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HR31 Problematic Partners: Handling Underperformance and Misbehaviors

Dr. Sharon Meit Abrahams  and Joseph Altonji

No matter the size, every firm has their problem partners. Call them naughty, negative or ne’er-do-wells, they are a nightmare to rehabilitate. Join this interactive session for best practices in creating a process that manages partner performance and behaviors in a way that supports partner rehabilitation and addresses performance issues in a positive and effective manner. Examine what is behind poor performance or misbehavior, how to clarify partner objectives, establish accountability and learn the keys to implementing a specific plan and timetable for managing underperformers or improving behavior.

Recorded at the 2016 ALA Annual Conference, Los Angeles, California 

Objectives:

  • Identify how to use coaching and career transitioning to solve underperformance issues
  • Determine how to handle partners that behave badly through critical conversations
  • Explain how to identify when bad behavior becomes misconduct and what to do about it
  • Examine what you can’t do or say when dealing with underperformers and misbehavior
  • Discuss what to document during the improvement process