March 2020
VOLUME 39, ISSUE 3
Table of Contents
Features
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                            Legal Industry/Business ManagementSmooth OperatorsFrom cutting-edge software solutions to new routines, law firms are finding ways to advance performance.
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                            Human Resources ManagementOffice Dating: Passions and PoliciesClear guidelines can keep law firm romances from sparking lawsuits.
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                            Legal Industry/Business ManagementHow to Attract a Loyal Client BaseLoyalty isn’t a given with clients, but these simple strategies can go a long way to keep them happy.
Columns
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                        Big Ideas: ALA President’s LetterI’m Attending! #ALAConf20Here's a top 10 list of reasons why you should attend Annual Conference.
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                        BP Perspective: Insights from a Business PartnerClient Feedback: Using Past Experiences to Create Better FuturesSeeking out — and proactively responding to — client feedback offers numerous benefits.
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                        Innovations: Fresh Thoughts For ManagingThe Efficiency of the Attorney Experience in Your Firm’s Back OfficeStandardizing and streamlining back-office equipment and workflows reduces the stress on many of the firm's fronts.
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                        Test Drive: Gadget Reviews with Bill and PhilWireless Earbud MadnessWe haven’t tried every wireless earbud on the market, between the two of us, we’ve tried out quite a few. Here are some of our favorites.
Departments
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                            Tips and Trends: Industry Advice and Developments15 Ways to Experience Salt Lake CityTake some time to see the sites while you're in town for Annual Conference.
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                            Industry News: Legal Management UpdatesLong-Term Care Planning for Your Firm: Finding the Right FitEmployers may face challenges when introducing LTCI, but here's how to best overcome them.
ALA Now
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                            ALA Faces: Member and Chapter NewsAnniversaries, Awards and Appointments March 2020
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                            At ALA: News About ALAWhat's Happening at Headquarters March 2020