“Find out more about XYZ Law Firm, the leaders in gleaning benefits for mesothelioma. Call now — or check our website — and get our booklet, You CAN Get Restitution for Mesothelioma!”
You (and your firm’s leaders) may think that giveaways like this booklet, or the Keep Your Estate handout in other ads, aren’t really effective. Or maybe the attitude is that they’re “too commercial” and thus diminish your firm’s aura of respectability. But before you all dismiss the benefit of any giveaway, wouldn’t it be wise to understand the many options available — and explore their effectiveness?
UNDERSTANDING LOYALTY
Study after study shows that free giveaways can generate amazing loyalty, of which there are two kinds, according to a study from ReSci. Customer loyalty is brought about when prices are lower or there are great money-saving discounts. That’s usually more critical for retailers.
Brand loyalty is when customers fall in love with your particular product or service, like legal savvy. Said customers will always come back to you, even if you’re a bit pricier than others in the same arena.
“FREE” BUILDS “LOYALTY”
To build brand loyalty, providing free “get to know us” and “stay with us” giveaways on a regular basis is a great tool. And it’s often far more cost-effective than broadcast ads. As some marketing researchers wrote, “People perceive the value of the free products as higher.”
Many other studies confirm this. Among key stats from the Quality Logo Products Blog:
- 83% are more likely to do business with the company in the future
- 9 in 10 people can recall the name and logo on the giveaway
- 7 in 10 brands consider promotional products effective in achieving marketing goals
Yet that same article offers a disturbing insight, too. The top 10 industries using these giveaways include health care, tech and financial services — but not law firms.