BigHand Technology solutions for legal professionals
  • Client Experience & Intake
  • Document Management & Automation, Data & Knowledge Management
  • Legal Research, AI & Litigation Technology
  • Practice Management & Legal Operations

BigHand

Your Specialist Technology Partner for the Business of Law

BigHand is the specialist technology partner for the business of law and the performance engine within the firm. For over thirty years, we have helped law firms improve profitability, strengthen client value, and make better operational and commercial decisions.

Built specifically for legal operations leaders, CFOs, COOs, managing partners, and executive teams, BigHand provides a suite of market-leading solutions spanning matter pricing, resource management, workflow management, document production, and business intelligence.

As firms face growing pressure to improve efficiency, adapt to AI, and deliver greater value to clients, BigHand surfaces the intelligence leaders need before the point of decision. By connecting operational and commercial data across the firm, we help leaders move from reactive reporting to forward-looking visibility, giving them greater confidence in the decisions that shape firm performance.

Trusted by many of the world’s leading firms, BigHand combines deep legal-sector expertise with innovative technology and a partnership approach that clients consistently describe as a reason to stay.

    Workflow Management

    A support services task delegation, reporting, and analytics tool that helps you to route work to the right support staff at the right cost. 

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    Document Management & Automation, Data & Knowledge Management
    Practice Management & Legal Operations

    Resource Management

    A legal work allocation and resourcing tool that allows you to identify legal resources, forecast utilization, manage workloads, and add structure to career development for lawyers.

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    Document Management & Automation, Data & Knowledge Management
    Practice Management & Legal Operations

    Document Creation

    A DMS-integrated legal document solution that simplifies MS Word, PowerPoint, and Excel for streamlined legal document production. 

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    Document Management & Automation, Data & Knowledge Management
    Practice Management & Legal Operations

    Metadata Management

    A configurable, automated metadata scrubbing tool to help you cleanse MS Word, Excel, PowerPoint, PDF, and media files at any stage of the process. 

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    Document Management & Automation, Data & Knowledge Management
    Practice Management & Legal Operations

    Business Intelligence

    A modular financial BI solution with role-based reporting, self-service dashboards, and dedicated business development features to help firms improve cash flow and profitability. 

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    Document Management & Automation, Data & Knowledge Management
    Practice Management & Legal Operations

    Matter Pricing

    A PMS-integrated matter budgeting, pricing, and tracking tool to help your lawyers and pricing teams achieve better financial outcomes. 

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    Document Management & Automation, Data & Knowledge Management
    Practice Management & Legal Operations

    Impact Analytics

    AI-enabled timecard analysis that helps you uncover the right value metrics to support lawyer development and DEI initiatives. Identify areas where time recording needs to be improved to create a smoother billing and collection process. 

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    Document Management & Automation, Data & Knowledge Management
    Practice Management & Legal Operations

    Budgeting and Forecasting

    An automated law firm budgeting and forecasting tool that transforms your annual budgeting process from a time-consuming chore to a highly productive mission. 

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    Document Management & Automation, Data & Knowledge Management
    Practice Management & Legal Operations

    Partner Performance

    An interactive review and compensation portal to help you review partner performance data, allocate points, assign bonuses, and determine compensation for each partner. 

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    Document Management & Automation, Data & Knowledge Management
    Practice Management & Legal Operations

    PrebillManager

    A digital prebill editing desktop and mobile application designed to make the prebill editing process fast and easy. 

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    Document Management & Automation, Data & Knowledge Management
    Practice Management & Legal Operations

    AlertManager

    An alert and notifications tool that pulls from various systems to send configurable alerts to users via email, desktop, or web interface. 

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    Document Management & Automation, Data & Knowledge Management
    Practice Management & Legal Operations

    See What’s New in BigHand Workflow Management

    Execution risk often becomes visible only after it has affected profitability, client service, or employee experience. BigHand Workflow Management provides the visibility firms need while work is still moving through the business.

    • Coordinate Work Efficiently: Centralize task delegation, workload management, and service delivery across teams.
    • See What Others Miss: Monitor turnaround times, workloads, service levels, and delivery performance.
    • Improve Delivery Outcomes: Identify bottlenecks, automate routine processes, and optimize resources before issues impact the firm or its clients.

    By connecting operational activity to meaningful insight, BigHand Workflow Management helps firms execute with greater consistency, efficiency, and control.

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    Discover the Impact of BigHand Resource Management

    As firms grow across offices, practice groups, and jurisdictions, allocating work effectively becomes increasingly difficult. Without visibility into capacity, skills, and demand, firms risk uneven workloads, missed opportunities, and inefficient use of talent.

    Learn how DLA Piper used BigHand Resource Management to save more than 600 hours and create greater visibility into work allocation.

    • Improve Resource Visibility: Gain a clearer view of lawyer capacity, skills, and availability before staffing decisions are made.
    • Balance Workloads More Effectively: Match work to the right people while supporting utilization, development, and employee experience.
    • Drive Measurable Operational Value: See how DLA Piper streamlined resource management processes and reported nearly $900,000 in value at half-year end.

    Discover how DLA Piper is transforming resource management into a more strategic, data-driven approach to deploying legal talent.

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    Watch BigHand Document Creation in Action

    Creating high-quality documents should not require hours of manual formatting, repetitive editing, or constant quality checks. BigHand Document Creation helps firms produce professional, compliant documents faster while giving document teams greater control over standards and consistency.

    • Improve Document Quality: Ensure documents are accurate, consistent, and aligned with firm standards through centralized templates and approved content.
    • Reduce Manual Effort: Automate formatting, clause insertion, document assembly, and other repetitive tasks that slow down production.
    • Empower Users Across the Firm: Enable lawyers and support teams to create polished documents with confidence, while specialists retain oversight and control.

    By simplifying document production and reducing opportunities for error, BigHand Document Creation helps firms deliver high-quality documents more efficiently and consistently.

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    Discover the Impact of BigHand Business Intelligence

    Firm leaders make critical decisions every day about profitability, performance, growth, and client value. Yet the intelligence needed to support those decisions is often fragmented across systems, reports, and teams.

    Learn how FordHarrison used BigHand Business Intelligence to bring greater visibility to firm performance and equip leaders with the insights needed to make more informed decisions.

    • Gain a Complete Performance Picture: Bring financial, operational, and client data together to understand what is driving firm performance.
    • Move Beyond Historical Reporting: Access timely insights into profitability, utilization, realization, and other key metrics while there is still time to act.
    • Support More Confident Decision-Making: Give firm leaders the visibility they need to identify opportunities, address risks, and plan for future growth.

    See how FordHarrison is using BigHand Business Intelligence to move from hindsight-driven reporting to a more proactive, data-driven approach to firm leadership.

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    AI-Powered Matter Pricing, Built for Every Firm

    What if your law firm could bring greater consistency, intelligence, and control, regardless of how pricing decisions are made? BigHand Matter Pricing combines structured budgeting, live matter performance data, and historical insight with an upcoming agentic AI interface powered by Ayora. Firms can price confidently across different teams, regions, practice areas, and operating models.

    • Intelligent Pricing & Budgeting: Build detailed budgets for fixed fees, AFAs, portfolios, and other pricing arrangements using configurable templates and integrated financial data.
    • Live Matter Performance: Track actual performance against budget through live dashboards, proactive alerts, and detailed analysis. Help teams identify risks and protect profitability throughout the matter lifecycle.
    • Agentic Pricing Support: Use Ayora’s AI-powered interface to interrogate matter and pricing data, enrich available information, and guide pricing decisions through a more intuitive, conversational experience.
    • Flexible by Design: Support centralized pricing teams, lawyer-led pricing, or hybrid models across different firm sizes and geographies.

    Explore BigHand Matter Pricing

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    Intelligence before the point of decision

    Contact Us

    125 S. Wacker Drive
    Suite 300
    Chicago
    IL 60606

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