January 2016 January Table of Contents

Features

Operations Management
Workplace Violence: Every Law Firm’s Risk
By Jack M. Vaughan and John Lane
How to recognize the warning signs

Communications and Organizational Management 
Keeping In Touch
By Erin Brereton
Staying connected to former employees can be a business boost

Human Resources Management
Taking Out the Toxic
By Kylie Ora Lobell
Ways to tame bad employee behavior 

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Columns

Big Ideas: ALA Executive Director's Letter
Connected Through Community

Innovations: Fresh Thoughts for Managing
The Fabulous, Fashionable, Focused Fractional CIO

Test Drive: Gadget Reviews with Bill and Phil
Surface Pro 4 vs Surface Book

Departments

Industry News: Legal Management Updates
Facts and Stats
Brazil: The Country of 100 Million Lawsuits

Tips and Trends: Industry Advice and Developments
5 Tech Predictions for 2016

High Tech
New Products for Law Firms

ALA Now

ALA Faces: Member and Chapter News
Anniversaries, Awards and Appointments

At ALA: Association News and Events
What’s Happening at Headquarters

Get Certified: Your Guide to the CLM Program
To CLM or Not to CLM — That Was My Question