The Role of Tech in Client Communications

By Jay Kozie
April 2021
 

In the last year, many legal organizations have done a good job of focusing on their internal technological needs. But fewer have fully explored how technology can enhance their client relationships.

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About the Author

Jay Kozie

Jay Kozie

Executive Vice President
Keno Kozie Associates

Jay Kozie is the Executive Vice President at Keno Kozie Associates. He oversees client relations and strategic IT planning, including selecting practice-specific applications such as document management, docketing and practice management tools. He advises clients on system infrastructure, data security and cloud-based solutions, including backup, disaster recovery and storage. He also serves on the Keno Kozie Board of Directors.