How to Ramp Up Your Retention Efforts for 2023
Jamy J. Sullivan, J.D., Robert Half
1. Make sure your compensation packages are competitive
Legal professionals want to be fairly compensated for their work, and the more value they bring to your organization, the more they’ll expect to be rewarded. Use resources like the Robert Half Salary Guide to regularly review and benchmark your salary and benefits packages against industry standards and other firms in your area. If it improves your retention rate, the cost of paying professionals above the market average may be balanced by savings in areas like recruiting, onboarding and training.
2. Commit wholeheartedly to flexible work arrangements
3. Provide opportunities for growth and development
4. Show appreciation for your employees
Formal recognition programs, such as employee of the month or quarterly awards, aren’t suitable for every organization. Still, all managers can generate loyalty by taking the time to let employees know that their work is valued. If you already celebrate employee milestones and remarkable individual or team achievements, consider focusing on less traditional areas for recognition. These include the ability to manage change, client retention, morale building and actions that reflect the firm’s core values.
5. Promote open communication and transparency
Employees who feel in the dark about decisions or organizational changes will quickly become disengaged. Keep information flowing through regular team meetings where everyone can communicate their ideas, ask questions and offer feedback. Begin each session by informing your team of any companywide decisions or policy changes so they have ample opportunity to voice concerns. An employee resigning because they don’t like your firm’s direction is a far better outcome than multiple employees resigning because that information was unavailable to them.
High staff turnover is a challenge all legal employers must face head-on. By taking proactive steps to foster a supportive and dynamic work environment, you can help ensure that your most valuable legal professionals stay with your firm and continue contributing to its success.
Jamy J. Sullivan is executive director of the legal practice at Robert Half, the world’s first and largest specialized talent solutions firm. Robert Half offers contract, temporary and permanent placement solutions, and is the parent company of Protiviti®, a global consulting firm. Visit RobertHalf.com.