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I have read and understand the cancellation policy below.

Cancellation Policy
No refund for no-shows. ALA requires written notice of your cancellation, which can be emailed or faxed to Lisa J. Mikita, CMP, CAE, at 847.267.1329, or mailed to ALA Headquarters, Attn: Lisa J. Mikita, CMP, CAE. If your cancellation is received on or before August 26, 2013, you will receive a 50 percent refund. If received on or after August 27, 2013, no refund will be given.

If you have any questions while completing the registration materials or on ALA’s administrative policies or complaint resolution, please call 847.267.1252 or send us an email.

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