Angelina Angelov, CLM, MBA
Russin, Vecchi & Heredia Bonetti
Husch Blackwell LLP
Debra Baker, Esq.
Debra is a journalist turned lawyer focused on helping law firms grow revenue and deepen client relationships in a profession undergoing dramatic change. With more than 20 years of experience working in the legal market, she focuses her efforts on enabling lawyers to develop and implement strategic growth plans and adapt to change. Her experience includes, coaching, training and consulting lawyers, all with the common goal: to build better law businesses, better understand and respond to client needs and make the practice of law more enjoyable and fulfilling.
Prior to her current role, Debra founded Law Leaders Lab, which was acquired by GrowthPlay in January of 2016. At GrowthPlay, she oversees the Professional Services Team’s Strategic Growth & Innovation Initiatives. Her past experience includes working as the Head of Business Development for an AmLaw 100 firm, a Product Marketing Director for a legal technology company, as well as a Senior Writer for the ABA Journal, where she received numerous awards for her coverage of issues related to law practice management, women in law, and business ethics. She is licensed to practice law in Illinois and is based in San Diego.
Vantaggio HR, Ltd.
Two themes are woven throughout Lauraine Bifulco's diverse career: a passion for a job well done and a zest for continual learning and improvement. Lauraine infuses Vantaggio HR with these qualities every day. When she founded the firm in 1994, Lauraine combined her rare talent in understanding what a client needs and her gift of business foresight to create a company that can service the HR and management consulting needs of small and large companies equally well. Today Vantaggio serves clients across the country from their offices in California, Hawaii, Colorado, and New York.
Her career experience helps employers realize their HR goals and adapt to the shifting HR landscape. Lauraine is a veteran HR executive and entrepreneur with 25 years of international, corporate, and consulting experience. Her bold career has taken her to employment and business opportunities in Europe and multiple U.S. cities. She serves as co-chair of the California Small Business Administration’s committee on Labor Issues which reviews and makes recommendations on pending labor/employment laws, keeping her abreast of legal developments. She also serves on their Board of Directors.
Delivering over 30 presentations and webinars each year, Lauraine is a well respected, and highly sought after guest lecturer and speaker on a variety of business management and HR-related topics for both state and national organizations including Society for Human Resource Management (SHRM), Professionals in Human Resources Association (PIHRA), American Payroll Association (APA), Next Concept HR Association (NCHRA), Paylocity annual Elevate Conference, and HR Star Conference to name a few. She has been invited to review, develop, and deliver certificate programs for SHRM, and has developed and delivered curriculum for businesses throughout the U.S.
Lauraine received a Bachelor's degree from Wellesley College and conducted graduate level studies in linguistics at the Sorbonne in Paris.
Michael C. Blanchard
Managing Director, Law Firm Advisory Team
Mike has more than 25 years of experience working with law firm leadership to develop competitive, firm-wide visions and supporting strategies. His areas of expertise include turnarounds, leadership coaching, law firm mergers and acquisitions, partner compensation, firm capitalization, financial management, succession planning, and general strategic planning for firm leadership.
Before joining Aon in 2018, Mike counseled law firm clients as a principal of Law Practice Advisory Group, LLC. Mike began his career in the legal industry at Skadden, Arps, Slate, Meagher & Flom, LLP as an internal management consultant and served as Skadden’s Director of Business Consulting. In 1995, he became Chief Operating Officer for a large regional general practice firm and then served as Chief Operating Officer for a leading intellectual property law firm. Mike holds a Master of Science degree in Legal Administration from the University of Denver, Sturm College of Law.
John D. Bowers
Chief Operating Officer
Patterson IP Law
John Bowers serves as Patterson Intellectual Property Law’s Chief Operating Officer and leads the Firm’s vendor relationships. Within the firm, he is responsible for developing and implementing Patterson’s business strategy. In addition, John oversees the day-to-day functioning of the Firm’s finance, technology, business development and marketing, facilities, attorney and staff recruitment, human resources and benefits operations.
Prior to moving to Nashville in 2016, John led Fox Rothschild LLP’s business development team serving more than 750 attorneys. He spent 16 years of his professional career developing business for law firms in Philadelphia, where he also served at firms Duane Morris LLP, Saul Ewing LLP and Schnader Harrison Segal & Lewis LLP.
John currently serves as Treasurer of the Middle Tennessee Association of Legal Administrators and Executive Director of the Tennessee Intellectual Property Law Association. Heavily involved with the American Bar Association, John previously served as Editor-in-Chief of both Law Practice magazine and Law Practice Today, publications of ABA’s Law Practice Division. John engages in his community as a proud coach in the Under 6 league for Williamson County Soccer Association, a team mentor for Battle Ground Academy’s Entrepreneurial Leadership Program and as a Board Member of Clearview Children’s Center.
Robert K. Burger
Chief Operating Officer
Sterne, Kessler, Goldstein & Fox PLLC
Stacey Burke, Esq.
Attorney / Owner
Stacey E. Burke, P.C.
Practice Group Leader
Michael S. Cohen, Esq.
Duane Morris LLP
Michael S. Cohen is a partner in the Philadelphia office of Duane Morris’ Employment, Labor, Benefits and Immigration Practice Group. Michael concentrates his practice in the areas of employment law training and counseling. He has trained and counseled employers throughout the country on subjects including harassment prevention; workplace diversity; discipline and discharge; hiring and recruiting practices; performance evaluations; FMLA, ADA and FLSA compliance; leave of absence policies; performance management; workplace privacy; sexual orientation and gender identity in the workplace; substance abuse testing; workplace violence; records retention; conducting background checks; teens in the workplace and managing attendance problems. Michael also has conducted investigations into claims of harassment and discrimination and has drafted employee handbooks, employment agreements, non-compete agreements and post-termination agreements. Michael has conducted nearly 300 trainings in each of the past two years. He has represented clients throughout the country in EEO and other administrative proceedings.
Michael has been cited as a national authority on employment issues by The New York Times, The Associated Press, USA Today, MSNBC.com, HR Magazine, SHRM On-Line, Employment Law 360, Inside Counsel Magazine, as well as many other publications. Michael serves as a Board Member of The Independence Business Alliance and Serve, Inc. Michael is a 1997 magna cum laude graduate of Temple University Beasley School of Law and a cum laude graduate of the University of Pennsylvania.
Matthew K. Corbin, Esq.
SVP and Executive Director, Commercial Risk Solutions
Matthew K. Corbin is a Senior Vice President with Aon’s Professional Services Group. As a member of Aon’s loss prevention team, Matt consults with Aon’s 275+ law firm clients on a wide range of professional responsibility and liability issues.
Before joining Aon in 2013, Matt was a partner with Lathrop Gage LLP in Kansas City, Missouri, and Overland Park, Kansas. He was a business trial and appellate lawyer handling commercial, business tort, employment, construction, insurance, professional liability, and regulatory matters. Before joining the firm, he clerked for the Hon. Mary Beck Briscoe of the U.S. Court of Appeals for the Tenth Circuit. Matt began his career as a law clerk to the late Hon. G. Thomas Van Bebber in the U.S. District Court for the District of Kansas.
Matt earned his J.D. from the University of Kansas, where he was Note and Comment Editor of the Kansas Law Review, was a member of the Order of the Coif, and won the C.C. Stewart Award in Law. Matt also earned his B.A. from the University of Kansas.
Timothy Corcoran, MBA
Corcoran Consulting Group, LLC
Practice Support Manager
Nilan Johnson Lewis PC
Douglas M. Doerfler, CPA
Chief Operations Officer
Rouse Frets White Goss Gentile Rhodes
Claude E. Ducloux, Esq.
Director of Ethics, Education and State Compliance
Terri Hartwell Easter
T.H. Easter Consulting LLC
Terri Hartwell Easter is the founder and Principal of T. H. Easter Consulting with over 30 years of experience. Before starting her practice, Terri was the Chief Operating Officer of Crowell & Moring (an AMLAW 100 legal practice) and is a highly regarded organizational change strategist and Executive Coach for leading utility companies, professional services firms, commercial banks and the White House. Terri’s trademark is bringing new approaches and innovative thinking to some of the toughest organizational development and human resource management challenges and most aggressive revenue enhancement goals. She is a thought leader and speaks nationally on topics related to workplace diversity and inclusion, leadership development and succession planning and organizational change management.
Terri was recently awarded the prestigious American Business "Stevie" Award for Executive of the Year, Woman of the Year and Minority Business of the Year and the was selected as the HR Consultant of the Year Award by the Society of Human Resources Management, Delaware, Pennsylvania and New Jersey Chapters (Delaware Valley). Terri is a graduate of Southeastern University and is a Ph.D. candidate in Organizational Development and Change from Fielding Graduate University.
Michael Ellenhorn, Esq.
Co-Chief Executive Officer and General Counsel
Michael Ellenhorn is an entrepreneurial leader, lawyer and solicitor (England and Wales, non-practicing), with more than 20 years of success building and strengthening
professional services businesses, including 14 years in the international legal search space, operating businesses throughout Europe, the Middle East, North America and
Prior to his career in executive search, Michael was a trial lawyer and legislative analyst in the U.S. Senate. Michael is a frequent speaker and author on lateral partner
integration and the critical importance of utilizing competitive intelligence to mitigate risk. Michael earned his law degree from Washington University in St. Louis, School of Law,
and studied business at City University in London, U.K.
Debra L. Elsbury, CLM
Michael Feit, Esq.
President and Founder
Principal, Legal Practice Group Leader
Partner and Executive Vice President
Denise Gaskin, Ph.D., M.S., B.S.
James R. Gast, Jr.
Chief Executive Officer
Jim is not just another talking tech-head fluent in “geek-speak”. As Founder & CEO of SpliceNet Consulting, he is a nationally noted law firm cybersecurity, technology expert.
Previously a Chemist, Jim’s path to success in cybersecurity & technology consulting for the legal community was unusual. However, his data evaluation and problem solving skills bridged his transition and now while his company serves their legal customers, Jim spends much of his time working with firms on next-gen tech and implementing strong cybersecurity practices.
He creates content for national legal publications like ABA GPSolo Magazine, Inside Legal, Law Practice Magazine & CIO magazines but for 5 years running has enjoyed being a perennial speaker for ALA Conferences and various ALA Chapters empowering their members to solve their most difficult Cybersecurity challenges.
His pro bono, standardized cybersecurity assessment platform, the “Law Firm Cybersecurity Assessment Toolkit” continues to be requested and used by 150+ firms nationwide to help firms ready themselves for ever-impending cyber threats and data breaches. Connect with Jim on LinkedIn (www.linkedin.com/in/jamesgast), by email email@example.com or at www.splice.net/our-leadership/
Ann E. Gorr, IGP
Legal Technology Consultant
Ann Gorr, LLC
Ann is a Legal Technology Consultant/Advisor, Information Governance Strategist, subject matter expert, avid technology evangelist, and Certified Information Governance Professional. She is recognized for the development and execution of innovative Legal IT strategies for her law firm and corporate legal clients in the Information Governance and Enterprise Content Management arenas. She serves in an advisory role guiding clients throughout the application/vendor selection and design & implementation processes.
As a champion of change, Ann focuses on bringing about consensus in an evolving environment and developing key strategies and best practices to support the client’s information governance design. Ann is noted for the role that she plays in building and maintaining relationships within the legal and corporate legal communities as well as with business partners/vendors who can provide assistance with legal-specific business and technology solutions. Her in-depth understanding of the needs of the legal community as well as her keen ability to help clients strategize and then develop and translate rollout plans makes her a great asset to both technology partners and clients.
She frequently delivers presentations for legal and technology focused professional associations on trending technology topics in the Information Governance arena. Ann holds professional memberships in the ARMA, ALA, AIIM, ALT, and the Information Governance Initiative (IGI). She currently serves as Immediate Past President and Co-Chair of the INFORM Conference for the ARMA-NJ Chapter. She also sits on the Women’s Leadership Council for WIIM (A women’s leadership initiative within AIIM.) When she isn’t busy in the technology realm, Ann is a part-time vocalist and serves on a wide variety of charitable boards.
Pamela Green, SPHR, PCC, ICC
Pamela J Green Solutions
Pamela J. Green is a collaboration, conflict resolution and coaching expert with more than 30 years of experience in leadership having served as a Supervisor, Manager, Director, Chief Executive, Board Chair and now as President of Pamela J Green Solutions, LLC.
She earned a Bachelor’s of Science Degree and her MBA from Franklin University in Columbus, Ohio. In addition to her education, Pam holds certifications as an Internal Conflict Coach (ICC) and from the Human Resource Certification Institute (SPHR) and the International Coach Federation (ICF), a Professional Certified Coach (PCC).
After nearly 10 years with the American Red Cross, Pam joined SHRM as Regional Director and within 18 months was promoted to Chief Membership Officer, where she served as the chief promoter of global membership, member engagement, and retention initiatives. Her work resulted in year over year growth during an economic recession and launched a demand for her speaking, training and facilitation expertise.
After a wonderful relationship with SHRM, Pam’s desire to enhance the leadership expertise of professionals in the business community grew stronger. With these goals in mind, she became a Business Strategist, Management Consultant and Executive Coach, where she focuses on helping business leaders avoid strategic drift and achieve business outcomes. Over the past 7 years she has applied Process Facilitation, Consultation, Coaching, Team Building, Training and Development approaches to help clients achieve their organizational and professional goals.
She is excited about the ongoing success of her Leadership Learning CirclesTM which are in depth experiences for the development, training and coaching of intact and cross collaborative executive, management, and leadership domestic and global teams. Whether the team is together for a short period of time or are an existing team that is looking to be strengthened, Pam and her team employ a process that combines both education and coaching for the long-term achievement and sustainability of individual development and business goals.
A highly sought after keynote speaker, Pam has been an invited speaker to many national conferences, meetings and events including Congressional Black Caucus, American Society for Healthcare Human Resource Professionals, The Ohio State University Fisher School of Business, Pennsylvania Diversity Conference, Caribbean Electric Utility Services Corporation (CARILEC), the International Quality and Productivity Conference, SHRM Annual Conference, National Association of Broadcasters Foundation, and many major corporations and other conferences and events.
In addition, Pam enjoys traveling throughout the country speaking on topics that range from leadership effectiveness, HR strategy, collaboration, and conflict management, to executive presence, and team effectiveness. Organizations such as HUD, Exostar, FEMA, NOAA, HeadStart, The Faith and Politics Institute, Beakens Technology Solutions, WilmerHale, Harris IT, and PepsiCo to name a few, have invited Pam to provide support for the achievement of their goals, In additiona, Pam has been quoted in many publications including HR Magazine, SHRM Online, Association’s Now, Biz Summits, The Columbus Post, The Network Journal, and CSPNet.com, to name a few.
Karen D. Griggs, CLM
Baker Sterchi Cowden & Rice LLC
Karen D. Griggs, CLM, is the Executive Director of Baker Sterchi Cowden & Rice, L.L.C. (BSCR) headquartered in Kansas City, Missouri. BSCR has been recognized by Ingram’s Magazine as one of Kansas City’s Best Places to Work. The firm is a member of The Leadership Council on Legal Diversity, an organization of corporate chief legal officers and law firm managing partners dedicated to creating a truly diverse legal profession.
Karen is a Past President of the Association of Legal Administrators (ALA), an international association which supports approximately 10,000 professionals involved in the management of law firms, corporate legal departments and government legal agencies. She served on the Board of Directors for ALA from 2006-2012. Karen has served in numerous leadership positions at the local, regional and international levels of ALA from 1995-present. Karen was honored in the Inaugural Group of Kansas City’s Top Ten Legal Leaders in 2004, the only non-lawyer to receive this prestigious award. She is a member of ABA’s Law Practice Division and has served on the Education Board, Sponsorship Committee and was Chair of its annual marketing conference.
Stephanie R. Hanna, Esq.
The Other 85
Denise A. Harris
Chief Administrative Officer
Russo & Toner, LLP
M. Suzanne Hartness
Chief Operating Officer
Suzanne joined GSRM Law in 2016 following 25 years in the professional services and document services industries at Xerox Corporation and Ricoh USA. As Chief Operating Officer for GSRM, she is responsible for the business strategy and operational oversight at the firm. She manages all support functions including finance, human resource management, information technology, business development and marketing, as well as legal staff and attorney recruitment.
She is experienced in the areas of business consulting, strategic planning, operations management, human resources, business development, and client service. This experience facilitates operational efficiencies, enhances client relationships, increases profitability and creates a collaborative, team-based environment for employees.
During her tenure in the document services industry, she led teams in pursuit of the Malcolm Baldrige National Quality Award – the only Presidential award for performance excellence - which was awarded in 1991 and 1997. She is a certified Lean Six Sigma Yellow Belt and is pursuing her Green Belt certification in Legal Six Sigma.
Suzanne is an active member of the Nashville legal community. She currently serves as President of the Middle Tennessee Chapter of Legal Administrators (MTALA) having served as Vice President in 2018-2019. In these roles, she is involved in the strategic planning of the chapter and its ongoing educational requirements. She also coordinates efforts within the chapter to provide support for strategic initiatives within the Nashville Bar Association. In 2020, she will serve on the development committee for the Legal Aid Society of Middle Tennessee and the Cumberlands “Breakfast of Champions” fundraising event.
She is also involved in the larger Nashville community serving as Reservations Committee chair for the Eve of Janus event which benefits the Tri Delta Pediatric Hematology Oncology Clinic at Monroe Carrell Jr. Children’s Hospital at Vanderbilt. She participates in fundraising events for St. Jude Children’s Hospital, Nashville Safe Haven Family Shelter, and the Tennessee Baptist Children’s Home. Suzanne is a member of the Downtown Nashville Kiwanis Club.
Robyn Henry, MBA
Director of Administration
JHill's Staffing Services a division of Marcum Search
Jennifer began recruiting in 2003 and has recruited for top tier law firms and corporations throughout the United States. Jennifer has appeared on many major news outlets around the world including: KNX Radio, BBC News, ABC, NBC, FOX and E! News, and has been quoted in numerous online articles as well including The Ladders and Glassdoor. In addition, Jennifer has been featured speaker for various conferences, law firms and corporations around the United States. In 2010, Jennifer opened her own corporate/legal staffing company, JHill’s Staffing Services, Inc., which was sold to Marcum Search LLC in February of 2018.
Jennifer also hosts a weekly radio show on LA Talk Radio, called “Get Yourself the Job,” with over 30,000 listeners a month, where she interviews experts and authors from around the world on the subject of landing one’s dream job.
Jennifer has earned a B.A. in Psychology from the University of California Irvine, and currently is a part of the Dean’s Leadership Society with UCI. Jennifer is very passionate about contributing to her community and spends her spare time volunteering for organizations such as the Leukemia & Lymphoma Society, SOS Mentor, and BuildOn. She recently used a portion of her company’s proceeds to build her first school in Nepal in 2017 and built her second school in Senegal in November of 2019.
Michael D. Hill, CPA
Gould & Ratner LLP
Brain Health Advocate and Storyteller
Kevin Hines is an award-winning brain and mental health advocate, suicide prevention activist, entrepreneur, filmmaker, author, educator and speaker who reaches audiences all over the world with his story of unlikely survival and his strong will to live.
Hines will share his process for wellness, resilience and recovery.
You’ll come away with knowledge of how to build your own toolkit for maintaining your mental wellnes, as well as the wellness of your colleagues and loved ones.
Judy Hissong, CLM, PCC
Judy earned her Bachelor’s Degree in Accounting from Huntingdon College, and her Master’s Degree in Sports Management from the University of Richmond. In addition to her Professional Coaching Certification, she is a licensed provider for the suite of emotional intelligence tools provided by Personal Strengths Publishing, and also for the Living Your Vision process. She is a Certified Legal Manager. She resides in San Diego, CA.
Judy Hissong was a professional athlete and has been an ACE Certified Personal Trainer since 1993. She has designed personal training programs for professional athletes and for business professionals. She writes articles on the importance of health and exercise to maintain productive workload and provide work/life balance. She has been a presenter at many international conferences on the topic of work/life balance and stress management in the workplace. She is an Accredited Life Coach working with individuals who know they can achieve more (personally, professionally, or both) and want to overcome their obstacles to success. She works with teams (athletic and corporate) who want to break through their current performance ceiling to achieve the next level.
With over 15 years in leadership roles inside professional service organizations, Judy provides a wealth of knowledge and expertise in leadership, emotional intelligence, and successful business planning. She is a sought-after speaker and facilitator on topics of emotional intelligence, strategic and long-range planning, leadership development and accountability, and job coaching. She writes articles on the importance of leadership and strategic planning in the success of business and has been an instructor for the University of California San Diego in their Certificated Program for Paralegals.
This unique combination of business and wellness led Judy to create Nesso Strategies. Her mantra, World Domination for Good, is evident in every aspect of her teaching. Her energy is contagious, and her message is powerful and simple. She partners with organizations to develop profit-oriented strategies based on her business acumen and her team-oriented approach. She is here to guide individuals toward balance in their workdays, and their personal lives. Now that makes sense and cents.
Director of Operations
Rogoway Law Group
Tiffany joined the legal industry in 2012 at a multinational law firm with offices in the U.S. and Asia. She was the Director of Operations overseeing the firm’s operations and human resources while the firm experienced exponential growth. She also played a key role in the expansion of the firm’s client base across the U.S., Asia and Europe.
In her current role as Director of Operations at Rogoway Law Group, Tiffany oversees the firm’s human resources, finance, administrative operations, and marketing functionality. Other than her general responsibility to direct firm administrative operations, Tiffany also plans for the changing needs of the firm, develops and implements key processes to aid firm operations, contributes to cost-effective management throughout the organization, and works closely with the Managing Attorney as a strategic partner on overall business planning and practice management.
Prior to working in the legal industry, Tiffany spent over six years working with children and families with developmental disabilities. She remains a strong advocate to give voice to the voiceless and to empower those without power, and she can be spotted at various community events as a volunteer.
Brandi M. Hobbs, MPS, ALP
Chief Strategy Officer
Bell • Davis • Pitt
Erik Hodgetts, AIA, LEED AP
IA Interior Architects
Terry M. Isner
Chief Executive Officer/Owner
Amber James, SPHR, SHRM-SCP
Human Resources Manager
DLA Piper LLP
Amber Thompson James, SPHR, SHRM-SCP, is a human resources professional who has spent her career in BigLaw. She is a longtime member of the Dallas Chapter and has served as its HR Section Chair. She specializes in employee relations, creative problem solving, building strong teams, and helping legal professionals realize their full potential. Amber is currently a Human Resources Manager with DLA Piper LLP (US), supporting the offices in Austin, Dallas, Houston and Mexico City.
Chief Executive Officer/President
Michael E. Keatts
Regional Office Administrator
Bowman and Brooke LLP
Colleen McMahon Kendzior, MHRM
Colleen McMahon Kendzior has over a decade of experience in Organizational Change Management. Her career has been largely focused on providing a holistic approach to managing change related to ERP, finance systems, and software implementations by maintaining focus on the impacted users throughout the organization. Engaging a multi-disciplined approach including communication, leadership engagement, training strategies, analysis of change impacts, risk and resistance mitigation plans, and user readiness across the organization; she actively encourages and supports engagement at all levels of the organization in order to drive a more efficient, productive, and successful change adoption. When she's not managing change at work, she's constantly managing changes at home thanks to her daughter, Lulu. #ChangeisEverywhere
Tasneem Khokha, Esq.
Kenneth F. Koehn, CPA,
Chief Financial Officer
Gould & Ratner LLP
Executive Director, Americas
Nicole oversees the Firm's US operations and works closely with the US Managing Partner and the other partners in the US in supporting the development and implementation of the Firm's strategy in the Americas. She also works closely with Firm's Chief People Officer and Executive Team to ensure that the US business is supported and operating in line with the Firm's values, procedures and best practices. Nicole has over 17 years of law firm experience specializing in high-level legal and staff recruitment, strategic firm growth and development, and human resources.
Brianna Leung, MBA
Brianna Leung draws from nearly two decades of experience working with and for professional services firms to help business leaders reach new levels of success leveraging marketing and business development strategy. An engaging presenter, facilitator, coach, and trainer, Brianna’s strength is in helping professionals solve their business challenges by gaining a better understanding of the human factor. Prior to joining GrowthPlay, Brianna was Director of Strategic Marketing and Consulting Services at a legal technology training firm. Brie is also the recipient of ILTA’s Consultant of the Year award and a two-time finalist for ILTA’s Thought Leader of the Year award.
Leadership Trainer + Coach
Regional Office Operations Manager
Fredrikson & Byron P.A.
IA Interior Architects
Russell Manthy is a principal in IA’s New York City office. His 30 years of project management, commitment to client service, and focus on client relationships span a significant range of project types and industries, including legal services, technology, manufacturing, educational, financial, and not-for-profit institutions and organizations.
Russell has a bachelor of architecture from the University of Illinois at Urbana-Champaign. He has worked with many well established clients on large scale projects, including Jenner & Block, Baker & McKenzie, Bank of America, Manatt Phelps & Phillips, and Salesforce.
Robert Mattern, MBA
Rob Mattern is President and Founder of Mattern, LLC. Mattern is the leader in unbiased legal support services analysis and cost recovery experts. Rob publishes widely including recently in American Lawyer, Wall Street Journal, Legaltech News and Legal Management magazine, is an editorial board member of Law Journal Newsletter’s Accounting & Financial Planning for Law Firms, and is a frequent speaker at key industry events across the country including the COO CFO Forum, PwC Law Firm Services Global Forum in New York City, and ARMA International.
Chief Operating Officer
Griesing Law, LLC
Mark Medice, Esq., MBA
Mark Medice is a Principal at LawVision and leads the Financial Performance and Data Science Practice. He has over 20 years of leadership experience providing and applying data solutions to the most pressing challenges facing law firm leaders. Mark spent over 10 years at Thomson Reuters where he launched and led the Peer Monitor program. During that time, he created the Peer Monitor Index (PMI) which is widely used throughout the legal industry. Immediately prior to LawVision, Mark led new initiatives around analytics and metrics at Intapp.
Law firm leaders rely on Mark’s unparalleled experience in financial competitive intelligence and benchmarking, predictive analytics, industry performance, rates, pricing trends and strategy, profitability, and other critical issues facing firms today.
Michael Moore, JD, Esq.
Moore's Law LLC
Manar S. Morales
President and Chief Executive Officer
Diversity & Flexibility Alliance
Manar Sweillam Morales is a national thought leader on women’s leadership, diversity, and workplace flexibility. She serves as President and CEO of the Diversity & Flexibility Alliance – a think tank dedicated to helping organizations create inclusive cultures that advance diversity and flexibility to attract and retain top talent. Manar is a frequent speaker on workplace flexibility, diversity and inclusion, women’s leadership, and individual strategies for success.
Manar began her career as an employment litigator representing clients in all aspects of labor relations and employment law. She has litigated in federal court, before federal administrative agencies, and in arbitration. In addition, Manar served as an adjunct faculty member of Georgetown University where she taught classes in Labor and Employment law and Entrepreneurship.
Manar serves on a number of Boards and Commissions; she is a Washington Advisory Council member for Commonsense Media, a member of the President’s Council of Cornell Women, liaison to the ABA Commission on Women in the Profession, and a Trustee of the Board of St. Patrick’s Episcopal Day School.
Vaveca L. Moss, DDI
Director of Employee Relations & Talent Acquisition
Shook, Hardy & Bacon
In 1989, when asked by Crusade against Drugs & Decease to simply deliver a message on “How to Remain Popular Without Succumbing to Peer Pressure” to an audience of nearly 300, Vaveca never imagined that simply saying “yes” would incite her vigorously speaking throughout the United States and Internationally over the next 29 years.
Vaveca is a highly motivated, high-spirited, out-of-the-box thinker, who constantly looks for opportunities to introduce new ideas. Currently, she serves as the Director of Employee Relations and Talent Acquisition at Shook Hardy and Bacon, L.L.P., with over 20 solid years of Human Resources Management experience. In this role, she is responsible for fostering a positive and proactive employee relations climate and serving as a point of contact on Employee Relation issues. She judiciously implements and monitors policies and procedures to ensure fair and consistent treatment of all employees, thus creating a well-structured, positive work environment. She strategically coaches for success and improvement, mediates conflict resolution, and notably uses creativity to attract and retain employees.
Over the past 20 years, she has provided unparalleled guidance to all levels within organizations. Vaveca’s fervent commitment to People reaches far beyond her professional career. She has been the keynote presenter for many renowned, national organizations, churches and community outreach organizations. She has presented on various topics including: Finding Your Joy in the Workplace, Strategic Productivity, Team Building, Conflict Resolution, Dress for Success, Building Bridges and Breaking Down Walls and Recruiting & Retaining Employees in the 20th Century.
She was a 2009 nominee for Women of the Year through the Leukemia Lymphoma Foundation, received she also has an emphatic passion for youth and the disadvantaged. Thus, she has served on various boards and committees which focus on initiatives relating to both. Some of which include: V. Lindsay School Board, Jackson County CASA Board, Habitat for Humanity, Touch KC, Marjorie Durwood Speakers Series, Leukemia & Lymphoma Society, Board Chair of Youth Opportunities Unlimited, Youth Friends and Junior Achievement. Vaveca realizes that in order to be a successful leader we must be willing to constantly challenge the norm.
Jeffrey S. Nicolet, Esq.
Wagner, Falconer & Judd, Ltd.
Frederick B. O’Malley
Chief Operating Officer
Shutts & Bowen LLP
Frederick O’Malley is Shutts & Bowen’s Chief Operating Officer and is responsible for all of its financial and administrative functions.
Joining Shutts in 2007, Fred’s overall management responsibilities include providing leadership and direction to the firm’s office administrators and department managers in accounting, finance, technology, human resources, benefits, marketing, recruiting, and office services. He is also responsible for recruiting, screening and validating all lateral partner candidates. Fred is an ex-officio member of the firm’s Executive Committee as well as an active member of other management and administrative committees.
Fred has more than 25 years of executive legal management experience, previously serving as Chief Operating Officer, Executive Director, Chief Financial Officer and combinations of those roles with medium to large sized law firms in the Washington DC/Baltimore area prior to relocating to South Florida. This experience provided him with knowledge in law firm administration, finance, human resources, marketing, records, conflict, mergers and acquisitions, relocations, practice areas, and technology.
Under Fred’s direction, the Firm has grown from 180 attorneys in 2007 to the current attorney headcount of more than 300. Furthermore, the firm is now ranked among the top 200 largest law firms in the United States, according to the Am Law 200 List.
Fred is a “distinguished” member of the Association of Legal Administrators (“ALA”) and has held various leadership positions within the organization. He is also a member of the Large Firm Administrators (“LFA”) Section of ALA where he serves as Chair of the Steering Committee. Fred was recipient of the South Florida Business & Wealth’s Apogee Award in 2018 being recognized as the top COO in Miami-Dade.
Tom Obermaier, Esq.
Chief Executive Officer
Rippe & Kingston
DeAnna Ouderkirk, CLM,
Director of Administration
Kathleen Pearson, SPHR
Chief Human Resources Officer
Pillsbury Winthrop Shaw Pittman LLP
As Chief Human Resources Officer for the global law firm Pillsbury Winthrop Shaw Pittman, Kathleen Pearson is responsible for developing and executing human resource strategy in support of the overall strategic direction of the firm. Ms. Pearson provides strategic leadership specifically in the areas of employee relations, talent management, benefit administration, change management, organizational and performance management, training and development, and compensation. In addition to overseeing all HR-related functions for the firm, she is a member of Pillsbury’s executive committee, the firm’s leadership body that establishes business and operational priorities, shapes firm direction and sets policies in conjunction with the management Board. Ms. Pearson holds an Master’s degree in Law Firm Management and Strategy.
Vice President of Custom Solutions
Stephen is a software professional with 20+ years of experience in a range of industries from network security to telecommunications to fintech. He has worked at small software startups as well as large multinational public companies, but for the last six-and-a-half years he has called LawPay home. There, he has been instrumental in both helping to design the payments products they provide as well as building the engineering teams that create and maintain those products. Through his career he's learned that what he enjoys most is helping others leverage technology to achieve their goals. Currently, he is building a new team of technical consultants within LawPay with the goal of helping their customers build payments into their existing workflows as efficiently as possible.
Douglas R. Richmond, Esq.
Managing Director, Professional Services Group
Doug Richmond is Managing Director of Aon’s Professional Services Group. Aon’s Professional Services Group is the world’s leading broker of insurance for law firms. Doug consults with Aon’s 275 law firm clients on professional responsibility and liability issues, and additionally leads Aon’s loss prevention efforts for all professions.
Before joining Aon, Doug was a partner with Armstrong Teasdale LLP in Kansas City, Missouri (1989–2004), where he had a national trial and appellate practice. In his time at Armstrong Teasdale, he tried over 40 major jury cases as “first chair” and was often engaged to handle appeals of cases tried by other lawyers. In 1998, he was named the nation’s top defense lawyer in an insurance industry poll as reported in the publications Inside Litigation and Of Counsel. He was a member of the ABA’s Standing Committee on Ethics & Professional Responsibility (2016–19). He is also a member of the American Bar Foundation, American Law Institute (ALI), American Board of Trial Advocates (ABOTA), International Association of Defense Counsel (IADC), and Federation of Defense and Corporate Counsel (FDCC). In the ALI, he served as an Adviser for the Restatement of the Law of Liability Insurance and is currently an Adviser for the Principles of the Law, Compliance, Enforcement, and Risk Management for Corporations, Nonprofits, and Other Organizations. Doug has also been selected to The Best Lawyers in America in the areas of legal malpractice, personal injury litigation, and railroad law. In 2003, the Euromoney Legal Media Group named him as one of the nation’s top insurance and reinsurance lawyers.
Doug is the lead author of the book Professional Responsibility in Litigation (2d ed. 2016), and the co-author of an insurance law treatise, Understanding Insurance Law (6th ed. 2018) and an insurance law casebook, Cases and Materials on Insurance Law (8th ed. 2018). He is also a named editor of the New Appleman Insurance Law Practice Guide. He has published more than 60 articles in university law reviews, and many more articles in other scholarly and professional journals. Doug teaches Legal Ethics at the Northwestern University School of Law, and Insurance Law and a seminar on Liability Insurance Law at the University of Florida College of Law. He previously taught Trial Advocacy and Insurance Law at the University of Kansas School of Law, and Insurance Law and a seminar on Damages at the University of Missouri School of Law. Doug is also a regular NITA faculty member, teaching both deposition and trial skills.
Doug earned his J.D. at the University of Kansas, an M. Ed. from the University of Nebraska, and his B.S. from Fort Hays State University.
Dr. Rick Rigsby
President and CEO
Rick Rigsby Communications
Dr. Catherine Sanderson
Manwell Family Professor of
Life Sciences (Psychology)
Catherine’s talk “The Science of Happiness” presents both surprising and not-so-surprising information on the science behind happiness. What role do money, marriage, friends, children, weather, age, and religion play in making us feel happier? Is happiness stable over time? How can happiness be increased?
Dr. Sanderson will describe cutting-edge research from the field of positive psychology on the factors that do (and do not) predict happiness and provide participants with practical (and relatively easy!) ways to increase their own psychological well-being.
Mark Santiago, CMC, CPA
Mark has consulted to law firms in the United States for more than 30 years. He began his consulting career at Price Waterhouse & Co where he served many of the largest law firms in New York City. During his years at Price Waterhouse he consulted on numerous accounting system implementations and performance improvement projects. While at Price Waterhouse he originated the Legal Tech Conference.
Mark left Price Waterhouse to begin the Professional Services Practice for Sibson & Co, an executive compensation firm. While at Sibson, he developed a unique 360-degree performance evaluation and partner performance management system that has been implemented at numerous Am Law firms.
Mark lead the Law Firm Consulting practice at Deloitte & Touche for nine years. While there he led strategy, merger & acquisition, performance improvement and partner compensation projects. Mark also led the first law firm administrative outsourcing projects in the United States.
Kathryn N. Scourby, CBCP
David Shar, MPS – I/O
Human Capital Consultant
Chris Sims, CPA
Director of Finance
Pirkey Barber PLLC
Michael Stephens, PHR, SHRM-CP
Director of Human Resources & Diversity
Pirkey Barber PLLC
Michael Stephens is the Director of HR & Diversity at Alston & Bird, an international law firm with more than 1700 lawyers and employees in twelve offices. Alston & Bird has been recognized by Fortune Magazine on their annual list of “100 Best Companies To Work for in America” for the past 20 years. In his role, Michael manages all aspects of HR, including supporting the firm’s award-winning culture that prioritizes trust, service, and inclusion. Michael is also the 2019-2020 Chair for ALA’s Diversity & Inclusion Committee.
He holds a B.S in Social Science from Florida State University and has pursued HR training through the Stern School of Business at NYU and the School of Industrial and Labor Relations at Cornell University. Michael is very active in community, including serving as a mentor for both Big Brothers Big Sisters of Metro Atlanta, Year Up Greater Atlanta, and POSSE.
In his free time, Michael enjoys international travel, running, and Florida State sports.
Chandra Storrusten, MBA
Chief Executive Officer and Chief Value Creation Officer
Doug Striker, MBA
Chief Executive Officer
Savvy Training & Consulting
Alycia Sutor, MBA
Alycia Sutor leads the Professional Services team and has more than twenty years’ experience helping lawyers and executives accelerate sales performance and revenue growth. She is particularly passionate about helping individuals create greater impact in how they lead, work, and sell by unlocking strengths and research-based insights to power individual, team and organizational growth. Prior to her current role, Alycia oversaw the business development and marketing functions at Goldberg Kohn and McDermott Will & Emery. She has also been the International President of LMA and served on the Advisory Board of LSSO.
Blind Professional Skier and
Three-Time Paralympic Medalistt
In Danelle Umstead’s session "Living the Impossible", she shares her remarkable story of losing her vision, losing her mother, and discovering her life’s passion. Through skiing, she found healing, her husband, and lifetime of high-speed adventure.
During her presentation, Umstead touches on overcoming adversity, teamwork, communication and elite performance, delivered with powerful storytelling.
Senior Advisor, Chief Operating Officer emeritus
Waller Lansden Dortch & Davis, LLP
Walker joined Nashville-based Waller Lansden Dortch & Davis, LLP, in 1977 and has helped grow Waller from 16 attorneys to more than 240 with 5 offices in 3 states. She has opened and closed locations; upgraded accounting systems numerous times; handled endless HR issues; negotiated leases for and built out almost 200,000 square feet of office space in various locations; been involved in every aspect of the firm’s technology for years; worked with the Board and been involved in every aspect of Waller’s Board operations for almost 40 years; worked with compensation systems at all levels; partnered with nine managing partners to keep Waller vibrant helping develop and implement strategic plans.
Currently, she is CEO of Tennessee Private Trust Services, a wholly-owned subsidiary of Waller, and is developing an additional subsidiary, Legal Solutions and Innovations, to be co-owned with Waller. Walker understands the value of servant leadership.
Walker is a Past President of the Association of Legal Administrators (ALA) completing a three-year term on its Executive Committee of its Board of Directors and a six-year term on the ALA Board. Walker assumed the ALA President role in May, 2015. She joined ALA’s Professional Development Advisory Committee in May, 2018, and is currently serving as its Vice Chair. She also belongs to ALA’s Large Firm Administrators Caucus, has served as a member of the Large Firm Administrators Steering and Education Committees, served as a Trustee of The Foundation of the Association of Legal Administrators, and was a member of the International Relations Committee of ALA. She is a Founding Member of the Middle Tennessee Association of Legal Administrators, which was chartered in 1980.
Inducted as a Fellow of the College of Law Practice Management in 2014, Walker was selected in 2017 to join the College Board of Trustees and currently serves on the Executive Committee and as the College Treasurer. She is co-chairing the 2019 Futures Conference, which will be held in the fall of 2019. Walker also served on the LogicForce Advisory Board and co-founded the Juris Users Group. Walker was appointed to the Board of Global Legal Blockchain Consortium in July, 2018. She is also a member of the Waller team that established TokenizeTN, a nonprofit trade organization created with a vision to realize the full potential of emerging technologies to drive a new era in Tennessee. Walker represents Waller as a member of Standards Advancement for the Legal Industry (SALI) organization. She graduated with a degree in Legal Secretarial Administration from Nashville Community College. She is a Southern Gospel music piano player, singer and songwriter heading up a quartet that performs regularly, which she has been doing since high school.
Alex West, MBA
Senior Vice President
As Senior Vice President, Alex guides client interaction and strategic direction for the Advising group at Feit Consulting. With an extensive corporate background in management and marketing at Fortune 500 companies such as Sara Lee, Hasbro, and P&G, Alex oversees all Feit client engagements. Using Feit Consulting's analytics and deep knowledge base in the legal information market, Alex optimizes customer experiences, providing strategies tailored to each Firm's individual needs.
Thomas C. Whittaker, CPA, MBA
Pricewaterhouse Coopers LLP
Anna Cates Williams
Walker Lambe, PLLC
Anna has a diverse work history in law firm marketing and operations. She began practicing law with a healthcare start-up in Nashville, TN, where she worked within the legal procurement team, negotiating alternative billing strategies as the client. She later moved into business development and management with a leading legal staffing and recruiting organization, where she partnered with large firm marketing and practice development teams delivering e-discovery and managed services solutions. Today, she is the Executive Director of a boutique Estate Planning firm in Durham, NC, where she drives marketing, operations, and financial initiatives for the firm.
George J. Wolf, Jr.
Managing Director, Law Firm Advisory Team
George joined Aon in 2018 from Wolf Advisory Partners, LLC, which counseled law firms on governance, succession planning, and growth strategy. For 24 years prior, he was the Managing Director of Herrick, Feinstein LLP, a mid-sized, full service firm based in New York, responsible for financial administrative,
and strategic planning, essentially filling the roles of both COO and CFO. Prior to joining Herrick, George was a Director and Shareholder of Hildebrandt International, where he advised clients on economic and management issues including growth/M&A, dissolutions, crisis management, restructuring, and governance. Since 2002, he has served as a Director of Metropolitan Commercial Bank, which began publicly trading in 2017.
George holds a Bachelor of Science degree in Accounting from Villanova University and has served in many leadership positions with the Association of Legal Administrators. George is chair of The Greg Wolf Fund, founded in memory of his son Greg, which supports research of blood cancers and provides aid to families faced with financial hardships while fighting the disease.
Director of Consulting – Legal
Chris Zegers is the Director of Consulting – Legal and is responsible for providing Ivionics’ law firm and corporate legal department clients with legal operations management consulting. Chris capitalizes on proven process management principles with teams of legal tech, development, infrastructure, cloud, and security experts. These efforts help legal teams exceed client expectations, while generating consistent, high-quality products and services. Before arriving at IVIONICS, Chris spent over 20 years guiding law firm leaders through ever-evolving innovations required to ensure exceptional client service and process efficiency. He’s managed teams upwards of 30, budgets upwards of $10 million and was recently Chief Information Officer of a prominent national firm of 300 attorneys.
Chris earned his master's degree from the University of Michigan School of Information and is Vice President of the Board of Directors of Jersey Cares. Chris is both an author and orator who frequently presents on such topics as legal processes, risk management, and cyber security.
Mary E. Zove, CLM
Director of Administration