September 2019 Table of Contents

Features

Operations Management
Don't Take the Bait
By Mark Brewer 
It's critical for firms to take steps to reduce phishing attacks.

Continuing Education Course
Cyber Risk Management: The Vital Role of Legal Management Professionals
By James Harrison
This CE course will help legal managers understand their key role in helping manage the firm’s data breach risks and meeting compliance requirements.

Operations Management
Tech Trends That Could Change How Firms Operate
By Erin Brereton 

From document review to providing visual evidence, new tools are emerging to help firms work faster and more effectively.

Columns

Big Ideas: ALA President's Letter
Gettin' Techy With It

BP Perspective: Insights From a Business Partner 
A Primer on Using Trust Accounts

Test Drive: Gadget Reviews with Bill and Phil
Teaming Up with Microsoft Teams

Thinking Out Cloud: Translating Tech to Business
It's Time to Embrace Cloud Computing
Departments 

Tips and Trends: Industry Advice and Developments
Cybersecurity Compliance: 4 Questions You Need to Ask

 

ALA Now

ALA Faces: Member and Chapter News
Anniversaries, Awards and Appointments

At ALA: News About ALA
What's Happening at Headquarters?