April 2017 Table of Contents

Features

Legal Industry/Business Management
Decoding the UPBMS
By Erin Brereton 
Roughly three years ago, ALA began developing a code set that could change the way the industry hires employees, evaluates efficiency and staffs back-office operations. Find out what effect it could have on the way your organization does business.

Legal Industry/Business Management
Get Your Game On
By David H. Freeman, JD 
Gamification is more than just a buzzword. When implemented correctly, it can help your firm achieve its strategic goals.

Communications and Organizational Management
Do You Know Your Biggest Workflow Issues?
By Erin Brereton 
Identifying and amending problems can mean the difference between your firm being profitable — or falling short of its goals. 

Columns

Big Ideas: ALA President's Letter
Getting the Most From Your Membership

BP Perspective: Insights From a Business Partner
The Online Presence Toolkit

Innovations: Fresh Thoughts for Managing 
Why Analytics Make Workflow Technology Mission-Critical in Today’s Law Firms

Insure Your Success: For the Emerging Workforce
Employee Benefits: Six Benefits Beyond the Astronomical Premiums

Test Drive: Gadget Reviews with Bill and Phil
SunnyCam — A Wearable Camera That’s Actually Wearable 

Departments

Facts and Stats
Legal Management Updates

Industry News: Legal Management Updates
How to Solve the Paper Records Workflow That’s Killing Your Firm

Tips and Trends: Industry Advice and Developments
How Artificial Intelligence Is Transforming Today’s Law Firms

ALA Now

ALA Faces: Member and Chapter News
Anniversaries, Awards and Appointments

At ALA: Association News and Events
What’s Happening at Headquarters?