ALA Logo

 

ALA’s 2022 Virtual Conference: Trending Topics in Legal Administration

 
November 2–3, 2022

Industry professionals, colleagues and friends gathered virtually on November 2–3, 2022, for a dynamic educational event.

ALA's 2022 Virtual Conference: Trending Topics in Legal Administration offered exciting sessions (two mornings and two afternoons each day) that covered applicable knowledge to fine-tune professional skillsets in the following categories: information technology, human resources skills, legal industry trends and business ethics.

In addition to obtaining CLM credits through invaluable educational sessions and presentations, attendees networked virtually with others in the ALA community and valued business partners.

SCHEDULE OF EVENTS
Trending Topics in Legal Administration Conference took place from Wednesday, November 2 through Thursday, November 3. Four sessions were held each day starting at 10 a.m. Central and concluded at 3:15 p.m. Central.

REGISTRATION DETAILS
The cost to participate in this virtual event was $399  (member) and $599 (non-member). Full conference registration included access to live sessions, any handouts and recordings.

QUESTIONS?
We understand that you may have questions regarding this new program. Please direct any additional questions regarding educational sessions to [email protected]. Registration questions should be directed to [email protected].



Speakers

Joan Bibelhausen, JD

Joan Bibelhausen, JD, has served as Executive Director of Lawyers Concerned for Lawyers since 2005. She is nationally recognized for her work in the lawyer assistance and diversity and inclusion realms and has significant additional training in counseling, mental health and addiction, diversity, employment issues and management. Bibelhausen has developed and presented numerous CLE and other programs throughout Minnesota and has written on mental health and addiction, implicit bias and mental health, career and life balance and satisfaction, stress, diversity and inclusion, marketing, and other issues of concern to the legal profession.

 

 

Tara Emory, JD

Tara Emory, JD, is the Senior Vice President of Strategic Operations with Redgrave Data. She is a recognized leader in advising organizations and law firms on e-discovery processes and information governance programs. She is skilled at assisting clients in identifying and leveraging technology and processes to complement legal strategies and improve project success. In her role at Redgrave Data, Emory provides the leadership and strategic vision necessary to ensure the company has effective, efficient and intelligent operational controls and systems in place to grow the organization and deliver superior client value. 

Mary Lynn Fayoumi

Mary Lynn Fayoumi, CAE, SPHR, SHRM-SCP, is the President and Chief Executive Officer at HR Source.

 


 

Josh Franks

Josh Franks is the Chief Operating Officer at CyTrex Cyber, where he is involved in various aspects of the CyTrex Cyber business, including operations, finance and client consultations. Franks has significant experience managing legal operations from small local teams to large teams spread throughout the globe. While he has experience in the legal field and is a 2014 graduate of New England Law Boston  with a specialty in business law and tax law, he found his passion in the cyber incident response space and applies his legal experience to this ever-growing field. 

Arthur Germain

Arthur Germain is Principal and Chief Brandteller at Brandtelling, a brand storytelling agency. As a storyteller, marketer, tech geek and an engaging podcast guest and B2B speaker, he discusses the power of story for sharing value and benefit to build strong personal and customer relationships. Professional services companies are fantastic at innovation, but they struggle when it comes to telling their brand stories — they all sound the same. Germain guides professional services brands to uncover and articulate brand stories that are different so they can inspire action and showcase their companies as industry leaders. 

Christopher McClure

Christopher McClure is a Partner with Crowe, a top 10 global accounting and consulting firm. McClure leads Crowe’s national Environmental, Social and Governance (ESG) Center of Excellence and assists a wide variety of clients with ESG strategy, program implementation and reporting requirements. He is a frequent speaker on the subject, most recently at the American College of Corporate Directors, the American Bar Association and many other industry and professional organizations. He has been quoted in Forbes, the Los Angeles Times and other media outlets.

Robin Schmidt, JD

Robin Schmidt, JD, currently holds a position as the Presiding Judge in the Northwest Judicial District, one of eight judicial districts in North Dakota. She was appointed to the bench in 2013, elected in 2016 and re-elected in 2020 to a six-year term. Judge Schmidt has served on numerous committees throughout the judiciary focusing on the administration of justice. In 2004, she graduated with distinction from the University of North Dakota School of Law, served as a law clerk for the North Dakota Supreme Court after law school, entered private practice for the largest law firm in North Dakota and opened her own law firm before being appointed to the bench. 

Josh Thomas

Josh Thomas is a Senior Advisor with Redgrave LLP. He is a skilled legal project manager with significant experience preparing large, complex litigation cases for trial. He uses his trial experience to anticipate needs for clients facing litigation or investigation. Thomas supports client teams to ensure discovery workflows are defensible, effective and efficient ― from document collection to production. He also configures databases for internal timelines, implementing quality control mechanisms. 

 

 

Jared Vishney

Jared Vishney is an entrepreneur with more than 30 years of domestic and international experience with Fortune 500 enterprises and small-to-medium sized companies. He holds a dual Economics and Business degree from UCLA. His involvement in the healthcare and legal industry began 12 years ago when he founded Arctrieval, a business providing health information management services to hospitals and doctor’s offices. Using knowledge and experience gained from delivering records, he built Arctrieval Legal to solve medical record challenges for legal professionals. 

Erica Zolner, JD

Erica Zolner, JD, is a Partner with Redgrave, LLP. She has nearly 20 years of experience handling complex, “bet the company” business litigation and class action matters. Zolner focuses on providing clients with strategic litigation counseling, advising on practical discovery and information governance strategies. She has experience with the development of efficient and effective e-discovery and information governance.

Morning Workout Day 1

 

Welcome and Opening

 

The Great Resignation Optimization

The pandemic has shifted the way people live and work. It has also shifted how people think about work and the value they seek from it, which has fueled The Great Resignation. Many of the processes and strategies we have relied upon for decades to attract, retain, engage and grow our people have changed and been replaced with a new set of best practices in the talent arena. Presented by Mary Lynn Fayoumi.

Objectives:

  • Identify current hiring trends and socioeconomic implications impacting your workplace.
  • Discuss ways to revitalize your approach to recruitment and retention.
  • Discover how to capitalize on your strengths to compete in the war for talent. 

Other information:

  • Educational Category: Organizational Development
  • 60 Minutes
  • Audience: Basic – Advanced
  • CLM App Management Category -FS: Human Resources
  • CLM Recertification Eligible: Yes
  • HRCI: Application pending
  • SHRM: Application pending
  • SHRM Learning Format: Instructor-Led Activity
  • CLM® Application Credit for Functional Specialists: 1 hour(s) in the subject area of Human Resource Management (HR) toward the additional hours required of some Functional Specialists to fulfill the CLM application.
CLM Application: 1 hour(s) of CLM Application Organizational Development Category
CLM Recertification: 1 hour(s) in the subject area of Human Resource Management
 

Alcoholism in the Workplace

The session includes the speaker’s personal story of recovery from alcoholism while holding a position as a trial court judge. It will equip attendees with ways to respond if you know or suspect a colleague is struggling with alcoholism or substance abuse, how an employer can respond in those situations, and provide suggestions for the many resources available to help people suffering from alcoholism or addiction. The session will not discuss employment laws, but will contain practical actions people may choose to engage in to offer help. Presented by Judge Robin Schmidt.

Objectives:

  • Describe what alcoholism is and how it affects the alcoholic.
  • Recognize what alcoholism may look like in a professional setting.
  • Prepare a few suggestions for what you can do if someone you know is struggling in the workplace.
  • Discover available roads to recovery.

Other Information:

  • Educational Category: Communication Skills
  • 60 Minutes
  • Audience: Basic - Advanced
  • CLM App Management Category -FS: Substance Abuse
  • CLM Recertification Eligible: Yes
  • HRCI: Application pending
  • SHRM: Application pending
  • SHRM Learning Format: Instructor-Led Activity
  • CLM® Application Credit for Functional Specialists: 1 hour(s) in the subject area of Human Resource Management (HR) toward the additional hours required of some Functional Specialists to fulfill the CLM application.
CLM Application: 1 hour(s) of Communication Skills
CLM Recertification: 1 hour(s) in the subject area of Human Resource Management (HR)
 

Understanding ESG for Professional Services

Law firms and legal departments increasingly are dealing with issues around environmental, social and governance (ESG). In this session, we’ll describe what ESG is for professional services, highlight key market and regulatory trends, and share the best practices law firms and departments should implement. Presented by Chris McClure.

Objectives:

  • Identify what ESG for professional services is, as well as trends in the market and regulatory spaces.
  • Recognize how professional services need to embrace ESG and be prepared to defend their programs.
  • Share how professional services can “walk the walk” and align internal efforts to support an ESG program.

Other information:

  • Educational Category: Organizational Development  
  • 60 Minutes
  • Audience: Basic – Advanced
  • CLM App Management Category -FS: Legal Industry
  • CLM Recertification Eligible: Yes
  • HRCI: Application pending
  • SHRM: Application pending
  • SHRM Learning Format: Instructor-Led Activity
CLM Application: 1 hour(s) of CLM Application Organizational Development Category
CLM Recertification: 1 hour(s) in the subject area of Legal Industry/Business Management
 

Mental Health, Well-Being and Implicit Bias in a Post-COVID Environment

Life and work during the COVID-19 pandemic have been challenging for many people, including legal professionals. These challenges are multifaceted and, at times, seemingly unrelenting. These current circumstances give rise to unique stressors for all legal professionals. As the profession adjusts to rapidly changing circumstances, those quick decisions we must make may be based on implicit biases and assumptions. The pandemic has affected people differently. For some, it exacerbated an underlying health or addiction issue; for others, a new problem developed. For many in our profession, stigma continues to prevent them from seeking the help they need. Presented by Joan Bibelhausen, JD.

Objectives:

  • Identify a new perspective of the impact of bias on the legal profession’s changing landscape.
  • Review information about impairment in the legal profession.
  • Recognize the effects of implicit bias and stigma.
  • Discuss coping tools for oneself and to support colleagues.

Other information:

  • Educational Category: Self-Management
  • 60 Minutes
  • Audience: Basic – Advanced
  • CLM App Management Category -FS: Substance Abuse
  • CLM Recertification Eligible: Yes
  • HRCI: Application pending
  • SHRM: Application pending
  • SHRM Learning Format: Instructor-Led Activity
  • CLE: Participatory Credit
  • CLM® Application Credit for Functional Specialists: 1 hour(s) in the subject area of Human Resources Management (HR) toward the additional hours required of some Functional Specialists to fulfill the CLM application
CLM Application: 1 hour(s) of CLM Application Self-Management Category
CLM Recertification: 1 hour(s) in the subject area of Human Resources Management (HR)
 

Interactive Trivia

Join your colleagues for a fun event! Play an interactive trivia game to end day 1 of the Virtual Conference. 
 

Morning Workout Day 2

 

Welcome and Opening

 

The HIPAA Privacy Rules Are Changing in 2023! What You Need to Know

The Achilles’ heel for plaintiff litigation and personal injury cases is obtaining medical and billing records. Attorneys and the clients they serve wait too long, expend too much effort and pay too much for records ― denying justice and delaying restoring an injured person’s life. The good news is that changes to the HIPAA Privacy Rule in 2023 will address these issues. The modification to the HIPAA Privacy Rule will dramatically improve access to protected health information, cut red tape for the request process and eliminate outrageous copy fees. Presented by Jared Vishney.

Objectives:

  • Review key health care regulations (HIPAA, HITECH and Cures Act).
  • Summarize how the new rules will improve access to protected health information.
  • Describe why and how to use the 15-day response window to obtain records in a timely fashion.
  • Collect insight into removing unreasonable identity verification requirements.
  • Review the revised timeline for when the new rules go into effect and identify what you can do right now.

Other information:

  • Educational Category: Organizational Development
  • 60 Minutes
  • Audience: Basic – Advanced
  • CLM App Management Category -FS: Human Resource Management
  • CLM Recertification Eligible: Yes
  • HRCI: Application pending.
  • SHRM: Application pending.
  • SHRM Learning Format: Instructor-Led Activity
  • CLM® Application Credit for Functional Specialists: 1 hour(s) in the subject area of Human Resources Management (HR) toward the additional hours required of some Functional Specialists to fulfill the CLM application.
CLM Application: 1 hour(s) of Organizational Development
CLM Recertification: 1 hour(s) in the subject area of Human Resources Management (HR)
 

Building a Successful Personal Brand

A strong brand helps companies, products and services stand out and be recognized. It is the same with your personal brand. Your differentiated brand lets you represent and promote your skills and expertise to others inside and outside your organization. As more companies invest in social media marketing, they are involving their employees to “put a face” to their organizations and share how they work, live and play within their industry and community. In this session on personal branding, attendees will learn the basics of branding, brand storytelling and how to build, connect and grow their personal brands. Your personal brand exists within a series of larger branded environments, including your company, industry and community. A strong personal brand lets you show your value, improves your visibility and helps your career advancement. Presented by  Arthur Germain.

Objectives:

  • Define what a brand is and why a personal brand is important.
  • Identify how to develop and share your personal brand within a corporate brand environment.
  • Discover 10 ways you can use social media to develop and maintain your personal brand identity.

Other Information:

  • Educational Category: Self-Management  
  • 60 Minutes
  • Audience: Basic — Advanced
  • CLM App Management Category -FS: Human Resource Management
  • CLM Recertification Eligible: Yes
  • HRCI: Application pending
  • SHRM: Application pending
  • SHRM Learning Format: Instructor-Led Activity
  • CLE: Participatory Credit
CLM Application: 1 hour(s) of Self-Management Skills
CLM Recertification: 1 hour(s) in the subject area of Human Resources Management (HR)
 

What You Don’t See Can (and Probably Will) Hurt You: Avoiding Inadvertent Disclosures of Hidden Data

Modern legal practice involves constant lightning-quick communications among parties and the sharing of electronic information. Files commonly contain hidden data or nonobvious data, including metadata. Not only can inadvertent disclosure of hidden data violate ethical and procedural duties, but parties who receive such data may also have duties controlling how they may respond to it. In this session, attendees will learn where sensitive data can hide and the risks it creates, as well as strategies and steps legal management professionals can take to help avoid hidden data pitfalls. Presented by Tara Emory, JDJosh Thomas and Erica Zolner, JD.

Objectives:

  • Identify what types of nonobvious or hidden data may create disclosure risks in legal practice.
  • Discuss ethical concerns for sending and receiving parties, relating to confidentiality, client communications, fairness to third parties and competence. 
  • Describe potential pitfalls in dealing with hidden data.
  • Define practical steps and quality controls legal management professionals can take to help mitigate risks from hidden data.
  • Recognize the importance of communication, when to ask for help, and when and why legal management professionals may need to seek additional guidance from experts and the broader legal team.

Other information:

  • Educational Category: Information Technology
  • 60 Minutes
  • Audience: Basic – Advanced
  • CLM App Management Category -FS: Business Ethics
  • CLM Recertification Eligible: Yes
  • HRCI: Application pending
  • SHRM: Application pending
  • SHRM Learning Format: Instructor-Led Activity
  • CLE: Participatory Credit
  • CLM® Application Credit for Functional Specialists: 1 hour in the subject area of Legal Industry/ Business Management (LI) toward the additional hours required of some Functional Specialists to fulfill the CLM application.
CLM Application: 1 hour of Information Technology
CLM Recertification: 1 hour in the subject area of Legal Industry/ Business Management (LI)
 

Managing the Chaos and Cost of Cyber Incident Response

This presentation will discuss cyber incident response and how it differs from other legal industries. Attendees will learn how cyber incident response fits within the greater cybersecurity industry. Moreover, the speaker will discuss the key players and workflows that occur within the cyber incident response space. Finally, get a better picture of the vital aspects concerning the industry, technology and current trends in the market that makes this space dynamic and unique in comparison to other aspects of the legal industry. Presented by Josh Franks.

Objectives:

  • Recognize pre-, current- and post-incident response.
  • Indicate the differences between cyber incident response and traditional e-discovery.
  • Review the deliverables around cyber incident response and the end goal of this industry.
  • Identify the common vulnerabilities that are targeted by bad actors.
  • Estimate where cost issues can occur within these reviews.

Other Information:

  • Educational Category: Information Technology
  • 60 Minutes
  • Audience: Basic - Advanced
  • CLM App Management Category -FS: Operations Management
  • CLM Recertification Eligible: Yes
  • HRCI: Application pending
  • SHRM: Application pending
  • SHRM Learning Format: Instructor-Led Activity
CLM Application: 1 hour(s) of Information Technology
CLM Recertification: 1 hour(s) in the subject area of Operations Management (OM)
 
CLM Register

Up Your Legal Management Game

Get Certified
Back to Top