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2020 Vision: The Future of Legal Services

This guide is designed to help law firm leaders assess the lay of the legal landscape, prepare for foreseeable change, and above all to position themselves so that they are ready to respond to the unseen challenges and opportunities ahead.

Edited by Laura Slater

Contents

Chapter 1: Seeing the future first – Analyzing strategic trends

Chapter 2: Beyond pricing – Legal services must learn to talk value

Chapter 3: Foretelling the future – The practice of law as it will be (Hint: Don’t be left out!)

Chapter 4: How can you stay ahead of your competition? Win more. Experience management is the answer

Chapter 5: The challenge of sharing leadership

Chapter 6: Legal project management – An opportunity for firms to gain a competitive advantage

Chapter 7: Legal revolution – The “future normal” and the changing nature of work

Chapter 8: Robot law

Chapter 9: Ten predictions regarding the future of larger law firms and large firm lawyers

Chapter 10: Looking for change in all the wrong places


Sale Price!

Member: $195.00   $175.00 
Non Member: $225.00   $195.00

Blockchain and the Legal Profession

An in-depth look at the impact Blockchain will affect the legal profession, both in terms of how processes will change in the future, and the legal issues that lawyers will have to become aware of in an increasingly digital era.


  • Publication date: June, 2018
  • Pages: 100

Member: $195.00 
Nonmember: $225.00

From Lawyer to Law Firm

Managing the business of practicing law should be as important to the lawyer as the practice of law itself. It is pivotal to the success or failure of a law practice. The lawyer who considers hanging his own shingle cannot appreciate all of the moving parts involved in managing a profitable law practice until he has actually done it. When you do venture out, on your own or in a partnership with others, you soon realize that there is much more to the business of practicing law than you ever expected. Everything about your law firm affects the most important asset that your law firm owns: the attorney/client relationship. In From Lawyer to Law Firm, we address the commercial aspects of practicing law that are unique to a law firm. During our combined 70+ years in the legal profession, we have both experienced situations which may seem unbelievable. No matter where you are in your legal career, authors Elizabeth Miller and Joryn Jenkins offer you guidance and insights based on those experiences that will help to ensure success for both you and your law firm.

Member: $99.95 
Nonmember: $131.39

Job Description Toolkit

ALA's Job Description Toolkit was designed to assist legal management professionals and their employer organizations in drafting job descriptions using the ALA Uniform Process Based Management System (UPBMS) taxonomy classification/codes.

It provides a step-by-step guide for writing job descriptions, including sample job descriptions organized by the following areas: Administrative, Finance, Human Resources, Intellectual Property, Legal Support Services, and Marketing and Technology.

Features of this resource include:

  • A guide on creating job descriptions that apply the UPBMS taxonomy
  • A list of resources and tools to use when writing job descriptions
  • A sample of job descriptions using the UPBMS

Member: No Cost

Nonmember: $ 399.00

Law is a Buyer’s Market: Building a Client-First Law Firm

Law firms are experiencing a wrenching period of upheaval. Economic crises, technology explosions, and a regulatory revolution have spawned a wave of innovative competitors. Newly empowered clients have adopted aggressive buying behaviors and begun dictating the terms of their relationships to law firms.

Faced with this unprecedented competitive landscape and an industry-wide drop in demand for their services, law firms need effective solutions to these existential challenges. And they need them now.

Jordan Furlong, one of the foremost analysts of the global legal market and a leading strategic forecaster of its future, explains how to create a law firm built to succeed in this new buyer’s market. He has designed a transformative client-first law firm that rethinks the business model, culture, client service, competitiveness, growth strategies, diversity, and leadership of legal enterprises.

When clients change their purchasing patterns, law firms need to change their approach. Law Is A Buyer’s Market will help you adapt to the new legal market and lead your firm into the future of law.

“This is an exceptionally clear book, brimming with practical help, and humorous into the bargain. Jordan’s assessment of the legal market should be read carefully by clients and lawyers everywhere.” -- Prof. Richard Susskind, author, Tomorrow’s Lawyers

“If you are a law firm partner or leader, you must read this book and suspend the natural but dangerous desire to believe it doesn’t apply to you – because it applies to everyone in our industry.” -- Susan Manch, Chief of People & Development, Norton Rose Fulbright US LLP

Hear an interview with Jordan Furlong, a featured expert in the ALA Summit Series Webcasts.

Member: $26.21
Nonmember: $34.95

Lawscape 2025: Defining the Law Firm of Tomorrow

Lawscape 2025: Defining the law firm of tomorrow is an exploration of the biggest innovations, strategies, and disruptors that are set to change the face of legal practice.

Member: $195.00
Nonmember: $225.00

Lean Six Sigma for Law Firms

There is no denying that the legal profession has been through an unprecedented period of change. Alternatives to the traditional - in terms of service providers, business models, workflow systems, delivery vehicles, pricing strategies, and so on - are becoming normalized. An excellent example of this is business process improvement. For a profession suffering from aggravated clients, shrinking revenues, competitive inertia, archaic business practices, and system waste, the continual implementation of process improvement strategies (Lean/Six Sigma/Project Management) will be the key to future success. It is easy to understand, is inexpensive to implement, lowers costs, improves quality, enhances communication, facilitates lawyer training, makes fixed fees profitable, and makes clients happy.

Lean Six Sigma for Law Firms is the first report of its kind to provide in-depth strategic and tactical guidance on the application of Lean and Six Sigma in law firms, the different approaches firms are taking, where to get started, and case studies highlighting what the results have been for those who have already implemented it. This report defines Lean and Six Sigma as they relate to the legal profession; highlights the interdependent relationships between Lean, Six Sigma and Project Management; and, demonstrates the different ways in which Lean and Six Sigma may be employed in law firms.

With contributions, case studies and insight from leading law firms, corporate counsel and a wide range of internationally renowned experts on legal process improvement and project management, it also covers topics including: the methodologies and toolkits of Lean and Six Sigma; deciding when and where to start an improvement program; applications, obstacles, benefits and lessons learned; building the business case - the drivers for employing process improvement; the use of process improvement to deliver greater value to clients; developing competitive advantages through Lean and Six Sigma; structuring a process improvement program; DMAIC - The framework for Lean Sigma in law firms; creating culture of continuous Improvement. This report provides you with the tools and best practices needed to reap the benefits and face the challenges of implementing Lean and Six Sigma strategies in your firm.

Hear an interview with Catherine Alman MacDonagh, JD, a featured expert in the ALA Summit Series Webcasts.

Member: $95.00
Nonmember: $95.00

Legal Project Management: Control Costs, Meet Schedules, Manage Risks, and Maintain Sanity

There are many ways that legal projects can fail: they are never delivered (or what is delivered is off the mark and unusable); they go over budget; or they take months or years longer than expected. When issues like these arise, trust between customer and supplier, or client and law practice, is irrevocably broken. Every successful project has one common thread: effective project management.

This updated edition of Legal Project Management looks at the concepts of legal project management and demonstrates how to dramatically increase the odds of a project’s success through simple techniques. Author Steven B. Levy offers a project management framework designed from the ground up for legal practices and attorneys.

Member $71.95
Nonmember $89.95

Managing Legal Change Initiatives

Successfully managing a change initiative is no simple feat, regardless of the size of the firm – distilling the process of change into a workforce takes careful planning and support. Change is stressful and difficult for people to process and accept, as we often cling to what we know. This is especially true of lawyers, who are notoriously averse to change.

However, the legal sector has begun to rapidly transform – and the firms that don’t change with it are going to struggle to stay relevant. In these turbulent times for firms, change initiatives must be properly managed to ensure the whole firm can successfully shift to the new norm and stick to it. Without the proper support and management, a firm runs the risks of alienating their workforce – who will not take well to sudden and imposed change.

Managing Legal Change Initiatives looks to illustrate the best methods of introducing and managing change in a sector that is known for being adverse to it. The book highlights the critical obstacles and pitfalls that law firms will face during transitional periods, and outlines some of the best methods of approaching organizational change; from building a change framework to follow, to encouraging a shift in partner behavior through the compensation strategy. This new book also explores why change is so difficult for individuals – with discussion of the neuroscience behind change, and the role of emotional intelligence in leaders to help garner a transformation. 

With the disruptions to legal services predicted to continue for some time, it will be those firms who adapt, put into place, and act upon a change management strategy that will be the ones capitalize on changes to come.

Member: $195.00
Non Member: $245.00

Mapping Innovation: A Playbook for Navigating a Disruptive Age

We're entering a new era of innovation. Learn the strategies of the world's most inventive startups, corporations and scientific institutions.

Today, managers are often told that they must "innovate or die," but are given little useful guidance on how to go about it. Sure, there are many books and articles that champion one approach or another, but till now there has been no effective guide to help executives find their way through the tangled jungle of competing ideas.

In this book you will find:

•A simple-to-use framework for identifying the optimal innovation strategy that is most likely lead to a successful outcome.

•Insights into how the world's top innovators implement their innovation strategies.

 •A step-by-step guide to creating your own innovation playbook to win markets and run circles around your competition!

The truth is that there is no one "true path" to innovation, no silver bullets and no shortcuts. There are, however, effective strategies that managers can pursue to dramatically increase their chances of success. Thoroughly researched, backed by original reporting and told through compelling stories of innovative organizations such as Google, IBM, Experian, Argonne National Laboratory and MD Anderson Cancer Center, Mapping Innovation will give managers what they have been looking for, a strategic playbook for navigating a disruptive age.

Hear an interview with Greg Satell, a featured expert in the ALA Summit Series Webcasts.

Member: $18.00
Nonmember: $30.00

Microsoft Excel for Legal Professionals (Indv. License)

Microsoft Excel for Legal Professionals is easy to read and full of numbered steps and screen illustrations. It starts with the basics and works it way up, focusing exclusively on topics relevant to legal professionals and skips those which are not. It includes instructions on creating fiduciary accounting, amortization schedules, real estate closing statements, disbursement schedules, medical bill summaries, graphical representations of data, mail merging using Excel as a list manager, and many useful formulas for use with dates, numbers, text, and logic. This Microsoft Excel Manual is written with you in mind!

A sample of this content can be seen by clicking HERE.

The purchase of the Individual Users License allows for use of a single copy of this professional manual.

Purchase Individual License now!
Members: $49.00
Nonmembers: $59.00


Site License Option!

The purchase of the Site License allows use and sharing of this professional manual across an entire firm.


Purchase Site License now!
Members: $99.00
Nonmembers: $109.00

Microsoft Outlook for Legal Professionals (Indv. License)

Microsoft Outlook for Legal Professionals is easy to read and covers email management, fixing default settings, and all of the little-known features that make email, calendar, and contact management easier. This Microsoft Outlook Manual is written with you in mind!

A sample of this content can be seen by clicking HERE.

The purchase of the Individual Users License allows for use of a single copy of this professional manual.

Purchase Individual License now!
Members: $49.00
Nonmembers: $59.00


Site License Option!

The purchase of the Site License allows use and sharing of this professional manual across an entire firm.


Purchase Site License now!
Members: $99.00
Nonmembers: $109.00

Microsoft Word for Legal Professionals (Indv. License)

Microsoft Word for Legal Professionals is easy to read and full of numbered steps and screen illustrations. It focuses exclusively on topics relevant to legal professionals and skips those which are not. It representations a 21-year compilation of how to tackle just about every Word issue encountered by Affinity Consulting Group in a legal environment, as well as legal word processing tips, tricks and little-know techniques. This Microsoft Word Manual is written with you in mind!

A sample of this content can be seen by clicking HERE.

The purchase of the Individual Users License allows for use of a single copy of this professional manual.

Purchase Individual License now!
Members: $49.00
Nonmembers: $59.00


Site License Option!

The purchase of the Site License allows use and sharing of this professional manual across an entire firm.


Purchase Site License now!
Members: $99.00
Nonmembers: $109.00

Microsoft Word for Mac for Legal Professionals (Indv. License)

Microsoft Word for Mac for Legal Professionals is easy to read and full of numbered steps and screen illustrations specific for Microsoft Word for Mac. It focuses exclusively on topics relevant to legal professionals and skips those which are not. It representations a 21-year compilation of how to tackle just about every Word issue encountered by Affinity Consulting Group in a legal environment, as well as legal word processing tips, tricks and little-know techniques. This Microsoft Word for Mac Manual is written with you in mind!

A sample of this content can be seen by clicking HERE.

The purchase of the Individual Users License allows for use of a single copy of this professional manual.

Purchase Individual License now!
Members: $49.00
Nonmembers: $59.00


Site License Option!

The purchase of the Site License allows use and sharing of this professional manual across an entire firm.


Purchase Site License now!
Members: $99.00
Nonmembers: $109.00

Past Compensation & Benefits Survey (2017)

As law firm staffing becomes even more competitive, legal professionals need current market intelligence to attract top talent. ALA's 2017 Compensation & Benefits Survey will include the most relevant benchmark data, including:

  • Associate Attorney and Summer Associate positions added
  • More staff positions, including specialists for eDiscovery, privacy and cybersecurity
  • Staffing ratios and office best practices
  • Firm size
  • Comparative salary and benefits nationally and locally with extensive local detail
  • Easy prior-year comparisons if you purchase the 2016 report
Member participant: $299
Member nonparticipant: $549

Nonmember participant: $399
Nonmember nonparticipant: $759

Past Large Firm Key Staff Compensation Survey (2017)

As law firm staffing becomes even more competitive, legal professionals need current market intelligence to attract top talent. ALA's 2017 Large Firm Key Staff Compensation Survey includes the most relevant benchmark data, including:

  • Detailed compensation data for the high-level positions crucial to large law firms 
  • Data broken down by level of education, certifications, tenure in position, employment agreements, compensation basis, bonus criteria, geographic region, and numerous breakdowns based on firm size.
  • Staffing ratios and office best practices
  • Firm size
  • Easy prior-year comparisons if you purchase the 2016 report
*  Includes 2017 Compensation & Benefits Survey.

Member participant: $499
Member nonparticipant: $699

Nonmember participant: $599
Nonmember nonparticipant: $899

Rise of the Legal COO

For law firms considering restructuring their business to meet the demands of a highly competitive market, hiring an experienced chief operations officer (COO) is sure to be a consideration.

Member: $195.00
Nonmember: $225.00

ROTOMA: The ROI of Social Media 'Top of Mind'

"A book that starches the fluff from social media and helps managers allocate capital and find the unicorn among unicorns...ROI." — Scott Galloway, Professor of Marketing, NYU Stern School of Business.

"This isn't just a practical way to think about the return on social media, it's also a spot-on accurate way to reframe your social efforts." Ann Handley, Chief Content Officer, MarketingProfs, WSJ Bestselling author of Everybody Writes: Your Go-To Guide to Creating Ridiculously Good Content

Every top salesman knows there’s nothing more important than being ‘top of mind’ with customers.

Every great manager knows there’s nothing more critical than getting a positive return on every investment made, whether it be in the form of time, bandwidth or dollars.

Then there’s social media. The biggest time- and money-waster in human history.

Unless it’s not.

The fact is, social media is the biggest disruption to ‘the way you do business’ since movable type. And if you’re not doing it, you’re dead and just don’t know it yet.

ROTOMA • The ROI of Social Media ‘Top of Mind’ is about all the above — and more.

• If you know you should be doing social media, but don’t know where to start, this book is for you.

• If you’re a manager who needs to fully understand, plan for, explain or embrace the ROI of social media, ROTOMA is for you.

•And if you just like books that serve up a gourmet buffet of actionable ideas you can actually use, it’s for you too.

"ROTOMA is brilliant! Being "top of mind" is the new imperative in our digitally cluttered world. Superbly written - equally insightful and entertaining. Valuable tips shared in the context of fascinating stories and case studies. Especially loved the "Personal Branding Power Hour." Highly Recommended!" — Sandra Long, author, LinkedIn For Personal Branding: The Ultimate Guide

Hear an interview with Spencer X. Smith, a featured expert in the ALA Summit Series Webcasts.

Member: $15.00
Nonmember: $20.95

Smart Collaboration

Not all collaboration is smart. Make sure you do it right.

Professional service firms face a serious challenge. Their clients increasingly need them to solve complex problems — everything from regulatory compliance to cybersecurity, the kinds of problems that only teams of multidisciplinary experts can tackle.

Yet most firms have carved up their highly specialized, professional experts into narrowly defined practice areas, and collaborating across these silos is often messy, risky, and expensive. Unless you know why you’re collaborating and how to do it effectively, it may not be smart at all. That’s especially true for partners who have built their reputations and client rosters independently, not by working with peers.

In Smart Collaboration, Heidi K. Gardner shows that firms earn higher margins, inspire greater client loyalty, attract and retain the best talent, and gain a competitive edge when specialists collaborate across functional boundaries. Gardner, a former McKinsey consultant and Harvard Business School professor now lecturing at Harvard Law School, has spent over a decade conducting in-depth studies of numerous global professional service firms. Her research with clients and the empirical results of her studies demonstrate clearly and convincingly that collaboration pays, for both professionals and their firms.

But Gardner also offers powerful prescriptions for how leaders can foster collaboration, move to higher-margin work, increase client satisfaction, improve lateral hiring, decrease enterprise risk, engage workers to contribute their utmost, break down silos, and boost their bottom line.

With case studies and real-world insights, Smart Collaboration delivers an authoritative case for the value of collaboration to today’s professionals, their firms, and their clients and shows you exactly how to achieve it.

Hear an interview with Heidi K. Gardner, a featured expert in the ALA Summit Series Webcasts.

Member: $25.60
Nonmember: $32.00

Stop Blocking, Start Connecting

Over 90% of the communication problems that plague our life are the dreadful barriers that get in the way of happy relationships and productive interactions. Most of the drama we experience is caused by communication blockers, the regretful words that spring off the tips of our tongues or fingers, ready to cause conflict and chaos. Stop Blocking, Start Connecting shows readers how to transform relationships by recognizing where they get blocked, reducing bad communication habits, removing the 8 common blockers and replacing them with 8 powerful connectors.

Hear an interview with Lee Broekman, a featured expert in the ALA Summit Series Webcasts.

Member: $12.00
Nonmember: $18.00

Study Guide for the CLM Exam

The Study Guide for the CLM Exam Practice Questions, Preparation and Reviews was designed to help you prepare effectively to earn the prestigious Certified Legal Manager (CLM)® credential. The study guide presents comprehensive information relating to the four functional areas covered in the exam, along with review questions and a 100-item practice exam.  

Features of this resource include:

  • A focus on real-world issues faced by legal managers
  • The CLM Content Outline of the Body of Knowledge (also known as the test blueprint)
  • Review questions and answers for each subject area
  • A practice exam that follows the test blueprint
  • A comprehensive list of terms and definitions
  • Tips for creating a personalized study plan
  • Tips for preparing for an online exam                                                  

Use the Study Guide for the CLM Exam Practice Questions, Preparation and Reviews as a complement and guide to your individual preparation or as a resource for your study group.

Member $159.00
Nonmember $259.00

NOTE: THE STUDY GUIDE FOR THE CLM EXAM IS DIGITAL DOWNLOAD NOT A PHYSICAL BOOK. 

UPON PURCHASE, A LINK TO ACCESS THE GUIDE WILL APPEAR ON YOUR SALES RECEIPT. 

PLEASE CONTACT CERTIFICATION@ALANET.ORG IF YOU ARE UNABLE TO LOCATE THIS LINK.