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What's Happening at Headquarters January 2023


Check Out the Latest Episodes of Legal Management Talk

Don’t miss an episode of the podcast that covers all things legal administration! Each edition of Legal Management Talk runs less than 30 minutes and is available on YouTube and every major podcasting platform. To check out these recent episodes, visit 

  • “Meet Eryn Carter, CAE, ALA’s New Executive Director”
  • “Becoming a Certified Legal Manager with Rita Nielsen, CLM, PHR, SHRM-CP"
  • “Leadership and Collaboration with Heidi Gardner, PhD”
  • “Legal and the Metaverse with Dan Atcheson”
  • “Mental Health, Microaggressions and HR Trends with Michael Cohen”

Register Now for ALA’s New Legal Project Management Certificate Program

Join ALA as we host Paul J. Unger for his course, Tame the Digital Chaos: Time, Task, Email and Distraction Legal Project Management on February 7-8, 2023, from 10 a.m.–1 p.m. Central daily. This dynamic two-day event will be a virtual deep dive into legal project management. The Legal Project Management Certificate Program will equip attendees with the know-how to implement the framework for assorted projects. The program is an interactive training course comprised of two, three-hour instructor-led sessions over Zoom. Due to the interactive nature of this course, this program will be limited to a maximum of 50 participants. For more information, visit

Mental Health First Aid Is Back: Sign Up for Winter Sessions

Our popular Mental Health First Aid Certification Program is back! The program is an interactive training course comprised of 2 hours of self-paced content (to be completed online independently prior to the live session) and one 6.5-hour instructor-led session over Zoom. The one-day training program will be offered on four separate Fridays in January and February 2023.

Don’t hesitate! Register now at Those who complete the program are eligible to receive 7.5 credit hours toward their CLM certification. 

The Foundation of ALA’s Student Scholarship is Now Open

The Foundation of the Association of Legal Administrators is excited to announce its 2023 Student Legal Career Scholarship. The program aligns with the Foundation’s Student Visibility and Scholarship Initiative, which champions students as the future of the legal profession. This scholarship, sponsored by SurePoint Technologies, will award up to $10,000 to eligible students!

The Foundation encourages juniors and seniors enrolled in an accredited college/university curriculum as well as those currently pursuing a master’s degree with an interest in pursuing a non-attorney legal career, including in legal management, paralegal studies or another legal support function, to apply. If you know someone in these circumstances, please pass along this information. The application is open now and is due January 31. For more information and to apply, visit

Frequent ALA Contributor Honored with Meritorious Service Award for Ending Armed Standoff

Ross Fishman, JD, Chief Executive Officer of Fishman Marketing and a frequent contributor to Legal Management (you can read his latest column in this issue), was awarded the Citizen Citation for Meritorious Service from Highland Park, Illinois, last month after ending an armed standoff in September using only his skills of persuasion.

“It was certainly an unusual day,” says Fishman. “The individual was a neighbor we all liked who had recently been going through some very difficult personal issues. The police had gotten called to look in on him and he'd inadvertently trapped himself in a situation without a simple solution. After 12 hours of discussion with the police and SWAT negotiators, he just needed a friendly, trusted voice to show him a safe resolution. I was lucky to be in a position to help at a time when he was ready to choose it, and we were all relieved that it all ended safely.”

The award he was given commends Fishman for his “willingness to become involved in this public safety incident,” noting the empathy and care he exhibited for someone else in need was worthy of recognition.

We agree — congrats, Ross!

See You in Seattle for ALA’s 2023 Annual Conference and Expo!

Registration is still open for ALA’s 2023 Annual Conference, taking place May 7-10 in Seattle, Washington. Don’t miss the chance to join thought-provoking educational sessions, network with your fellow administrators and learn about the products and services business partners offer. Early bird pricing ends on February 10, so act fast! Visit for more info and to sign up.