July/August 2017 Table of Contents


Communications and Organizational Management
Curbing Conflict
By Kylie Ora Lobell
Conflict is inevitable in any office. Here's how you can effectively manage it. 

Legal Industry/Business Management
Avoiding Chaos in Crisis
By Mary Kate Sheridan 
Sometimes, succession happens whether your firm is ready or not. We've got advice for handling the sudden exit of a managing partner. 

Human Resources Management 
The Prescription for the Best Practice Group Manager
By Erin Brereton 
The attributes some firms are looking for may not be what you expect. (Hint: It isn't who has the most business.)


Big Ideas: ALA Executive Director's Letter
The Best Laid Plans

BP Perspective: Insights From a Business Partner 
Succession Planning: The People Side of Change

Insure Your Success: Practical Tips You Need
7 Tips to Getting What You Deserve from Your Health Insurance

Test Drive: Gadget Reviews with Bill and Phil
Surface Laptop: So Much to Love

Thinking Out Cloud: Translating Tech to Business
Heading to the Cloud? Embrace Compromise


Industry News: Legal Management Updates 
Top 7 Questions to Ask About a Long-Term Care Insurance Plan

Tips and Trends: Industry Advice and Developments 
Lawyers' Evaluations: Still Very Few KPIs Used

Facts and Stats
Legal Management Updates


ALA Faces: Member and Chapter News
Anniversaries, Awards and Appointments

At ALA: News About ALA
What's Happening at Headquarters?