September 2016 Table of Contents
Features
Communications and Organizational Management
Cultivating an Accountable Office
By Kylie Ora Lobell
Accountability breeds trust and productivity — here’s how to make it happen at your office
Legal Industry/Business Management
Keep Your Friends Close and Your Prospects Closer
By David H. Freeman
Techniques for staying connected to important targets
Legal Industry/Business Management
Mastering the Soft Sell
By Erin Brereton
An integrated approach can help grow your client list
Continuing Education Course
The Ever-Evolving World of Legal Ethics
By Steve Wingert, CLM
Read the course. Take the quiz. Earn 1 credit hour.
Columns
Big Ideas: ALA President's Letter
R-E-S-P-E-C-T
BP Perspective: Insights From a Business Partner
Enhance Your Benefits to Attract the Best of the Best
Insure Your Success: Practical Tips You Need
The Important Details You Can’t Overlook
Test Drive: Gadget Reviews with Bill and Phil
If Only It Packed Itself: Bluesmart Luggage
Departments
Industry News: Legal Management Updates
Facts and Stats
Stop Hiring the Best Applicants: Hire the Best Employees Instead
Tips and Trends: Industry Advice and Developments
Preventing Client Disputes with Technology
High Tech
New Products for Law Firms
ALA Now
ALA Faces: Member and Chapter News
Anniversaries, Awards and Appointments
At ALA: Association News and Events
What’s Happening at Headquarters