However, there aren’t many programs to address the lack of diversity of legal managers in those same firms. Consider that as of January 2022, ALA reports that 82.2% of members identify as white. That barely places administrators further along than attorneys. However, the lack of client demand, limited internal recruitment, and retention plans and programming — and so few surveys focusing on diversity at the business professional ranks — continue to be roadblocks to becoming an administrator for diverse candidates.
Diversity, equity and inclusion (DEI) are more than just buzzwords. Equity requires workplace leaders to recognize and acknowledge that systemic barriers deny or delay entry and advancement in the workplace for certain groups. After acknowledging that fact, organizations must actively practice inclusion by creating pathways, policies and processes that value and respect individuals that show up and contribute as their authentic self. Creating these pathways will help attract more diverse candidates to the business of law, thus fostering more diversity.
CREATING A PATH
The Houston Chapter of ALA is working to change this issue by implementing a new diversity pathway internship program for undergraduate students. The chapter has collaborated with Houston law firms to either host an intern for eight weeks or host a lunch and learn meeting. During the internship program, students will work with different departments and have opportunities to network with law firm leaders. Upon completion of the program, each intern will leave with an updated resume, LinkedIn profile, professional headshot and a better understanding of how to have a successful career in the business of law upon completion of their undergraduate studies.
Obtaining a college degree is one way to enter the business of law. While most universities do not offer degrees specifically in law firm management and operations, they do offer degree programs that will provide students with transferable skills needed to be successful in some of the departments listed above. However, there are several reasons — including systemic and economic barriers — why there is a much lower rate of minority students that have a bachelor’s degree. So even though there is merit and a need to foster an academic focus on law administration, it should not be the only path available to diverse individuals.
Using my anecdote of asking other legal managers how they got into the field, DEI efforts should take advantage of how many positions in a law firm are more heavily trained in-house and law firms’ ability to promote within. The availability of entry-level roles such as administrative/executive assistant, office services, facilities and various department assistant or coordinator positions do not always have a degree requirement. These positions as well as the steadily evolving role of the legal secretary are usually for candidates who are looking to gain more experience in a law firm. Successful candidates are generally responsible for administrative tasks such as drafting and proofreading documents, legal research, time entry, invoices, preparing binders, etc. These entry-level positions are great opportunities for diverse candidates to get their foot in the door and learn more about the industry, and they should be a primary focus for attracting diverse candidates. It gives them an easier way to work their way up into legal management.
Business professionals play critical roles in the success of law firms. In top-performing firms, employees are keenly aware of their role and how they contribute to the strategic goals of the organization. It’s time that diversity, equity and inclusion also become critical to the overall strategy and mission in law firms. Having diversity without equity and inclusion is simply just a numbers game. Attracting and hiring diverse candidates is step one of many. Establishing inclusive environments where all employees feel safe to contribute, engage and collaborate as their authentic selves is key. Once you have these cultures in place, your employees will become some of your best recruiters by sharing their positive experiences with others.
