intermediate

    •CLM App Management Category -FS: Human Resources Management

    “The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.”

    This seal may be used exclusively for activities that have been pre-approved by HRCI for 1 hour of General HRCI Credit. This approval is valid through 12/31/2019 and is not transferable.

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    • Dec 19

    The Legal Administrator’s Role in Initiating and Supporting Alternative Fee Arrangements

    Finance Is the billable hour dead?  Perhaps not, but law firm clients are demanding alternatives and “pricing by alternative” is not in most attorneys’ comfort zone.  Law firms must be prepared to engage in discussions with clients about Alternative Fee Arrangements (AFA), and must be equipped to implement them.  This presentation will discuss what clients expect so you can support and facilitate AFAs, the different types of AFA fee structures firms are using and how they make them work profitably for their firms.

    Objectives:

    • Determine the right AFA for your specific practice areas and how to structure them;
    • Discuss which practice areas work well with AFAs;
    • Identify the correct metrics for monitoring AFAs and how to define and measure success;
    • Examine the role of process improvement, project management and profitability with AFAs.

    Audience: Intermediate

    Frederick J. Esposito, Jr, MBA, CLM, Chief Operating Officer of the regional law firm Rivkin Radler LLP, has more than 25 years of law and accounting firm experience and has been a Certified Legal Manager (CLM)SM since 2006.  Fred specializes in financial and organizational management and is also a senior faculty member and consultant with the Legal Lean Sigma® Institute.

    Fred is a highly rated thought-leader and sought after speaker, and author of articles on a wide-range of topics and best practices. He has been published on topics such as billing and collections, profitability, attorney compensation systems, alternative fee arrangements, process improvement, project management and strategic planning by Law Practice Magazine, Law Practice Today and The Legal Executive Institute, Attorney at Work, among others and was inducted into the National Speakers Association in 2013.

    In 2012 he received the Association of Legal Administrator’s Outstanding Association Volunteer Award and was named CFO of the Year by Long Island Business News.  Fred was the first CLM on Long Island and from May 2013 – May 2016, was the Chair of ALA’s Certification Committee. 

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    • Jan 2

    Every Choice Has a Consequence: Why People Stray Off the Straight and Narrow and How to Get Them Back on Track?

    Legal-Industry In 1987, at the height of his career, Chuck Gallagher made some bad choices. He went from wearing a business suit to an orange jumpsuit. So, you might be asking yourself,?“Why would I want a former convicted felon to speak to my organization about ethics and integrity?” Because he has experienced firsthand?how easy it is to move from ethical to unethical. Having since rebuilt his life, the lessons he learned along the way allow him to share a?unique. Attendees will hear about his journey combined with a?practical application.? 

    Objectives: 

    • Recognize a?positive, compelling message?that you will hear and remember. 

    • Discover a?fresh perspective?that will?raise ethics awareness to a new level, reducing the likelihood of fraud and other unethical behaviors that put your business at risk. 

    • Use the?motivation to make ethical choices?that will lead to?long-term success and profitability. 

    • Discuss valuable insight?to help you develop an?effective ethics program — or make your existing program more effective. 

    Other Information 

    • 60 Minutes 

    • Audience: Essentials 

    • CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Legal Industry/ Business Management (LI) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    • CLM® Recertification Credit: 1 hour in the subject area of Legal Industry/ Business Management (LI) - ETHICS 

    • HRCI: General Credit 

    • SHRM: Ethical Practice 

    • SHRM Learning Format: Instructor-Led Activity 

    • CLE: Legal Ethics 

      The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.

      This Program has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).

      Edited HRCI 2020 Seal

    Speaker:  

    Chuck Gallagher is a business ethics expert, consultant, keynote speaker and author. His business insights are sought after for his strong position on ethics and ethical leadership, and he’s been featured on CNN, CBS and NPR. His expertise includes sharing practical, tested and time-proven methods that can enhance personal and professional success. 

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    • Jan 8

    Nine Minutes on Monday: The Simple Way to Motivate Your Staff

    Legal Human Resources ManagementNine Minutes on Monday is a simple system to help you raise productivity, boost morale and increase employee engagement. The No. 1 reason managers fail to increase productivity and get the best out of their people is they neglect to keep their leadership priorities in front of them. In today’s environment, it’s easy to become task-focused, leaving work teams that are over-managed, under-led and operating below their true potential. Nine Minutes on Monday combines proven engagement drivers and principles of human motivation into a simple system of execution. 

    Objectives: 

    • Discover how to implement the top engagement drivers and identify which ones you need to focus on the most to create a motivated and high-performance team. 

    • Recognize how to increase motivation with three simple questions that will connect purpose to pay by creating a clear line of sight between what employees do and how it affects the organization. 

    • Develop a four-step formula for giving feedback that takes the stress out of addressing subpar performance and drives complacency from the workplace. 

    • Indicate how to use the recognition codes to reward and recognize your employees so they feel valued, appreciated and inspired. 

    Other Information: 

    • 60 Minutes 

    • Audience: Essentials 

    • CLM® Application Credit: 1 hour in Organizational Development   

    • CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Human Resources Management (HR) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    • CLM® Recertification Credit: 1 hour in the subject area of Human Resources Management (HR) 

    • HRCI: General Credit 

    • SHRM: Communication 

    • SHRM Learning Format: Instructor-Lead Activity 

      The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.

      This Program has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).

      Edited HRCI 2020 Seal

    James Robbins is a rare mix of management consultant, change specialist, adventurer and motivational speaker. He speaks to audiences worldwide, helping them raise their performance to match their potential. He has been helping equip and transform leaders for more than 20 years. In 2012, Robbins wrote Nine Minutes on Monday: The Quick and Easy Way to Go from Manager to Leader. His style of teaching has set him apart as a master communicator, combining stories from his adventures with practical truths that help audiences make simple changes that stick.  

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    • Jan 14

    Turning Retreats into Revenue

    Legal-Industry When designing a firm or group retreat, it’s important to develop programming that will deliver a significant return on the time and money invested in these events. To accomplish this goal, get lawyers laser-focused on generating more revenue. A well-crafted retreat can serve as a launching pad that motivates lawyers to engage in high-value business development activities. 

    Objectives: 

    • Identify the major goals of a revenue-focused retreat. 

    • Define key elements that drive revenue-generating behavior.  

    • Discuss programming ideas designed to drive revenue-producing activity. 

    • Illustrate approaches for how lawyers can maximize their business development time at the retreat. 

    • Discuss retreat follow-up techniques. 

    Other Information: 

    60 Minutes 

    Audience: Advanced 

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Legal Industry/ Business Management (LI) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Legal Industry/ Business Management (LI) 

    CLE: Participatory Credit 

    Speaker: 

    David H. Freeman, JD, a former practicing lawyer, is the award-winning Chief Executive Officer of the David Freeman Consulting Group and Founder of Law Firm CultureShift®. He is an author, speaker, consultant and coach who has shown thousands of lawyers and leaders how to become better rainmakers. For three consecutive years, Freeman was voted the No. 1 law firm business development consultant and coach in National Law Journal surveys, and for 24 years, he has worked with hundreds of law firms worldwide. Freeman is a highly rated speaker, trainer and consultant, and he has written four books — including two best-sellers — on law firm leadership and business development. 

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    • Jan 23

    Connected Leadership: Fostering and Retaining an Engaged Team

    Communications Do you want to be a leader people want to work for? Creating a strong, engaged team translates into a more positive work environment, lower turnover and greater productivity and collaboration. It also has a direct effect on your organization’s bottom line: Companies with highly engaged employees outperform others by over 200%. Connected Leadership will help you develop the specific skills you need to better connect with your employees. Discover how you can become a leader who attracts and engages an eager, committed team. Build stronger relationships that increase your value, influence and impact.  

    Objectives: 

    • Discover the correlation between a relationship driven leader and the bottom line. 

    • Increase your authenticity and productive energy in interactions.  

    • Build and retain trust to improve productivity, morale, loyalty and retention. 

    • Develop your network and increase your influence. 

    Other Information 

    60 Minutes 

    Audience: Intermediate 

    CLM® Application Credit: - Application Management Category:  1 hours in Organizational Development 

    CLM® Recertification Credit: 1 hour in the subject area of Communications & Organizational Management (CM) 

    HRCI: General Credit 

    SHRM: Relationship Management 

    SHRM: Instructor-Led Activities

    The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.

    This Program has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).

    Edited HRCI 2020 Seal

    Speaker:  

    Michelle Tillis Lederman, CSP, is the Chief Executive Officer of Executive Essentials, and the author of four books, including The 11 Laws of Likability and her latest, The Connectors Advantage. Named one of Forbes Top 25 Networking Experts, Lederman is has appeared on NBC, CBS, Fox, Gayle King and NPR and been featured in The Wall Street Journal, The New York Times, Working Mother and U.S. News & World Report, among others. She holds degrees from Lehigh University and Columbia Business School. 

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    • Jan 29

    Clients Rule: Emerging Risks for Law Firms

    Operations Large law firms are seeing increased demands from clients for more efficient ways to provide legal services and contractual requirements within outside counsel guidelines. This session will address how some of these changes may impact a firm’s professional liability insurance and risk profile. Law firm Chief Financial Officers (CFOs), Chief Operating Officers (COOs) and Executive Directors involved in the professional liability insurance buying decision will learn how to provide guidance to firm management in dealing with increased client demands. 

    Objectives: 

    • Identify the legal malpractice and other risks associated with ways that firms are being asked to meet client demands, such as secondment attorneys, online services for clients, apps, etc. 

    • Recognize the insurance coverage risks from offering legal services in different ways. 

    • Discover why it’s important to manage outside counsel guidelines. 

    Other Information: 

    • 60 Minutes 

    • Audience: Advanced 

    • CLM® Application Credit for Functional Specialists: 1 hour in the subject area of  Operations Management (OM) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    • CLM® Recertification Credit: 1 hour in the subject area of Operations Management (OM) 

    • CLE: Participatory Credit 

    Speakers: 

    Jody A. Harris, ARM, RPLU, is Managing Director of Gallagher Law Firm Solutions. She is responsible for the production and servicing of lawyers professional liability insurance and specialty lines for Gallagher’s law firm clients. Harris has worked exclusively for law firms for more than 25 years. Prior to joining Gallagher, she managed the Chicago Bar Association Insurance Program. She is a frequent speaker on lawyers professional liability insurance at industry events. 

    Laura Zaroski, Esq., RPLU, is the Senior Vice President of Gallagher’s law firms practice, where she is responsible for the placement of lawyers professional liability insurance (LPL), management liability insurance and risk management services for Gallagher law firm clients. Her primary focus is midsize to large law firms. Zaroski has a deep understanding of the challenges faced by law firms due to her 16 years as a practicing attorney, her handling of law firms’ claims and years dealing with LPL coverage issues. She is happy to bring her knowledge and skill set to the brokering process to assist firms with finding and tailoring the best coverage solutions available in the marketplace for each individual firm. 

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    • Feb 4

    Shaping Hearts, Minds, and Firm Cultures: Effective Prevention Training in the #MeToo Era

    Legal Human Resources ManagementNew York recently legislated sweeping sexual harassment prevention training requirements and more states are sure to follow. The growing realization is that yesterday’s training has not worked to shape much-needed change within corporate cultures, and we must address that fact. This session re-examines training content, instructional methods, organizational structures and grievance reporting procedures. It explores the requisite skills you need, and the tough decisions you will have to make, to comprehensively address workplace harassment, discrimination and bullying. 

    Objectives: 

    • Identify the training content that informs a candid discussion of gender, power and sexual dynamics in the workplace. 

    • Recognize effective instructional structures, methods and communications designed to ensure senior leadership buy-in and support. 

    • Describe the powerful role that bystander engagement training can play in creating a proactive response to avoiding harassment and abusive conduct. 

    • Review the revised grievance and investigation procedures that can effectively address the chilling fear of retaliation among complainants, while diminishing concerns of HR bias in favor of executive leadership. 

    Other Information: 

    60 Minutes 

    Audience Level: Intermediate 

    CLM® Application Credit: 1 hour in Organizational Development   

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Human Resources Management (HR) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Human Resources Management (HR) 

    HRCI: General Credit 

    SHRM: Ethical Practice 

    SHRM: Instructor-Led Activity 

    CLE: Recognition and Elimination of Bias

    The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.

    This Program has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).

    Edited HRCI 2020 Seal

    Speaker: 

    Glen Kraemer, JD, is a Founding and Managing Partner of the employment law firm Hirschfeld Kraemer LLP. The firm focuses exclusively on the representation of employers concerning discrimination and harassment claims and personnel law compliance issues involving disability accommodations, wage/hour concerns, protected leaves, corrective counseling, and discipline and termination practices. He served as the keynote speaker for the Professionals in Human Resources Association's Annual Legal Update Conference for 18 consecutive years. 

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    • Feb 13

    How to Assess and Select Legal Technology

    Operations The right technology can transform how legal work gets done and streamline legal operations. If you’re considering investing in new solutions, this session will outline a best-in-class process for evaluating and selecting the right software, including defining requirements, managing an effective request for proposal (RFP) process, creating selection criteria and facilitating meaningful technology demonstrations with vendors. This session will also cover barriers to user adoption and pitfalls common to introducing new technology in a law firm or legal department. 

    Objectives: 

    • Evaluate key considerations when deciding whether to implement new technology. 

    • Describe the steps in assessing and selecting new software. 

    • Explore how organizational change management can help improve user adoption. 

    • Predict challenges specific to implementing technology for legal operations. 

    Other Information: 

    60 Minutes 

    Audience: Intermediate 

    CLM Application Eligible: Yes 

    CLM App Management Category: Information Technology 

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Operations Management (OM) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Operations Management (OM) 

    CLE: Participatory Credit 

    Speakers: 

    Jeff Barlow is a Co-Founder of Nimble Services LLC, a legal consulting and alternative legal services company. Nimble helps companies optimize legal spend and legal service delivery through evaluating a company’s legal operations, processes and procedures. He also helps law firms establish more efficient legal service delivery processes to pass on more value to clients. Barlow is an experienced General Counsel who was responsible for all legal aspects of transaction, litigation and compliance. 

    Elizabeth Brooks is the Co-Founder of Nimble Services LLC, where she drives overall business strategy and leads the HR and professional development practice area. Nimble works with law firms and companies to make legal, HR and talent their strategic differentiator. Before devoting her work full-time to Nimble, Brooks held strategic HR positions in large, global companies like Eaton Corporation, Precision Castparts and Swagelok. 

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    • Feb 18

    Writing as a Thought Leadership Strategy

    Communications  Writing is one of the most powerful strategies for establishing thought leadership, increasing visibility and credibility, and growing your business. Yet, many professionals don’t believe they have the time or expertise to write. In this interactive and engaging session, book coach Cathy Fyock leads attendees in a series of writing exercises to develop writing muscles that will help grow their businesses and careers. Attendees will walk away with an action plan for writing a series of blogs or articles (that could even lead to a published book!). We’ll also cover the fundamentals of effective business writing. 

    Objectives: 

    • Recognize the power of writing to grow your business and/or build your career. 

    • Define the purpose, thesis, target market and structure for business writing (policies, letters, and emails), as well as for writing blogs and articles (that can be used to build a book). 

    • Practice your writing muscles so that they are writing quickly and confidently. 

    Other Information: 

    • 60 Minutes 

    • Audience: Advanced 

    • CLM® Application Credit: - Application Management Category: 1 hours in Writing Skills 

    • CLM® Recertification Credit: 1 hours in the subject area of Communications & Organizational Management (CM)  

    • SHRM: Communication 

    • SHRM Learning Format: Instructor-Led Activity 

    Speaker: 

    Cathy Fyock, CSP, SPHR, is the Business Book Strategist and works with professionals and thought leaders who want to write as a business growth strategy. She is the author of eight books, including On Your Mark: From First Word to First Draft in Six Weeks and her newest, Blog2Book: Repurposing Content to Discover the Book Youve Already Written. Before her new business launched in 2014, Fyock was an employment strategist with several businesses and HR consulting firms and led her own company, Innovative Management Concepts. She has now helped more than 100 professionals become published authors. 

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    • Mar 4

    Are You Ready for It? The Law Firm Office of the Future

    Legal-Industry  In this interactive session, the speaker will focus on introducing current and future trends in real estate that law firms should be preparing to embrace. With the uptick in the hiring of Millennials, technological advances and the need for employers to embrace the mobile workforce, attendees will get the benefit of finding out what they need to do with this ever-changing workforce. With perspectives from both law firms who have already embraced these new trends, along with the real estate professionals who partner these deals, attendees will learn new insights on these upcoming trends of the future law firm workplace. 

    Objectives: 

    • Discover ways to adapt and embrace a mobile workforce. 

    • Discuss how to minimize overhead cost with a newly structured law office layout. 

    • Identify tips on working with law firm management to implement this new structure. 

    Other Information: 

    • 60 Minutes 

    • Audience: Intermediate 

    • CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Legal Industry/ Business Management (LI) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    • CLM® Recertification Credit: 1 hour in the subject area of Legal Industry/ Business Management (LI) 

    • CLE: Participatory Credit 

    Speaker: 

    Jessica Mazzeo is a Co-Founder and Chief Operating Officer of Griesing Law, a women-owned and operated law firm in Philadelphia. She provides a critical leadership role in all aspects of the firm, assures that operational excellence is a top priority, and focuses on overseeing and implementing all of the firm’s business operations, while establishing policies that promote and retain the firm’s culture and strategic vision. Mazzeo is a frequent author on legal-related issues. 

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    • Mar 11

    Wait, Wait … It’s Made Out of What?

    Operations In this session, we will play an NPR-style quiz that teaches and tests you on sustainability knowledge. Have a laugh with our “celebrity” ALA members and test your sustainability knowledge, while guessing what’s real and what we’ve made up. And yes — you will learn what you can implement in your home life and at your firm!

    Objectives:

    • Identify what sustainability factors to consider in different aspects of your law firm office.

    • Demonstrate how you can reduce environmental impact and increase your wellness in your day-to-day life.

    • Recognize the current landscape of what employees, recruits and the public expect in sustainability from organizations.

    Other Information:

    60 Minutes

    Audience Level: Essentials

    CLM®Application Credit for Functional Specialists: 1 hour in the subject area of Operations Management  (OM) toward the additional hours required of some Functional Specialists to fulfill the CLM application.

    CLM® Recertification Credit: 1 hour in the subject area of Operations Management (OM).

    Speakers

    Gayatri Joshi serves as Executive Director of the Law Firm Sustainability Network, a nonprofit organization with a mission to help law departments utilize benchmarks and enhance sustainability in their programs and operations. Joshi is also Vice President at EcoAnalyze, a sustainability-based technology services firm. She has been published in The Environmental Forum as well as other publications. Prior to EcoAnalyze, Joshi concentrated on business development, marketing and pitch strategies at Shearman & Sterling LLP. She has been advising firms for 15 years.

    Nadia Wagner is the Regional Office Administrator for the New York and Boston offices of Beveridge & Diamond, PC, a premier national environmental firm. Wagner has been in the legal industry for more than 30 years and has served on numerous committee and board positions for the New York City Chapter of ALA, including a term as President in 2004-2005. She currently serves as team leader for ALANYC’s Sustainability and Community Connections Teams. She is a graduate of SUNY at Stony Brook where she earned a bachelor’s degree in psychology.

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    • Mar 18

    Macroeconomic Trends in the Legal Industry: Positioning Your Firm for 2020 and Beyond

    Legal-Industry  World-changing shifts in demographics, attitudes, technology and work styles have given rise to a host of distinct trends in the legal industry. As law firms position themselves to succeed in 2020 and beyond, understanding and adapting to these trends will help firms become more efficient, productive and competitive in a global market.  

    Objectives: 

    • Outline key trends impacting the legal industry. 

    • Identify how law firms can leverage these trends to improve their bottom line. 

    • Discuss how technology, workforce demographics, business pressures and global attitudes are changing the face of law practice. 

    • Produce key takeaways to position your firm for future success.  

    Other Information: 

    60 Minutes 

    Audience: Intermediate 

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Legal Industry/ Business Management (LI) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Legal Industry/ Business Management (LI) 

    CLE: Participatory Credit 

    Speaker: 

    Sally Kane is a lawyer, writer and content director with PaperStreet, a digital marketing agency that works exclusively with law firms. Over the past 15 years, she has written frequently on legal marketing, career and business topics. She is the former Managing Editor of Litigation Support Today and served as a legal careers expert with The Balance (formerly About.com).  

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    • Mar 26

    The 25-Hour Day: Time Management and Time Budgeting Strategy

    Communications  We work in a world that is often characterized by fighting fires and responding to last-minute requests. If you’re surrounded by a constant state of crisis management, these paradigm-shifting concepts will unlock the solution. Truly improving your use of time will require you to evaluate your current personal productivity habits and disciplines (or lack thereof), to consider some new ideas for improvement, and possibly going back to some old but reliable practices. Recalibrate your perspective on time and how you’re using it. Identify ways to become organized and systemized. Master the approach of time budgeting and end that perpetual feeling of urgency. Imagine regaining control of the hours in your day — while becoming more productive and efficient — and having time in life for other personal priorities. The 25-Hour Day Strategy can help make that a reality. Applying these strategies will allow you to save up to an hour each day and will help reduce the stress of constantly living in “survival mode.” 

    ?Objectives: 

    • Identify actionable ideas you can implement immediately to become more organized and more efficient. 

    • Discuss a strategy that will allow you to allocate your time proactively, plan your days and make time for the important tasks that aren’t always screaming for attention, but often determine long-term success. 

    • Review what the ideas and strategies can do for you and your organization, including helping you move from a state of constant crisis-management, high stress and lost productivity to becoming an efficient, well-oiled machine. 

    Other Information 

    • 60 Minutes 

    • Audience Level: Essentials 

    • CLM® Application Credit: - Application Management Category:  1 hours in Self-Management 

    • CLM® Recertification Credit: 1 hour in the subject area of Communications & Organizational Management (CM)  

    • SHRM: Communication 

    • SHRM: Instructor-Led Activity 

    Speaker: 

    Randy Anderson is Co-Founder of E3 Professional Trainers, a training firm providing workplace and life training for individuals, teams and companies. Before starting E3 in 2005, Anderson spent 20 years in sales and management. From that experience, he developed strategies to help people become more engaged in their job, better equipped to do it, and feel empowered to have greater influence at work, while enjoying more personal fulfillment. He delivers these through customized training and keynotes. 

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    • Apr 1

    Defining and Calculating Law Firm Profits

    Legal Management FinanceThis one-hour webinar will focus on how law firms and law firm leadership can calculate and assess the profitability of their enterprise and segments thereof.  Participants will be provided with examples of profitability assessment tools and frameworks that can easily be adapted to their practice, regardless of size and practice area. 

    Objectives: 

    • Identify the key value drivers to law firm profits. 

    • Assess how practice segments compare economically. 

    • Understand the benefits of profitability benchmarking. 

    Other Information: 

    • 60 Minutes 

    • Audience: Intermediate 

    • CLM® Application Credit for Functional Specialists: 1 hours in the subject area of Financial Management (FM) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    • CLM® Recertification Credit: 1 hours in the subject area of Financial Management (FM) 

    • CPE: Participatory Credit 

    Speaker: 

    Ronald Seigneur, CPA/ABV, ASA, MBA, CVA, is Managing Partner of Seigneur Gustafson LLP, where he provides tax planning and compliance services for more than 30 law firms and 80 attorneys, in addition to a wide range of other professionals. He’s responsible for financial forensics, economic damages assessments, business and intellectual property valuation, exit planning and related litigation support services. He is a Co-Author of Financial Valuation: Applications and Models, and Reasonable Compensation: Application and Analysis for Appraisal, Tax and Management Purposes, and is a Fellow of the College of Law Practice Management. 

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    • Apr 7

    Outsourcing IT Functions: Is It a Good Idea?

    Operations  With the rising costs of keeping IT in-house, many law firms and departments have opted to outsource their IT needs. Is this a viable decision? What are the associated costs? What is the outsourcing process? How do you manage and prioritize outsourced IT options? This session will discuss the insourcing vs. outsourcing dilemma and the accompanying pros and cons. 

    Objectives: 

    • Discuss the costs associated with outsourcing IT. 

    • Illustrate how to implement an outsourcing IT campaign. 

    • Identify how to manage an outsourcing IT campaign. 

    • Assess which products to prioritize and why (costs, importance, etc.). 

    • Compare the pros and cons of insourcing vs. outsourcing IT. 

    Other Information: 

    60 Minutes 

    Audience: Essentials 

    CLM® Application Credit for Functional Specialists: 1 hours in the subject area of Operations Management (OM) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hours in the subject area of Operations Management (OM)  

    CLE: Participatory Credit 

    Speaker: 

    Marco Maggio is the Vice President of Strategic Practices at All Covered, a Konica Minolta company, and is responsible for the legal, health care, finance and education practices. As the former Director of the Legal Practice for the past five years, he retains the strategy, marketing and education of the national legal practice at All Covered. He currently manages a portfolio that ranges from IT services, various legal technologies, VoiP, legal DMS sales and integration, as well as cybersecurity for law firms. Maggio holds degrees in industrial engineering, marketing and communication arts. He held executive leadership positions at organizations such as Lanier, Mosaic, Ricoh and Hewlett Packard and is a regular speaker for legal industry associations and a regularly published author for technology relevant to the legal industry. 

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    • Apr 14

    Be the Difference: Raising Awareness and Preventing Harassment in the Workplace

    Legal Human Resources Management Harassment is not a sexy subject and ethics are more than words. What was once tolerated (although illegal), is now covered in the media daily and creating more workplace disruption than could have ever been imagined just a few years ago. Unethical activity, including sexual harassment, is front and center in workplace training and needed because of the negative impact that harassment has on both the employer and employee in today’s workplace. In addition to the time and expense of a potential complaint, harassment can impact the workplace in a negative manner by causing lower employee morale, increased absenteeism, lower productivity, decreased commitment to the employer and decreased motivation. Sexual harassment prevention training may also provide an affirmative defense for employers if a complaint is filed against them. This memorable program will raise awareness regarding harassment and explain the do’s and don’ts of creating a respectful workplace for everyone.? 

    Objectives: 

    • Define what motivates people to participate in harassment. 

    • Identify how to recognize harassment in the workplace. 

    • Discover what can be done to prevent sexual harassment from occurring. 

    • Devise simple steps to prevent harassment in the workplace. 

    Other Information: 

    • 60 Minutes 

    • Audience: Basic 

    • CLM® Application Credit for Functional Specialists: 1 hours in the subject area of Human Resources Management (HR) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    • CLM® Recertification Credit: 1 hours in the subject area of Human Resources Management (HR) 

    • HRCI: General Credit 

    • SHRM: Ethical Practice 

    • SHRM: Instructor-Led Activity 

    • CPE: Recognition and Elimination of Bias 

    Speaker:  

    Chuck Gallagher is a business ethics expert, consultant, keynote speaker and author. His business insights are sought after for his strong position on ethics and ethical leadership, and he’s been featured on CNN, CBS and NPR. His expertise includes sharing practical, tested and time-proven methods that can enhance personal and professional success. 

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    • Apr 21

    What Every Law Firm Administrator Needs to Know about Attorney Compensation Plans

    Legal Management FinanceA close-up look at the attorney compensation models, trends and techniques law firms are currently employing to attract and retain talent, encourage productivity and growth, and enhance firm profitability in 2020. Your firm’s compensation policies and models are your most important key to retaining talent, attracting new talent, incentivizing productivity and growth, and protecting your firm’s culture and profitability. This webinar will help you understand current compensation options, update you on what’s working and what’s not working for other firms, and provide you with proven ideas, techniques and best practices for making your firm’s compensation plan more effective at rewarding and retaining legal talent. 

    Objectives:

    • Define the basic attorney compensation models, including formulas and plans law firms are now using e-sign a compensation plan. 

    • Discuss performance-based subjective compensation systems. 

    • Discuss partner and associate compensation formulas. 

    • Analyze trends in nonperformance-based systems, trends and controversies in associate compensation 

    • Identify best practices in attorney compensation your firm should be considering now. 

    Other Information 

    60 Minutes 

    Audience: Intermediate 

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Legal Industry/ Business Management (LI) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Legal Industry/ Business Management (LI) 

    CLE: Participatory Credit 

    Speaker: 

    Brenda Barnes, CPA, has more than 35 years of law firm management experience and has a unique perspective on running a legal practice and understands how to run your company like a business. She earned her bachelor’s in accounting and her MBA from the University of Texas. She is also the Past President of ALA-Austin. Since establishing B2 Management and Consulting 10 years ago, Barnes oversees a staff of accountants that work to maximize the efficiency of their clients’ offices and operations and exceed their revenue goals. 

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    • Apr 29

    A RoadMap for Succession Management: Making Succession Part of the Talent Management Lifecycle

    Legal Human Resources Management Within a year, the U.S. Census Bureau projects that eight adults per minute will turn 65. Over 60% of equity partners are in their late 50s or 60s (or early 70s) and often control a quarter or even a half of their firms’ revenue. Most law firms are led by managing partners who also are at the more senior-end of the age spectrum. Has your firm implemented an effective succession program that ensures stability and leadership as your partners retire and ensures the firm’s legacy? 

    Objectives: 

    • Define the issues and threats posed by aging partners and rainmakers. 

    • Identify the needs and competencies of future leaders and rainmakers. 

    • Assess your current talent and skills gaps.  

    • Develop a framework for addressing and overcoming challenges related to identifying, recruiting, training, retaining and advancing high potential successors in both small and large law firms. 

    Other Information: 

    60 Minutes 

    Audience: Intermediate  

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Human Resources Management (HR) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Human Resources Management (HR) 

    HRCI: General Credit  

    SHRM: Personnel HR 

    SHRM: Instructor-Led Activity 

    CLE: Participatory Credit 

    The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.

    This Program has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).

    Edited HRCI 2020 Seal

    Speaker: 

    Susan Saltonstall Duncan is the President of RainMaking Oasis, a management and business development consulting firm that helps lawyers and law firms develop effective strategy, succession, practice and industry group, client service, and business development initiatives. She has been working with law firms since 1980, providing consulting services for more than 30 of those years. In 2011 and 2012, Duncan served as Chief Strategy and Development Officer of Squire Sanders, a global law firm with 1,200 lawyers worldwide. 

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    • May 7

    Successfully Navigate the Future: Develop Staying Power Despite Today’s Stress and Speed of Change

    Communications Change is happening at the speed of imagination, often causing high levels of confusion and strain on individuals and organizations. Today’s challenges require new levels of confidence and psychological safety. People in every role must be able to respond to the needs of situations without struggle and with emotional intelligence and sense of caring. In order to meet today’s requirement for collaboration and fluidity, each must know how to create psychological safety, using skills to manage their own engagement, productivity and trusting relationships. When this occurs, everyone is able to access and operate from their greatest potential.?Too often today’s conditions result in crisis conditions or disappointing results. In this presentation, these become your greatest opportunity to reconsider and overhaul behaviors and mindsets, so people are able to thrive despite today’s speed of change and complexity. 

    Objectives: 

    • Identify outdated control models that must be dismantled and what to replace them with instead. 

    • Employ a culture model organization wide for all employees, with the end goal of effective cross-functional teamwork.  

    • Discover an approach in which exceptional outcomes are set and achieved using a scalable and virtual system framework. 

    Other Information: 

    60 Minutes 

    Audience: Intermediate 

    CLM Application Credit: Organizational Development 

    CLM® Recertification Credit: 1 hour in the subject area of Communications & Organizational Management (CM) 

    HRCI: General Credit 

    SHRM: Leadership & Navigation 

    SHRM: Instructor-Led Activity 

    CLE: Participatory Credit 

    Speaker:  

    Judy Ryan has been the Owner of LifeWork Systems, an award-winning training and consulting company specializing in leadership development and culture change, since 2002. She is the recipient of the Women of Distinction award and the Vanguard Award for Innovation in Service Delivery from the St. Louis Mental Health Board. Ryan is an author, columnist, consultant, trainer, coach and keynote presenter, with guest appearances on TV and radio.? 

    Learn More
    • May 12

    Law Firm Hiring and Interviewing: When It Has to Be the Right Person

    Legal Human Resources Management In the increasingly competitive law firm environment, hiring the best applicant is imperative and doing so without creating a legal liability is essential. In today’s litigious environment, it is necessary to take the time upfront to do things right. Learn how! This one-hour webinar will focus on what you can and cannot do during the hiring process. It will examine the entire hiring process, including 1) taking appropriate precautions even before the first interview is conducted; 2) avoiding unlawful questions during the interview; and 3) documenting the decision-making process. The use of behavioral interviewing, background checks, the dangers associated with the use of social networking websites, proper documentation and other necessary pre-offer recruitment techniques will be discussed. 

    Objectives: 

    •       Describe the appropriate steps to be taken in advance of the interview process. 

    •       Identify the dangers associated with asking improper questions during the interview. 

    •       Discuss the questions that should be asked and how they should be asked. 

    •       Create proper documentation during and following the interview process. 

    •       Employ the use of background checks and other pre-employment screening methods. 

    Other Information: 

    60 Minutes 

    Audience: Intermediate 

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Human Resources Management (HR) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Human Resources Management (HR) 

    HRCI: General Credit 

    SHRM: Communication 

    SHRM: Instructor-Led Activity 

    CPE: Participatory Credit 

    The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.

    This Program has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).

    Edited HRCI 2020 Seal

    Speaker: 

    Michael S. Cohen is a Partner at Duane Morris LLP in Philadelphia in the firm’s Employment Services Practice Group where he concentrates his practice in the areas of employment law training and counseling. A highly rated ALA speaker, he has trained and counseled employees throughout the country on employment subjects, including harassment prevention, diversity, discipline, hiring, firing, recruiting, performance evaluations and compliance. 

    Learn More
    • May 20

    From Diversity to Inclusion: Creating a Culturally Competent Law Firm

    Legal Human Resources Management The goal of this presentation is to enhance knowledge and skills for building and maintaining a multicultural organization and becoming positive change agents for our workplaces. This program asks participants to understand and reflect on their role as a leader responsible for promoting inclusion and building successful and effective working relationships within our organizations. 

    Objectives: 

    • Illustrate and recognize the unique challenges that the legal industry faces when it comes to diversity and inclusion. 

    • Define diversity and culture and its impact on relationships within our organizations. 

    • Demonstrate the importance of collaborative working relationships with diverse colleagues and the benefits of diverse perspectives in problem-solving. 

    • Recognize the importance of infusing diversity and inclusion into our organizations to achieve a more productive, respectful and cooperative work environment. 

    • Develop a plan of action for becoming a change agent for diversity and inclusion within our organizations. 

    Other Information: 

    60 Minutes 

    Audience: Intermediate 

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Human Resources Management (HR) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Human Resources Management (HR) 

    HRCI: General Credit 

    SHRM: Communications 

    CLE: Recognition of Bias 

    The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.

    This Program has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).

    Edited HRCI 2020 Seal

    Speaker: 

    Jessica Mazzeo is a Co-Founder and Chief Operating Officer of Griesing Law, a women-owned and operated law firm in Philadelphia. She provides a critical leadership role in all aspects of the firm, assures that operational excellence is a top priority, and focuses on overseeing and implementing all the firm’s business operations, while establishing policies that promote and retain the firm’s culture and strategic vision. Mazzeo is a frequent author on legal topics. 

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    • May 27

    Word Power Hour

    Operations Affinity Consulting experts will bring you a Power Hour of training on each of the tools you use most in the legal profession. This webinar will include 50 minutes of training and 10 minutes of Q&A. Due to the complex formatting often required with legal documents, most users find Microsoft Word to be frustrating. It’s the primary tool used to produce work product, yet many feel it works against them. Join Affinity Managing Partner Debbie Foster and Affinity Senior Consultant Danielle DavisRoe as they show you exactly how to fix the common legal drafting problems plaguing you now and avoid them in the future. Learn dozens of tips and techniques you can put into practice immediately. Even if you feel you have Word under control, we guarantee you will learn new things about Word in this Power Hour webinar! 

    Objectives: 

    • Identify and apply recommended changes to Word settings. 

    • Discover how to revise Word default formatting to conform to firm standards. 

    • Use common Word actions more efficiently. 

    Other Information: 

    60 Minutes 

    Audience: Intermediate 

    CLM® Application Credit: 1 hour in Information Technology   

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Operations Management (OM)  towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Operations Management  (OM) 

    Speakers: 

    Danielle DavisRoe is a Senior Consultant with Affinity Consulting Group. A two-time graduate of The Ohio State University, she started her career as an attorney at a boutique firm in central Ohio. While practicing law, she discovered her passion for using technology to help attorneys work more efficiently. She joined Affinity Consulting Group to allow her to focus on her passion full-time. Today, DavisRoe focuses on providing law firms with training, document automation and process consulting. 

    Debbie Foster is a Partner with the Affinity Consulting Group, where she specializes in technology, process and management consulting for firms all over the country. In addition to regularly speaking for bar associations and other organizations on those topics, Foster is very involved with ALA and the Law Practice Division of the American Bar Association. She was also the Chair of ABA TECHSHOW 2010. 

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    • Jun 4

    Outlook Power Hour

    Operations Affinity Consulting experts will bring you a Power Hour of training on each of the tools you use most in the legal profession. There is so much more to Outlook than just sending and receiving emails. In this session, join Affinity Managing Partner Debbie Foster and Affinity Senior Consultant Danielle DavisRoe and learn how to maximize the way you use Outlook with shortcuts, quick steps, rules, integrated tasks, calendar, contacts, notes and more. This session will give you the confidence to power through your daily Outlook challenges. It also will include 50 minutes of training and 10 minutes of Q&A.? 

    Objectives: 

    • Explore new ways to organize emails, calendar events and tasks efficiently. 

    • Discuss how to revise Outlook settings to reduce distractions. 

    • Discover and apply techniques for evaluating potential phishing emails. 

    Other Information: 

    60 Minutes 

    Audience: Intermediate 

    CLM® Application Credit: 1 hour in Information Technology   

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Operations Management (OM)  towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Operations Management  (OM) 

    Speakers:  

    Danielle DavisRoe is a Senior Consultant with Affinity Consulting Group. A two-time graduate of The Ohio State University, she started her career as an attorney at a boutique firm in central Ohio. While practicing law, she discovered her passion for using technology to help attorneys work more efficiently. She joined Affinity Consulting Group to allow her to focus on her passion full-time. Today, DavisRoe focuses on providing law firms with training, document automation and process consulting. 

    Debbie Foster is a Partner with the Affinity Consulting Group, where she specializes in technology, process and management consulting for firms all over the country. In addition to regularly speaking for bar associations and other organizations on those topics, Foster is very involved with ALA and the Law Practice Division of the American Bar Association. She was also the Chair of ABA TECHSHOW 2010 

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    • Jun 11

    Cloud and Security: Are You Ready? Because Your Clients Are!

    Operations With more firms leveraging the cloud, many expect the businesses they work with to do the same. In the legal industry, we see a lot of firms looking to leverage the cloud due to the demand of their clients and business partners. This is something that will continue to occur — and in an increasing manner — in the year ahead. 

    Objectives: 

    • Discuss best practices for selecting a cloud provider. 

    • Identify a successful path to migration. 

    • Prepare for inevitable surprises that will occur. 

    Other Information: 

    60 Minutes 

    Audience: Essentials 

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Operations Management (OM)  towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Operations Management (OM) 

    CLE: Participatory Credit 

    Speaker: 

    Morris Tabush has more than 20 years of experience managing IT for businesses so they can focus on what they do best. In 2001, he founded Tabush Group, which is a leading provider of cloud desktops and managed IT for professional firms. Tabush and his team focus on delivering simple, scalable and secure solutions to clients. 

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    • Jun 17

    Profit Patterns: Using Matter Budgeting and Alternative Fees to Increase Profits

    Legal Management Finance This program will help legal management professionals enhance their bottom line. Lawyers often make arrangements with clients to get their business with little knowledge of the cost or profitability of the specific engagement. The use of prospective matter budgeting can create a competitive advantage to offer more value to clients. The use of forensic matter budgeting can be used to identify why specific fee arrangements are more profitable than others. The discussion will also review a matrix of implementation issues including cost analysis, labor utilization and process efficiency. 

    Objectives: 

    • Identify various alternative billing arrangements. 
    • Discuss methods of implementation and how to evaluate options. 

    • Review strategies for effective cost measurement, analysis and matter budgets. 

    • Recognize profit patterns and possible planning scenarios. 

    Other Information: 

    • 60 Minutes 

    • Audience: Intermediate 

    • CLM Application Eligible: No 

    • CLM App Management Category -FS: Financial Management 

    • CLM Recertification Eligible: Yes 

    • CLE: Participatory Credit 

    Speaker: 

    Michael Moore, JD, is the Founder of Moore's Law, LLC, and helps both lawyers and law firms create professional success. Moore specializes in individual marketing, client development and leadership coaching and advises law firms on strategic planning, growth initiatives and resource optimization. A frequent speaker at ALA events across the country, his current topics have included mentoring, leadership, financial management and strategic planning. 

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    • Jul 2

    How to Create and Implement a Successful Mentor Program

    Legal Human Resources Management This session is a step-by-step guide to designing, implementing and managing an effective and measurable program for mentoring associates. A well-designed and well-managed mentoring program can have a major positive impact on the career development and retention of associates. In this 90-minute presentation, you will take a deep dive into the critical basics of designing and implementing a measurable mentoring program and discover proven best practices your firm can use to make your program more effective, develop more capable associates and improve associate retention. 

    Objectives: 

    • Define the necessary steps to developing a mentoring program. 

    • Recognize the time and talent needed to create a successful program. 

    • Identify compensation considerations for the mentor and the mentee. 

    • Describe how to establish and evaluate measurable benchmarks. 

    • Review how to maintain the?ongoing success of the program throughout the generations. 

    Other Information: 

    60 Minutes 

    Audience: Essentials 

    CLM Application Eligible: No 

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Human Resources Management (HR) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Human Resources Management (HR) 

    HRCI: General Credit 

    SHRM: Communication 

    SHRM Learning Format: Instructor-Led Activity 

    The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.

    This Program has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).

    Edited HRCI 2020 Seal

    Speaker: 

    Bianca Moreiras has been a leader, mentor, motivator and presenter in the legal profession for more than 34 years. Her role as Administrator, Executive Director, Marketing Director, Coach and Consultant brings a wealth of knowledge and practical application to any firm, group or individual. Moreiras has spoken on topics in the areas of self-improvement, time management, professional etiquette, communication, collaboration, leadership, networking and customer service. 

    Learn More
    • Jul 8

    Building a High-Performance Team

    Legal Human Resources Management Firms seeking to achieve and maintain superior performance require high-performing teams. High-performing teams require cohesion, deep trust, conflict management and understanding both team and individual performance goals. This webinar focuses on the process of bringing attorneys and associates together to collaborate effectively and deliver extraordinary results. Attendees will learn the critical foundations upon which to build a high-performance team, followed by strategies and executable tactics. Mission critical foundations include, authentic communication, active listening, and integrative thinking. We explore the influential leadership method of vulnerability. We discuss the significance of both a skilled leader to manage the team and team members who collaboratively create value and deliver results. We also introduce the concept of leadership shifts for exceptional execution. 

    Objectives

    • Describe the differentiating factors of a high-performing team.  

    • Summarize why high-performing teams always out peform individuals and other teams.  

    • Identify the four pillars of communication and the six keys to active listening. 

    • List the eight core elements of building a high-perfromance team.  

    • Explain the importance honest, clear communication for effective team building. 

    Other Information 

    60 Minutes 

    Level: Intermediate-Advanced 

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Human Resources Management  (HR)  towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Human Resources Management  (HR) 

    HRCI: General Credit 

    SHRM: Relationship Management 

    SHRM: Instructor-Led Activity 

    The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.

    This Program has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).

    Edited HRCI 2020 Seal

    Speakers:  

    Liz Devine Hewson, CPC and Mark Lund, MD, CPC,?are the Principals of Attorney EQ Edge, a company specializing in?developing interpersonal communication skills and EQ in Millennial attorneys. By coaching and training associates on how to build interpersonal relationships, increase rapport and cultivate leadership, they guide these professionals to high performance, escalating the productivity and engagement of an organization.?Their approach nurtures a world where generations of all ages successfully collaborate and work cohesively, thereby creating exceptional corporate culture. 

    Learn More
    • Jul 15

    Alphabet Soup: How to Make a Meal Out of All Those Letters (An Introduction to the P+ Ecosystem™ for Law Offices and Legal Departments)

    Legal-Industry Do you keep hearing about acronyms that relate to exciting changes and updates in the legal space? Are you unsure what they mean or how they’re connected? What's an AFA? Are our clients demanding more P3 expertise from us? How should I be using my BI or CI tools? Are our partners getting the right ROI for their capital investment? Law practice management can be complex, with a lot of moving parts, each inter-connected and inter-dependent. Without a comprehensive grasp of the dialect, leaders may be left wondering about their role in the management buffet! What got you to the table won’t keep you at the feast. Join the inventors of the P+ Ecosystem™ for an overview of how the various “Ps” are connected and how every organization can benefit from adopting their own combination of ingredients to create their own, maybe even award-winning “Alphabet soup” recipe. A well-run firm, department, office or team that is ready to embrace innovation has a plan that addresses all the moving parts of its ecosystem, from pricing to compensation to training to recruiting to technology.  

    Objectives:

    • Identify the meaning of legal acronyms

    • Analyze the connections between the list of legal acronyms

    • Embrace innovation by addressing your firm’s ecosystem

    Other Information:

    60 Minutes

    Audience: Essentials

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Legal Industry/Business Management (LI)  toward the additional hours required of some Functional Specialists to fulfill the CLM application.

    CLM® Recertification Credit: 1 hour in the subject area of Legal Industry/ Business Management  (LI)

    CLE: Participatory Credit

    Speaker

    Catherine Alman MacDonagh, JD, teaches and provides training and consulting services in process improvement and project management, strategic planning, marketing and business development. A Legal Lean Sigma Black Belt and a certified Six Sigma Green Belt, MacDonagh is the Chief Executive Officer and a Founder of the Legal Lean Sigma Institute (LLSI). A former corporate counsel and law firm executive, she is now an adjunct professor at Suffolk Law School and George Washington University’s Master of Law Firm Management Program, as well as the author of Lean Six Sigma for Law Firms.

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    • Jul 22

    Introduction to Redirecting Negative Behavior

    Communications Are you challenged by poor behavior in others? Participants learn about redirect, an alternative to harshness, punishment, permissiveness or bribing to effect positive change when faced with under-performance and counter-productive behaviors. Each participant leaves the session with an awareness of the principles, tools and practices for applying redirect - an effective, emotionally intelligent and positive method for shifting negative behavior. This topic is an introduction and overview on this subject. Get some of the tools in the one-hour time slot for this webinar. This topic will come with a handout and takeaways for each person to use right away. 

    Objectives:  

    • Recognize underlying causes for four types and five mistaken goals of negative behavior.  

    • Develop new conditions and conversations that drastically reduce the incidents of negative behavior. 

    • Identify how to specifically redirect one of the five mistaken goals of negative behavior: the power goal.  

    Other Information: 

    60 Minutes 

    Audience: Advanced 

    CLM® Application Credit: - Application Management Category: 1 hour in Organizational Development 

    CLM® Recertification Credit: 1 hour in the subject area of Communications & Organizational Management (CM) 

    HRCI: General Credit 

    SHM: Communications 

    SHRM: Instructor-Led Activity 

    CLE: Participatory Credit

    The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.

    This Program has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).

    Edited HRCI 2020 Seal

    Speaker: 

    Judy Ryan has been the Owner of LifeWork Systems, an award-winning training and consulting company specializing in leadership development and culture change, since 2002. She is the recipient of the Women of Distinction award and the Vanguard Award for Innovation in Service Delivery from the St. Louis Mental Health Board. Ryan is an author, columnist, consultant, trainer, coach and keynote presenter, with guest appearances on TV and radio. 

    Learn More
    • Jul 28

    Culture of Engagement: Why/How to Build Passionate, Engaged Teams

    Communications Each of us began our careers from a passionate place. The first day of work for every one of us was exciting, intriguing and joyful. However, with such demanding roles, it’s easy for us to lose sight of our initial enthusiasm. Slowly, our daily responsibilities wear down their commitment and can cause us to slip toward complacency. Recent Gallup Polls estimate that on average, only 29% of an organization’s staff are truly engaged in their work. This means 71% of people at any given organization are disengaged. The question becomes: How can we can find a way to reignite passion and engagement within ourselves and within our teams? If we can, then we can create environments that cultivate teamwork, engagement, more effective interpersonal communications and increase overall workplace satisfaction. In this session, learn how to become a positive catalyst, collaborate enthusiastically and build a peerless culture of authentic engagement that inspires those around you.

    Objectives:

    • Discuss how to build an engagement-focused working environment.

    • Develop tools for building personal confidence and sustainable working relationships.

    • Identify negative triggers that perpetuate workplace mediocrity.

    • Discover how to take overcome patterns of complacency.

    • Recognize how to rediscover your enthusiasm and become a positive catalyst in your organization

    Other Information:

    • 60 Minutes

    • Audience Level: Advanced

    • CLM® Application Credit: Application Management Category:  1 hour in Organizational Development

    • CLM® Application Credit: Application Management Category:  1 hour in Communication Skills

    • CLM® Recertification Credit: 1 hour in the subject area of Communications and Organizational Management (CM)

    • HRCI: General

    • SHRM: Relationship Management

    • SHRM: Instructor-Led Activity

    The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.

    This Program has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).

    Edited HRCI 2020 Seal

    Speaker:

    Joshua M. Evans is a No. 1 bestselling author in leadership/management training, a TEDx Programmer, an organizational engagement specialist, international speaker, and a leading expert on company culture. Evans has worked with hundreds of companies like American Express, Hilton, Latham & Watkins, HP, ReMax, Raytheon, ConocoPhillips, Sheraton, Maersk International, Landry’s, and many others to assist them in creating the right company culture to improve employee engagement. His insights have been featured in The Wall Street Journal, LA Weekly, Harvard Business Review, iHeartMedia, CBS, Monster.com, Glassdoor, Recruiter Magazine and many more.

    Learn More
    • Aug 6

    The Power of Relationships: Strengthening Your Network

    Communications This self-improvement program will take you through the concepts for maintaining strong ethical relationships with your clients, workforce, adversaries and other business relationships old and new. Business etiquette along with common courtesy can propel your business and allow you to become an outstanding communicator and team player. 

    Objectives: 

    • Identify how to effectively communicate with your current clients and generate conversations to broaden your understanding of their current and future needs, while improving customer service.  

    • Develop your listening skills and become an advocate for the profession. 

    • Discover solutions in difficult situations when dealing with adversaries and learn how to just say no” confidently and without being offensive.  

    • Explain how to develop a relationship with potential clients and ask the right questions. 

    • Illustrate how to participate in organizations and nonprofits that will help you grow your existing business and gain a resource for potential new clients.  

    Other Information: 

    60 Minutes 

    Audience Level: Essentials 

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Communications and Organizational Management (CM) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Communications and Organizational Management (CM). This session. This session also satisfies the 1 hour in Ethics requirement. 

    SHRM: Relationship Management 

    SHRM: Instructor-Led Activity 

    Speaker: 

    Bianca Moreiras has been a leader, mentor, motivator and presenter in the legal profession for more than 34 years. Her role as Administrator, Executive Director, Marketing Director, Coach and Consultant brings a wealth of knowledge and practical application to any firm, group or individual. Moreiras has spoken on topics in the areas of self-improvement, time management, professional etiquette, communication, collaboration, leadership, networking and customer service. 

    Learn More
    • Aug 11

    Testing Business Continuity Plans: Best Practices for Law Firms and Businesses

    Operations These days, most businesses have some type of written business continuity plan in place within their companies and offices to help deal with unexpected disasters or emergencies. But have those plans been routinely tested? Or do they just sit on a shelf gathering dust? Do you have all the necessary and required resources in place in your firm to test your plans? Your plans could be outdated with no real value in a true emergency. This session will look at the state of readiness of your business continuity plan; analyze how to ensure compliance with client, regulatory or industry standards and requirements; and provide best practices for firms surrounding the testing of emergency preparedness and business continuity plans.  

    Objectives: 

    • Identify the regulatory and industry standards of business continuity plans. 

    • Analyze your plan to ensure it is in compliance with your clients. 

    • Examine the best practices for testing emergency preparedness and business continuity plans. 

    Other Information: 

    60 Minutes 

    Audience Level: Intermediate 

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Operations Management (OM) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Operations Management (OM)  

    CLE: Participation Credit 

    Speaker: 

    Kathryn Scourby is the Principal of KNS Consulting, LLC. She works with professional service firms to achieve their goals in the areas of business continuity, disaster preparedness, risk management and compliance. Scourby trains management professionals and all levels of staff at private service firms and facilitates table-top exercises in these focus areas. Additionally, she served on ALA's Board of Directors (2004–2008), was a Trustee for the Foundation of the Association of Legal Administrators (2010–2013), and currently serves on ALA's International Relations Committee. 

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    • Aug 19

    Prevent Employee Problems Before They Start: Resolving Conflict in the Real World

    Communications Conflicts — they happen every minute of every day. That is why leaders must be prepared to address and resolve conflicts if they ever hope to successfully direct an organization and its employees. But exactly how do you address and resolve a conflict? Why is there no such thing as a personality conflict? What role does emotional intelligence play in addressing conflict? What are “EPR” skills and why are they critical in keeping others off the defensive? Why do most people use a “retreating” or “attacking” communication style and destroy their most important relationships?

    In this webinar, Scott Warrick will discuss his new book, Solve Employee Problems Before They Start: Resolving Conflict in the Real World, and he’ll show you how to address and resolve conflicts in a practical, entertaining way. Scott will not only outline these processes for you, but he will tell you how to use this information immediately.

    Objectives:

    • Discover how to use EPR skills to resolve conflict.
    • Identify the common mistakes people all make in trying to address and resolve conflict — only to make everything worse.
    • Define, develop and use your emotional intelligence to properly address conflict.
    • Examine how to better control your natural and primal instincts of “fight or flight,” which will only destroy relationships.
    • Describe why the only time you ever build trust with another person is when you are in conflict.

    Other Information: 

    60 Minutes 

    Audience: Advanced 

    CLM® Application Credit — Application Management Category: 1 hour in Communication Skills 

    CLM® Recertification Credit: 1 hour in the subject area of Communications & Organizational Management (CM) 

    HRCI: General Credit 

    SHM: Communications 

    SHRM: Instructor-Led Activity 

    CLE: Participatory Credit

    The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.

    This Program has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).

    Edited HRCI 2020 Seal

    Scott Warrick, JD, MLHR, CEQC, SHRM-SCP, is both a practicing employment law attorney and a human resource professional with almost 40 years of hands-on experience. He uses his unique background to help organizations get where they want to go, which includes coaching and training managers and employees in his own unique, practical and entertaining style. Warrick’s goal is not to win lawsuits. Instead, Scott’s goal is to prevent them while improving employee morale. Additionally, he trains managers and employees on-site in more than 50 topics and customizes them for each client. His book, Solve Employee Problems Before They Start: Resolving Conflict in the Real World, is a SHRM bestseller and was No. 1 for new releases on Amazon for conflict resolution books.

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    • Aug 26

    First Impressions Set the Stage: Building Orientation Programs that Pop

    Legal Human Resources Management First impressions start when an associate arrives on their first day. How a new or lateral associate feels about their new firm is set that first week. If it goes well, the associate will feel they made the right choice, but if it goes poorly the firm is already at a disadvantage. In this webinar, Dr. Sharon Meit Abrahams will share what she has learned from her 25 years of experience design and running orientations. During this session, she’ll discuss what you need to create a welcoming, informative and positive first impression.  

    Objectives:

    • Organize the planning process.

    • Identify the questions to ask your firm.

    • Examine what communications to convey with the associates.

    • Evaluate the content to include (and what not to include).

    • Use these enhancements for the orientation process.

    Other Information:

    • 60 Minutes

    • Audience Level: Intermediate

    • CLM for Functional Specialists: 1 hour in the subject area of Human Resources Management  (HR)  toward the additional hours required of some Functional Specialists to fulfill the
    • CLM application.< >1 hour in the subject area of Human Resources Management (HR)

    • HRCI: General Credit

    • SHRM: Communications

    • SHRM: Instructor-Led Activity

    The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.

    This Program has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).

    Edited HRCI 2020 Seal

    Dr. Sharon Meit Abrahams is a legal talent development expert with 25 years of experience in success coaching for attorneys and developing high-impact programs for law firms. Abrahams published three books with the American Bar Association and regularly publishes articles for Thomson Reuters and American Legal Media. Known for engaging and educational programs, she is a sought-after keynote speaker, program facilitator and law firm adviseAnchorr. She gives back to the community by conducting complimentary programs for 501(c)(3) organizations.

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    • Sep 2

    Tips for Working Through Conflict Management

    Communications Conflict is a part of life. Whenever humans work together, the potential for conflict exists. Explore a foundation to discern between healthy and unhealthy conflict along with sources of conflict in teams. Attendees will learn foundations upon which to build, followed by strategies and executable tactics. Be a part of a discussion on the underlying psychology, including the types of conflicts and their cause. The speakers will describe their four pillars of communication that allow the development of resolution, and they’ll review Kilmann’s Model for handling conflict. Also, learn about the CALM method provide of providing leadership in these circumstances.  

    Objectives: 

    • Describe common types and causes of conflict on teams, while also identifying healthy and unhealthy conflict.  

    • Recognize why a lack of team conflict is a problem.  

    • Name and describe the five different approaches to conflict resolution.  

    • Prepare your team for the inevitable conflict. 

    • Describe useful strategies to create an integrative solution. 

     Other Information: 

    60 Minutes 

    Level: Intermediate-Advanced  

    CLM® Application Credit: 1 hour in Organizational Development   

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Communication and Organizational Management (CM) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Communication and Organizational Management (CM) 

    HRCI: General Credit 

    SHRM: Relationship Management 

    SHRM: Instructor-Led Activity 

    CPE: Participatory Credit 

    The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.

    This Program has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).

    Edited HRCI 2020 Seal

    Speakers: 

    Liz Devine Hewson, CPC and Mark Lund, MD, CPC,?are the Principals of Attorney EQ Edge, a company specializing in?developing interpersonal communication skills and EQ in Millennial attorneys. By coaching and training associates on how to build interpersonal relationships, increase rapport and cultivate leadership, they guide these professionals to high performance, escalating the productivity and engagement of an organization.?Their approach nurtures a world where generations of all ages successfully collaborate and work cohesively, thereby creating exceptional corporate culture. 

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    • Sep 9

    The RISE Code: Leadership Strategies to Power Growth

    Communications Stepping into your own leadership and unleashing greatness in others even when life and work are difficult require a courageous mindset built on four key attributes. These attributes are the foundation of the RISE code that creates a unique blueprint for life and work happiness, productivity and results driven by the inner resilience to act amidst stress. During this session for leaders at all levels, you will identify your unique RISE code and how you can use it to perform at your best, be more productive, and help drive personal and career growth.

    Objectives:

    • Define the elements that make up the RISE code and why they are important for momentum, influence and growth.
    • Identify your own unique RISE code and how it applies to your leadership and goals.
    • Discuss ways you can use your RISE code to help yourself and your team be more successful and more productive to drive bottom line results.

    Other Information:

    • 60 Minutes
    • Audience: Essentials
    • CLM® Application Credit: 1 hour in Self-Management
    • CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Communications and Organizational Management (CM) toward the additional hours required of some Functional Specialists to fulfill the CLM application.
    • CLM® Recertification Credit: 1 hour in the subject area of Communications and Organizational Management (CM)
    • HRCI: General Credit
    • SHRM: Leadership and Navigation
    • SHRM Learning Format: Instructor-Led Activity
    • CLE: Participatory Credit

    The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.

    This Program has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).

    Edited HRCI 2020 Seal

    Speaker

    Kristen Brown is a keynote speaker, business and lifestyle futurist, and bestselling author who will help you and your team uncover trends in their business and lifestyle, unlock the insights to drive change and growth, and power up your action plan for future results. She spent 15 years in corporate marketing and sales leadership roles working with Fortune 500 companies around the world to power performance, sales and brand growth. She also experienced a personal tragedy when her young, healthy husband died unexpectedly of a heart attack leaving her alone to care for an infant during the economic crash, while in a high-pressure corporate job. Today she uses her unique perspectives, corporate expertise, master’s degree in education and Holistic Coaching certification to help audiences’ step into their power so they can have the business and lifestyle they envision.

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    • Sep 15

    Technological Trends and Future Forecast

    Operations In the last few years, the legal industry has been faced with the challenges of security, data privacy, ethics and the promise of technological advancements that will transform how law firms improve efficiencies, predictability and data management. What are important ways that law firms can leverage enabling technology, vendor partner resources and the next wave of technological trends to face these challenges head-on?  

    Objectives: 

    • Discuss technological trends and future forecast and how to prepare. 

    • Illustrate how delays in employing enabling technology will be costly. 

    • Discover why loyal clients are weighting their options based on not meeting client security expectations. 

    • Examine how to leverage your vendor partnerships to be the gift that keeps giving. 

    • Compare the pros and cons of insourcing vs outsourcing IT. 

    Other Information: 

    60 Minutes 

    Audience Level: Intermediate 

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Operations Management (OM) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Operations Management (OM). This session. This session also satisfies the 1 hour in Ethics requirement. 

    CPE: Participatory Credit 

    Speakers: 

    Zina Motley-Weaver manages the legal and finance market strategy for Konica Minolta Business Solutions. She is responsible for supporting the Direct and Dealer Sales Channels with marketing, training, sales enablement tools, spearheading initiatives to drive innovative technology, solutions and services for the legal and finance market. Motley-Weaver holds a master’s degree in law and governance with a concentration in legal technology, compliance and regulations and, several industry project and agile management certifications. 

    Ryan Conlon is the National Sales Manager for the All Covered Legal Practice and is responsible for the marketing, sales and direction of the legal practice. He has more than 18 years of IT experience. The legal practice responsibilities include the direction of the legal vertical portfolio and key clientele relationships and the vendor relationships for a myriad of best-in-class legal applications. He currently manages a portfolio that ranges from IT Services, various legal technologies, VoIP, legal DMS sales and integration as well as cybersecurity for law firms. Conlon holds various industry certifications, including Microsoft, VMware, Dell, VoIP, and is a thought leader in cloud technology. He is a regular speaker for legal industry associations 

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    • Sep 23

    Motivating Without Money: No-Cost Steps for Dramatically Improving Productivity and Engagement

    Legal Human Resources Management According to Society for Human Resource Management, attracting, engaging and retaining skilled and semi-skilled workers, especially those who can collaborate effectively, is a leading concern of American employers. In this educational session, learn how leaders, managers and supervisors can measurably increase employee engagement, performance and teamwork - all without tapping the company’s budget!  

    Objectives: 

    • Recognize why money has never been an effective motivator.  

    • Discover why money demotivates.  

    • Explain why a great salary package, 401(k) and bountiful benefits are not always the answer.  

    • Identify the top 10 no-cost steps for improving engagement and teamwork.  

    • Outline the 10 real-world, no-cost benefits managers can use to increase engagement and teamwork.  

    Other Information: 

    60 Minutes 

    Audience: Intermediate 

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Human Resources Management (HR) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Human Resources Management (HR) 

    HRCI: General Credit 

    SHRM: Personnel/HR 

    SHRM: Instructor-Led Activity 

    The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.

    This Program has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).

    Edited HRCI 2020 Seal

    Speaker: 

    Kristine Sexter is President of WorkWise. She is an award-winning industrial and organizational consultant who has devoted more than 22 years to creating exceptional workplaces. With an extensive background in recruiting, developing and retaining top talent, Sexter expertly serves the legal, manufacturing health care and human resources industries with acclaimed results. Renowned for high-energy, exceptionally interactive programs, Sexter delivers innovative and solution-filled programs to her clients and audiences. 

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    • Sep 30

    What Part of the Cloud (If Any) Is Right for Your Firm?

    Operations With the seemingly infinite cloud products, services, applications and environments available today, how can you evaluate, cost, compare and plan a move to one or more of them? Or are traditional on-premise technologies the place to stay? In this webinar, you’ll get and use law firm cloud evaluation and migration tools for a mock law firm cloud evaluation to experience the considerations involved in determining the best course of action. 

    Objectives: 

    • Develop the law firm cloud evaluation and migration tool for your firm. 

    • Analyze options for your firm anytime one or more cloud solutions are being recommended or considered. 

    • Determine if your current technology is right for your firm. 

    Other Information: 

    60 Minutes 

    Audience: Intermediate 

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of  Operations Management (OM) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Operations Management (OM). This session. This session also satisfies the 1 hour in Ethics requirement. 

    CLE: Participatory Credit 

    Speakers: 

    James Gast is a 20-year legal tech veteran who presents at legal community events hosted by the Cincinnati Paralegal Association, the University of Cincinnati Paralegal Studies program and the Cincinnati Bar Association. He has held certifications for Time Matters, Billing Matters, Timeslips, Amicus Attorney, PCLaw and Clio. 

    David Myers, JD, is an attorney and legal technology expert. He is a frequent speaker and writer for many organizations across the country. He typically speaks on legal technology, the legal ethics of technology and cloud computing, productivity techniques for lawyers, and more. 

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    • Oct 7

    Is the Legal Secretary Becoming Extinct?

    Legal-Industry In this webinar, we’ll discuss how the legal secretary evolved and is slowly but surely becoming extinct. We will explore where the need for the legal secretary originated and how that need has evolved into something that can no longer be considered a “secretary.” The webinar will touch on how robotics, artificial intelligence and changes in the ways law firms operate will necessitate a new model for legal support staff across all firm sizes.

    Objectives:

    • Review the evolution of the legal secretary.
    • Identify how to classify and recruit for the evolved legal secretary role.
    • Examine how current technology influences the legal secretary position.

    Other Information :

    60 Minutes 

    Audience: Essentials 

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Legal Industry/ Business Management (LI) toward the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Legal Industry/ Business Management (LI).

    CLE: Participatory Credit

    Speaker:

    Jennifer Hill is President of JHill’s Staffing Services, a Division of Marcum Search LLC. She began recruiting in 2003 and has recruited for top-tier law firms and corporations throughout the United States. Hill also hosts a weekly radio show on LA Talk Radio, “Get Yourself the Job,” for more than 30,000 listeners a month; she interviews experts and authors from around the world on the subject of landing one’s dream job. Hill earned a bachelor’s in psychology from the University of California Irvine and currently is a part of the Dean’s Leadership Society at UCI.

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    • Oct 14

    The Getting to Zero Strategy

    Legal-Industry Nothing is more important in today’s law firm environment than a firmwide, long-term strategic plan for records. Putting an effective off-site storage contract and process in place and records retention policy reduces risk, improves compliance and extends to substantial financial and operational efficiencies. Can your firm achieve this? In this webinar, we’ll discuss how firms can cost-effectively eliminate off-site storage burdens over the next decade by identifying and obtaining key offsite storage contract terms and conditions.

    Objectives:

    • Discuss successful strategies that address records retention, digitizing onsite records and off-site records storage contracts.

    • Discover how to overcome the landmines that most often derail these objectives, such as hidden terms and conditions in contracts, reluctance to destroy hard copy documents and antiquated workflow.

    • Identify current benchmarks for off-site records storage pricing.

    Other Information:

    • 60 Minutes

    • Audience: Intermediate

    • CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Legal Industry/ Business Management (LI) toward the additional hours required of some Functional Specialists to fulfill the CLM application.

    • CLM® Recertification Credit: 1 hour in the subject area of Legal Industry/Business Management (LI)

    • CPE: Participatory Credit

    Speaker:

    Rob Mattern is President and Founder of Mattern & Associates LLC, which assists law firms in developing an unbiased strategic direction for their business processes, while improving both the cost-effectiveness and the recovery of expenses for these services. Mattern is a frequent speaker at key industry events including the ALA Annual Conference & Expo , the COO & CFO Forum and the PwC Law Firm Services Global Forum.

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    • Oct 21

    Personal Effectiveness Series: Communicating for Results

    Communications  Attendees will discuss how behavioral styles can limit the effectiveness of their communication and learn techniques to strengthen their communication style to get the results they desire. This webinar will teach them to embrace and resolve conflicts leading to greater collaboration throughout their organizations. Then they can build habits for a lifetime of success.

    Objectives:

    • Recognize how to link behavioral styles to communication results.
    • Discover how to make confrontation breakthroughs.
    • Develop a way to assert your right to communicate.
    • Devise an implementation plan and habit integration.

    Other Information: 

    60 Minutes 

    Audience: Intermediate

    CLM® Application Credit: Application Management Category: 1 hour in Communication Skills 

    CLM® Recertification Credit: 1 hour in the subject area of Communications and Organizational Management (CM) 

    HRCI: General Credit 

    SHRM: Communications 

    SHRM: Instructor-Led Activity 

    CLE: Participatory Credit

     The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.

    This Program has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).

    Edited HRCI 2020 Seal

    Speaker:

    Roger Meertins is the Office Administrator for Wilson Elser in Las Vegas, Nevada. He is responsible for the ongoing administration of the office, overseeing its financial, human resources and facilities management activities. He currently serves as a member of ALA’s Committee on Diversity and Inclusion and as a board member of the Las Vegas Chapter of ALA.

    Learn More
    • Oct 28

    Structuring Your Firm to Take Advantage of the New Tax Laws

    Legal Management Finance Whether your law firm is a corporation or a partnership, large or small, contingency or defense, register for this webinar to learn if there are any tax reform opportunities to take advantage of for your firm. They may also help save some taxes for your partners. You’ve heard all about tax reform and what you can’t do — come see what you can do.

    Objectives:

    • Identify the different entity structures and how different structures can benefit under the new laws.
    • Recognize revenue/business line segmentation.
    • Review current IRS guidance concerning these issues and potential risks.

    Other Information:

    60 Minutes 

    Audience: Intermediate 

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Financial Management (FM) toward the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Financial Management (LI). 

    CLE: Participatory Credit 

    Speaker:

    Derek Barto is a Principal in Armanino’s Law Firm Services Group, where he spends 100% of his time consulting with law firms. He provides consulting services on critical issues that law firm managers encounter, including advising on partner compensation methodologies, merger and acquisition analysis, firm startups, restructuring, profitability improvement analysis, and analyzing and benchmarking data in comparison with industry statistics. Barto’s clients range from startup law firms with fewer than 10 attorneys to multi-office firms with more than 100 attorneys operating in multiple states. He also manages tax return and financial statement engagements for his law firm clients.

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    • Nov 4

    Long-Term Employee Salary Caps

    Legal Human Resources Management Long-term employees maintain a firm’s experience, wisdom and institutional knowledge. Annual or periodic raises are often a way firm’s keep employees. However, under some circumstances a long-term employee may reach the maximum amount they can earn. This is when long-term employees may begin to take their knowledge, experience and institutional knowledge elsewhere. This presentation will help administrators identify the circumstances under which salary caps occur and what a firm can do to mitigate the impact of official or unofficial salary caps.

    Objectives:

    • Identify what an official salary cap is versus a circumstantial salary cap.
    • Identify the circumstances that may lead a long-term employee’s salary to reach an unspoken cap.
    • Identify ways to show appreciation to long-term employees when/if raises are not available.
    • Identify alternative compensation options when raises are no longer available.

    Other Information:

    60 Minutes 

    Level: Intermediate

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Human Resources Management (HR) toward the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Human Resources Management (HR) 

    HRCI: General Credit 

    SHRM: Relationship Management 

    SHRM: Instructor-Led Activity

    CLE: Participatory Credit 

    Speaker:

    Twyla Sketchley, JD, is Florida Bar Board Certified in Elder Law and is licensed in Florida and Montana. She was one of the Top 50 Women Super Lawyers in Florida in 2016 and 2018. Sketchley served as the President of the Academy of Florida Elder Law Attorneys in 2017, and she was the Chair of the Elder Law Section of the Florida Bar from 2012 to 2013.

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    • Nov 11

    Achieving the New Bottom Line: Streamlining Back Office Efficiencies to Adapt to the Changing Legal Landscape

    Operations Law firms are challenged to manage their operations and costs at new levels of efficiency. They are being forced to come up with creative billing and pricing structures and different hiring models. They’re also placing more pressure on their partners to sell and generate revenues. The new bottom line: law firms need to make major changes to their cost structures and operation models to thrive in the new economic environment. In this webinar, we’ll discuss specific structural changes firms can make today to propel workplace efficiency forward tomorrow. We’ll touch on current challenges and issues facing firms today and analyze trends in the legal field in order to offer recommendations to help firms achieve their bottom-line business goals.

    Objectives

    • Recognize what questions to ask to identify current workplace inefficiencies.
    • Discover a solid understanding of the various alternatives you can pursue (e.g., outsourcing) in order to increase internal operations.
    • Demonstrate the benefits of optimizing internal operations using creative strategies that are conscientious of budget and office personnel.

    Other Information: 

    60 Minutes 

    Audience: Intermediate 

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Operations Management (OM) toward the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Operations Management (OM). This session. This session also satisfies the 1 hour in Ethics requirement. 

    CLE: Participatory Credit 

    Speaker:

    Ben Walker is the President and Owner of Transcription Outsourcing, LLC. He is a seasoned entrepreneur and businessman with more than seven years of experience in business transcription. Walker founded Transcription Outsourcing in 2010 after identifying a need in the marketplace for a transcription company that catered to legal, law enforcement, medical, academic and general businesses. Walker manages and oversees all aspects of business development and client retention.

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    • Nov 19

    “DUDE, WHAT’S MY JOB?” Managing 20-Somethings

    Legal Human Resources Management Boomers, Generation X and older Millennials now all share an office with a fresh crop of 20-something new hires. Is a harmonious workforce possible with this many players? It sure is … if you do it right. Based on research spanning more than 10 years of speaking to 20,000 Millennials, we will unveil ironclad truths of managing 20-somethings effectively. In this unforgettable session, you’re guaranteed to learn fascinating perspective on our newest workers, including insights into the next generation ― The Globals (Generation Z). Importantly, you’ll realize what you need to do to be an effective professional in a multigenerational workforce. 

    Objectives 

    • Review the historical and societal trends that shaped each generation. 

    • Recognize the strengths and weaknesses of each generation. 

    • Identify dramatically new motivational techniques to drive performance. 

    • Illustrate a work environment that is structured but empowering. 

    • Discuss how to  challenge 20-somethings to succeed on the job. 

    Other Information: 

    60 Minutes  

    Level: Intermediate 

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Human Resources Management (HR) toward the additional hours required of some Functional Specialists to fulfill the CLM application.  

    CLM® Recertification Credit: 1 hour in the subject area of Human Resources Management (HR)  

    HRCI: General Credit  

    SHRM: Relationship Management  

    SHRM: Instructor-Led Activity 

    CLE: Participatory Credit  
     The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.

    This Program has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).

    Edited HRCI 2020 Seal

    Speaker: 

    Brad Karsh is Chief Executive Officer of JB Training Solutions. An accomplished public speaker, Karsh has been featured on CNN, CNBC and Dr. Phil and has been quoted in The Wall Street Journal, The New York Times and USA Today. He is the author of three business books, including Manager 3.0: A Millennial’s Guide to Rewriting the Rules of Management. Karsh travels the world speaking at companies including Google, Marriott, Harvard and Eli Lilly. He has been consistently rated as a top-five speaker for the Annual SHRM conference. 

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    • Dec 2

    The Addicted Lawyer: How We Got There, Where We Are Headed

    Legal Human Resources Management Law is a demanding field, and attorneys expect even more of themselves. Attorneys sometimes turn to substances to escape from daily problems and cope with their enormous workload. In this presentation, we will explore addiction in the legal profession, why lawyers suffer at significantly greater rates than the general public, and what the profession could/should be doing to address the problem.

    Objectives:

    • Discuss the presenter’s personal journey with depression, drug and alcohol addiction and how they affected his career as a lawyer.

    • Identify key data affecting the profession from the Betty Ford Hazelden/ABA Study.

    • Discover the stigma lawyers face in seeking help.

    • Examine how the profession as whole from top down can break that stigma.

    • Identify the resources currently in place and new resources needed.

    Other Information:

    • 60 Minutes

    • Audience Level: Essentials

    • CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Human Resources Management (HR) toward the additional hours required of some Functional Specialists to fulfill the CLM application.

    • CLM® Recertification Credit: 1 hour in the subject area of Human Resources Management (HR)

    • HRCI: General Credit

    • SHRM: Communication

    • SHRM Learning Format: Instructor-Led Activity

    • CLE: Competence Issues

     The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.

    This Program has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).

    Edited HRCI 2020 Seal

    Speaker:

    Brian Cuban, the younger brother of Dallas Mavericks owner and entrepreneur Mark Cuban, is a Dallas-based attorney, author and addiction recovery advocate. He has been in long-term recovery from alcohol, cocaine and bulimia since April 2007. He has authored two books that address the mental health issues and addiction that destroyed his career, and he has spoken at colleges, universities, conferences, nonprofits and legal events across the United States and Canada. Cuban has also appeared on prestigious talk shows and numerous media outlets around the country. He is a graduate of Penn State University and the University of Pittsburgh School of Law.

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    • Dec 8

    Communicate with Clarity and Precision: Five Steps to Greater Impact

    Communications Mastering the art of communication includes presenting data and telling stories consistently, clearly and precisely, no matter the forum. It cuts across our relationships with colleagues, staff and lawyer clients. It includes dealing with them whether they are being cooperative or contrary. It also includes being aware of exactly what we say, and what is being said about ourselves — both in person and online. Mastering the art of communication is critical to our reputations and our professional brands. Join our experienced panel to learn the key tactics you need to know to communicate for success and sharpen your existing communication skills. This program is designed for every legal professional, regardless of seniority, who desires to become a more confident, educated and sophisticated communicator.  

     Objectives: 

    • Identify your communication style and why it matters.  

    • Define actionable strategies for communicating in the digital age.  

    • Discover concrete tools for communicating with increased confidence.  

    • Recognize how body language can power success.  

    Other Information:  

    60 Minutes  

    Audience: Essentials  

    CLM® Application Credit: 1 hour in Communication Skills   

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Communications and Organizational Management (CM) towards the additional hours required of some Functional Specialists to fulfill the CLM application. 

    CLM® Recertification Credit: 1 hour in the subject area of Communications and Organizational Management (CM) 

    HRCI: General Credit 

    SHRM: Communications 

    SHRM: Instructor-Led Activity 

     The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®)  criteria for recertification credit pre-approval.

    This Program has been approved for 1.00 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™recertification through HR Certification Institute® (HRCI®).

    Edited HRCI 2020 Seal

    Kimberly Rice is President and Chief Strategist of KLA Marketing Associates. She leads team to provide strategic business development advisory and marketing services to forward-thinking law firms and legal professionals. She is author of Rainmaker Roadmap: A Step-by-Step Guide to Building a Prosperous Business and host of “Secret Sauce Marketing Tastings” podcast on which she and her guests discuss business growth strategies and the value of working on your business as well as in your business. 

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    • Dec 16

    Intelligence Quotient vs. Emotional Quotient: What Legal Managers Need to Know

    Communications Keeping up with our smart lawyers requires intense time and energy and a special kind of “intelligence.” Like our lawyers, we earn degrees and certifications, acquire and refine technical skills, and hope to be administrative and management experts. Being smart is important, but it's not all one needs to be successful and fulfilled. Having an understanding and connection to one’s emotions and how to manage emotional reactions plays a significant role in a person’s effectiveness. This presentation will increase the legal manager’s understanding of emotional intelligence (EI), what it is, how emotions define how we show up at work, and the implications of those emotions for others.

    Objectives:

    • Review the Emotional Quotient Inventory (EQ-i2.0), the first scientifically validated and most widely used emotional intelligence assessment in the world.
    • Identify areas for EQ development so legal managers can immediately begin strategies to improve in those areas.
    • Describe how legal managers can leverage strengths to maximize effectiveness in daily tasks.
    • Discuss how emotional intelligence plays a significant role in collaboration, management, leadership effectiveness and team dynamics.

    Other Information:

    60 Minutes

    Audience: Intermediate

    CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Communications and Organizational Management (CM) towards the additional hours required of some Functional Specialists to fulfill the CLM application.

    CLM® Recertification Credit: 1 hour in the subject area of Communications and Organizational Management (CM)

    HRCI: General Credit

    SHRM: Communications

    SHRM: Instructor-Led Activity

    CLE: Participatory Credit

    Speaker:

    Natalie Loeb possesses more than 25 years of experience in talent development and executive coaching, and is known as an innovative business leader and strategic partner. Loeb is the Founder and Chief Executive Officer (CEO) of Loeb Leadership Development, a certified woman-owned business enterprise. Recognized as a thought leader on leadership within the legal world and regularly approached for her developed expertise by a variety of organizations, Loeb leads her firm in the creation and realization of the company vision. She helps organizations succeed by building a high-trust culture that inspires employees to change, collaborate, grow and perform at their best.

    David B. Sarnoff, Esq., is an Executive Coach and Leadership Trainer with Loeb Leadership. As a former attorney and experienced executive search consultant, Sarnoff is uniquely qualified to understand the mindset, demands and challenges of attorneys and legal professionals. As a litigation associate, he learned about the impact of leadership and the importance of a workplace’s culture on employee performance and motivation. As a search consultant, he coached and guided hundreds of attorneys in discovering what inspired them in their professional lives. He has worked with attorneys at all levels in a variety of practice areas, in law firms and in-house.

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