Managing Risk Through HR Audits: Four Key Areas for Law Firm Administrators
Human Resources Management
 

Managing Risk Through HR Audits: Four Key Areas for Law Firm Administrators

In Dawn Anderson’s Human Resources Management column, she shares how law firm administrators can best conduct audits to remain in compliance with both state and federal laws.
By Dawn Anderson, CLM, JD, PHR, SPHR
May 2026
 

Did you know there are more than 180 federal laws governing employment currently on the books, in addition to an ever-expanding array of state and local regulations? For law firm administrators, ensuring compliance with these requirements is not simply an HR responsibility — it is a critical component of risk management for the firm.

One effective way to manage compliance obligations and confirm alignment with human resource best practices is to conduct periodic audits of key HR processes. While the idea of an audit can feel daunting, breaking the task into focused areas makes the process far more manageable. This article examines four core areas that law firm administrators should regularly review as part of an HR audit strategy.

Recordkeeping Compliance

Employment recordkeeping is governed by detailed retention rules that vary depending on the type of document. The Society for Human Resource Management (SHRM) is a reliable resource for understanding applicable retention requirements and timelines as well as consultation with outside counsel.

A good starting point is Form I-9 compliance. Ensure that I-9s for terminated employees are maintained separately from those of active employees and review active I-9s for expiring work authorization documents. Using calendar reminders to track upcoming expirations can help ensure timely follow-up well before documentation lapses.

Next, turn to personnel files. Confirm that policy acknowledgements are signed and part of the personnel files, and that documents related to medical issues or leave are stored separately to protect confidentiality.

An employee’s personnel file should reflect their work life. It should track promotions and job changes and include performance evaluations, disciplinary actions or kudos. Certifications of completion of mandatory training such as harassment prevention or workplace violence programs should also be maintained there. If documentation is missing, corrective action — such as obtaining a belated acknowledgement — can often be taken to bring the file up to date.

An employee’s personnel file should reflect their work life.

Employee Handbook Review

An employee handbook that is not reviewed regularly can quickly fall out of compliance with new or amended employment laws. Annual reviews are strongly recommended to ensure policies remain accurate and enforceable.

Outside employment counsel should play a key role in this process. Some firms may also use secure artificial intelligence tools to assist with identifying potential gaps or outdated provisions. While such tools can be useful for efficiency, they should be viewed strictly as a supplement and not the definitive answer. All proposed changes and your final handbook draft must be carefully reviewed and validated to ensure accuracy and legal compliance before implementation.

Leave Laws and Consistency

Depending on a firm’s size, location and operational footprint, multiple federal, state and local leave laws may apply. These laws may require the provision of leave for an employee’s own serious health condition, the birth or adoption of a child, or the care of an ill family member.

Administrators should familiarize themselves with the leave laws applicable to their firm and consult outside counsel when questions arise. Equally important is consistency. Leave — whether legally protected or discretionary — must be administered uniformly to avoid the appearance of discrimination or favoritism, both of which can create legal exposure.

Operational Processes

Auditing operational processes may be the most valuable exercise of all. Clear, well-documented processes reduce risk, promote efficiency and ensure continuity.

Consider the employee departure process as an example. Terminating system access, completing separation paperwork, issuing COBRA notices, collecting firm property and managing task transitions must all be coordinated carefully. Developing a standardized checklist helps ensure that no critical step is missed.

Process mapping also presents an opportunity to identify inefficiencies. You may discover steps that are duplicated unnecessarily or, conversely, steps that are missing altogether. Regular process audits allow administrators to streamline operations while minimizing both legal and practical risk.

Process mapping also presents an opportunity to identify inefficiencies.

Making the Audit Manageable

If the prospect of auditing all these areas feels overwhelming, consider applying a simple productivity concept known as “chunking.” Chunking down involves breaking a large, intimidating project into smaller, manageable pieces, allowing you to focus on achievable tasks rather than the entirety of the project. Chunking up, on the other hand, involves stepping back to view the larger objective, which can help maintain motivation during repetitive or administrative work.

Applied to HR audits, this approach might mean focusing on one area each month — reviewing the employee handbook, auditing a single process or examining a subset of personnel files. By setting small, achievable goals, administrators can make meaningful progress without disruption to day-to-day operations.

Human resource audits do not need to be disruptive or overwhelming. When approached methodically, they become a powerful tool for managing risk, improving efficiency and reinforcing the firm’s commitment to compliance and best practices. The key is to start — one manageable step at a time.

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