October 2023
VOLUME 42, ISSUE 9
Table of Contents
Features
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Operations Management
A Practical Guide to Generative AI
When used responsibly, artificial intelligence remains a promising tool for enhancing the legal industry’s productivity and profitability.
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Legal Industry/Business Management
How Innovation Is Revolutionizing Client Service
Law firms are increasingly implementing — and creating — technology that’s enhancing operations in new, inventive ways.
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Operations Management
6 Critical Moves to Make When a Data Hack Occurs
As firms face increased and sophisticated cyberattacks, ensuring you know what to do in the face of an attack is paramount.
Columns
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Big Ideas: ALA President’s Letter
AI, the Frog in the Kettle, Captain Picard and the Business of Law
Like any technology introduced to the business world, it is prudent for leaders and users of technology to understand the advantages, weaknesses and proper application.
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BP Perspective: Insights from a Business Partner
Grow Your Practice with Automation Using Legal CRM
Customer relationship management software can help firms increase efficiency.
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Business Development: Leveraging Growth Opportunities
Playing the Fame Game: How to Amplify Your Lawyers’ Reputations to Stand Out from the Rest
In the competitive landscape of legal services, here's how you can make your lawyers stand out.
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Diversity Dialogue: Broadening Business Perspectives
Using Your Employees’ Preferred Pronouns Helps Build Your Firm’s Inclusivity
Using preferred pronouns for staff and recruits is one step to building a culture of belonging.
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Innovations: Fresh Thoughts For Managing
The Transformation of Legal Administration with AI — and Why Law Firms Have Nothing to Fear from the Change
When used correctly artificial intelligence can bring positive change for legal administrators.
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Tough Topics: Challenging Office Conversations
Navigating Cybersecurity Threats for In-House IT Teams
As cyberthreats grow more advanced, a dedicated, specialized defense team is necessary.
Departments
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Tips and Trends: Industry Advice and Developments
Unleashing Flexibility and Efficiency: The Benefits of A La Carte Software for Law Firms
How to craft a custom tech ecosystem that aligns with your unique needs.
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Industry News: Legal Management Updates
Ensuring Resilience: How Firms Can Bounce Back After a Cyberattack
Eight steps to take if your firm falls victim to a cyberattack.
ALA Now
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ALA Faces: Member and Chapter News
Anniversaries, Awards and Appointments Oct 2023
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At ALA: News About ALA
What's Happening at Headquarters Oct 2023