BP Perspective: Insights From a Business Partner
 

The Evolution of Enterprise Security for Legal Service Providers

An increase in cyber breaches has led to requiring zero-trust policies. Here’s a look into how to implement them.
By Chris Fields
June 2025
 

Legal service providers operate in a landscape rife with heightened security demands. Corporate legal departments and law firms face increasing threats from ransomware attacks, phishing schemes and data breaches. It’s no surprise that enterprise security is no longer a back-office concern but rather a boardroom priority.

IT leaders are under immense pressure to adopt zero-trust principles, implement seamless identity governance and reduce the hidden risks in legacy access systems. Enter tech-forward solutions designed for today’s dynamic legal workflows — and increasing client expectations.

These tech-enabled solutions are transforming access control and identity management for law firms and corporate legal departments. In the process, they are empowering legal professionals and IT teams to streamline operations while prioritizing enterprise-grade security that ensures that the only people who have access to an organization’s systems are authorized to do so.

The Shift to Zero-Trust in Legal Technology

In the 1980s, President Ronald Reagan characterized relations between the United States and the Soviet Union by paraphrasing a Russian proverb that translates to “trust, but verify.” Today, legal service providers are adopting zero-trust architecture where “never trust, always verify” is the rule.

Gone are the days when a strong perimeter defense — the strategies and technologies that secure the boundary between an internal, trusted network like a company’s private network and the outside, untrusted world of the internet — was enough to secure an organization. Now, employees, systems and devices must continuously prove their authenticity to gain and maintain access to sensitive information.

Zero-trust mandates strict identity verification for every user and device attempting to access resources, regardless of whether they are inside or outside the organization’s network. Unlike traditional security models that rely on a defined network perimeter, zero-trust assumes that breaches can and do occur. It treats each access request as though it originates from an open network. This approach enhances security by enforcing policies for each individual connection between users, devices, applications and data.

Unlike traditional security models that rely on a defined network perimeter, zero-trust assumes that breaches can and do occur.

What Zero-Trust Looks Like in Action

For law firms or corporate legal departments, a zero-trust approach includes:

  • Implementing Multi-Factor Authentication (MFA): Protect against phishing by requiring two or more credentials to verify the user’s identity.

  • Device Security Monitoring: Ensure that only approved laptops or devices can interact with confidential systems.

  • Single Sign-On (SSO): Provide access to multiple systems through centralized credentials, reducing complexity, controlling access and improving compliance.

Corporate boards increasingly expect legal teams to adopt these principles to secure not only legal IT systems but also client data. The willingness of enterprise clients to trust providers hinges on this commitment to state-of-the-art security measures.

The Challenge of Identity Governance in a Multi-Platform World

Law firms and legal departments often rely on an ecosystem of platforms and vendors, from document management systems to case management software to billing programs. This diversification is essential for operational flexibility but creates a monumental task for IT teams to manage user access and security across multiple systems.

Modern Identity Governance Solutions

Tech-forward companies are addressing these challenges by integrating identity provider (IDP) solutions such as Okta, OneLogin and Azure Federated Identity. These platforms allow centralized identity management across systems, ensuring that IT administrators can:

  • Add or remove users from all systems with a single action.

  • Mitigate risks associated with user turnover by instantly disabling access across multiple platforms.

  • Enforce strong security measures without increasing complexity.

For example, at Lexitas, we’ve implemented a centralized portal for managing identity and data flow between our systems and our clients’ systems. This setup simplifies onboarding and offboarding processes while ensuring compliance with enterprise security standards.

The Hidden Risks of Legacy Access Systems

Legacy access systems often rely on outdated username and password combinations, leaving companies vulnerable to breaches. Consider these common vulnerabilities:

  • Weak Passwords: Systems relying solely on usernames and passwords are prone to phishing attacks and credential stuffing.

  • Orphaned Accounts: When employees leave organizations without proper offboarding, their accounts may remain active, creating a potential backdoor for unauthorized access.

  • Ransomware Risks: Systems with weak access controls are more susceptible to ransomware attacks, which are soaring. The average ransom paid in 2024 soared to a staggering $2 million, up from $400,000 in 2023, according to an annual cybersecurity report, with the total average cost of recovery from a ransomware attack reaching $2.73 million.

These risks emphasize the urgent need for secure service delivery models in legal tech. By enabling seamless integrations with IDPs and implementing features like session timeouts and continuous device monitoring, tech providers help organizations stay ahead of these threats.

How Legal Tech Providers Are Evolving

Modern legal tech providers recognize the dual need to enhance usability while meeting robust security demands. The advantages of a tech-forward solution include:

  1. Centralized Access Portals: These portals consolidate access management, making it simple for IT teams to monitor and control user permissions across platforms.

  2. Integration with Clients’ Systems: Providers tailor their systems to integrate directly with clients' IT infrastructure, enabling secure data flow between case management systems and legal tech platforms.

  3. Identity-First Design: By adopting protocols like Security Assertion Markup Language (SAML) and Open ID Connect (OIDC), legal tech providers ensure that every system interaction is validated and authenticated against the client’s IDP.

Such advancements are not just about technology but about aligning with enterprise client expectations. Corporate clients measure success through outcomes like reduced IT complexity, faster compliance audits and minimized data breaches.

What’s Next for Secure Legal Tech?

The next frontier in legal technology lies in integration and automation. Providers are looking to centralize not only access but also the data flow between systems. For instance, by integrating with a firm’s case management system, data can be securely exchanged and updated in real time, offering a layer of control that reduces the risk of data silos and unauthorized access.

Another area of growth is ransomware prevention. Expect to see advancements in protocols that include layer encryption, tokenization and zero-trust measures to fortify systems against attacks. Moving forward, legal tech providers will continue to combine usability with uncompromising security to empower legal professionals in an increasingly digital-first world.

Enterprise Security Is Chief Concern

The legal profession is at a turning point where enterprise security and operational simplicity are no longer optional. Law firms and corporate legal departments that fail to prioritize identity-first architecture risk falling behind and exposing themselves to unnecessary threats.

The good news is that tech-enabled providers are closing the gap. By leveraging modern identity governance systems, implementing zero-trust principles and mitigating legacy risks, they empower legal teams to meet enterprise security demands without sacrificing efficiency.

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