Legal operations shares many similarities with firm administration, and thinking with a legal ops mindset can help make your firm more efficient. Tom Stephenson, Vice President of Community and Legal Ops at Legal.io, joins us to talk about the six key elements of legal ops and how using those principles allows your firm to streamline processes ranging from billing to client management to e-discovery. 

The cloud may seem like a nebulous idea, but it could also be one of the best ways to make your firm’s operations more efficient and secure. Amy Kosey, Account Executive at Innovative Computing Systems, joins us to talk about what the cloud is, why firms should transition to the cloud if they haven’t already and what they need to do to prevent any cybersecurity risks. If you’re looking to make the switch, we also discuss how to determine which cloud service provider is best for your firm.

Hear from business development experts and entrepreneurs Ioana Good, Adrien Maines and Peter Johnson about how to use data to identify your lawyers’ characteristics that will help maximize the business they bring in. Whether an attorney is a closer, a networker or an analyst, each can play a crucial part in drumming up business and reducing unnecessary legal spend.

Creating a diverse and inclusive culture can put your firm ahead of your competition in both recruitment and business development. Terry Isner, Owner and Chief Executive Officer of Jaffe PR, joins us to discuss what that looks like in action and share his experience as a gay man working in the legal industry. Tune in for his insight into how to encourage your employees to bring their whole selves to work, especially in circumstances such as client pitches and meetings.