July/August 2017 Table of Contents

Features

Communications and Organizational Management
Curbing Conflict
By Kylie Ora Lobell
Conflict is inevitable in any office. Here's how you can effectively manage it. 


Legal Industry/Business Management
Avoiding Chaos in Crisis
By Mary Kate Sheridan 
Sometimes, succession happens whether your firm is ready or not. We've got advice for handling the sudden exit of a managing partner. 


Human Resources Management 
The Prescription for the Best Practice Group Manager
By Erin Brereton 
The attributes some firms are looking for may not be what you expect. (Hint: It isn't who has the most business.)

Columns

Big Ideas: ALA Executive Director's Letter
The Best Laid Plans

BP Perspective: Insights From a Business Partner 
Succession Planning: The People Side of Change

Insure Your Success: Practical Tips You Need
7 Tips to Getting What You Deserve from Your Health Insurance

Test Drive: Gadget Reviews with Bill and Phil
Surface Laptop: So Much to Love

Thinking Out Cloud: Translating Tech to Business
Heading to the Cloud? Embrace Compromise

Departments 

Facts and Stats
Legal Management Updates

Industry News: Legal Management Updates 
Top 7 Questions to Ask About a Long-Term Care Insurance Plan

Tips and Trends: Industry Advice and Developments 
Lawyers' Evaluations: Still Very Few KPIs Used

ALA Now

ALA Faces: Member and Chapter News
Anniversaries, Awards and Appointments

At ALA: News About ALA
What's Happening at Headquarters?