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ALA’s 2016 Webinar Host: Freestone

Freestone will be the host of all ALA webinars. ALA is offering 32 webinars, including two monthly webinars on general topics and two specialty webinars in each of the following areas: Intellectual Property, Personal Injury, Corporate and Government. Each subject area: Financial Management (FM), Communication and Organizational Management (CM), Human Resources Management (HR), Legal Industry/Business Management (LI) and Operations Management (OM) will be addressed in at least two webinars, and our webinar programming will allow Certified Legal Manager (CLM)SM applicants to earn the full complement of CLM credits in one year.

Learn more...


June 2, 2016
2:00 - 3:00 p.m. Central

Cloud Computing 2.0: The Next Wave of Technology for Law Firms

By now we all know that cloud computing is here to stay, and law firms are beginning to put more than just email or back ups in the cloud; they are moving their entire networks. Join this webinar to discuss the shift in the legal industry of placing total networks (firm data, applications, storage, email, etc.) in the cloud in comparison to the traditional onsite server and desktop computing model to which we have all been accustomed.


  • Discuss how to budget for the cloud and the financial considerations
  • Identify the pros and cons of moving to the cloud and the additional equipment needed
  • Prepare a checklist of what to look for in a cloud provider, platform and datacenter
  • Determine the scope of work and pathway to the cloud
  • Review cloud contracts

June 15, 2016
2:00 - 3:00 p.m. Central

Innovating Legal Practice through Talent Management

How is the new, emerging workforce in law firms – multi-disciplinary, multi-generation, multi-cultural and multi-talented – shaping change in the legal profession? Join this webinar to discuss the consequent impact on law firm leadership, management and legal service delivery. We will identify and discuss the new and emerging role of law firm intrapreneurs and how they are driving a culture of innovation in law firms that it is leading to a new type of resilience, adaptability and profitability.


  • Identify the emerging profile of the new normal law firm workforce
  • Analyze the impact that the expectations and demands of this workforce is having on legal work places, work spaces, the nature, type and way law firms deliver legal services
  • Determine the opportunities these changes present for law firms

June 21, 2016
2:00 - 3:00 p.m. Central

Working through the Bureaucratic Red Tape of Decision-Making

The structure of government organizations and large firms can create an abundance of red tape that slows down decision-making, discourages creativity and stifles innovation. Organizations with hierarchical structures are often bound by rigid controls making them less able to respond to changing conditions in the legal environment and more apt to frustrate dedicated workers. Join this session to receive strategies and action steps to boost your power and keep things moving.


  • Identify 10 strategies to cut through bureaucracy and get into action now
  • Determine how to get decisions made up and down the ladder
  • Examine how to stop being slowed down by procrastinators or a stalled agenda

July 7, 2016
2:00 - 3:00 p.m. Central

Kick Up Your Internal Training: How Adults Learn

Adults are characterized by maturity, self-confidence and autonomy and they generally are more practical, while at the same time less open-minded and receptive to change. All these traits affect their motivation, as well as their ability to learn. Join this webinar to learn ways to improve your staff’s training so they walk away saying, "Wow I really learned a lot and enjoyed it, too".


  • Examine adult learning assumptions
  • Identify challenges for the adult learner
  • Determine the different modes in which people learn
  • Discuss the value of proper program evaluation

July 19, 2016
2:00 - 3:00 p.m. Central

Budgeting Between Settlements: Avoiding the Cash Crunch

For Personal Injury/Plaintiff firms, managing cash flow is of paramount importance. Proper budgeting, financing, and banking can keep the practice running smoothly in both the generous times as well as the lean times. What financial tips and tools can you use in order to even out your cash flow? Join this webinar to get practical advice on how to manage the finances of a personal injury/plaintiff practice and avoid the cash crunch.


  • Determine budgeting techniques to effectively manage cash flow
  • Identify tools and techniques that are available to assist and guide in the area of financial management
  • Compare options for financing a practice as an integral part of practice management

July 20, 2016
2:00 - 3:00 p.m. Central

Creating Proactive Leadership

Law firm leadership requires many different skills, and most importantly, continual growth. Join this webinar to discuss the contrast in proactive and reactive leadership, the places where each belong, and how to develop your own proactive leadership style.


  • Determine the contrast of proactive and reactive leadership
  • Evaluate your current mindset
  • Examine alternative styles in your leadership challenges

August 4, 2016
2:00 - 3:00 p.m. Central

Creating High-Performance Practice Groups

Your firm appointed partners to positions as practice leaders, whom everyone thought would do the job (and who promised that they would try). They were provided with some basic training; and your management team endeavored to meet with them all, periodically, to provide a bit of a pep talk. But in spite of all of your efforts, only a few of your groups that are performing as you had hoped. What to do? Join this webinar to examine the key structural impediments that your leadership team need to address to ensure that your groups function effectively and can succeed.


  • Identify the single most important structural hurdle that you need to address with each and every practice group leader
  • Determine what needs to be included in any effective practice leader’s job description
  • Examine why you need to set some clear non-negotiable expectations of what you expect from your practice groups
  • Explain the need to meet with all of your practice group leaders at least quarterly
  • Discuss why your agenda should not simply be a ‘data dump’ on firm results for the past quarter

August 17, 2016
2:00 - 3:00 p.m. Central

Client Intelligence is the New Competitive Intelligence

In a hyper-competitive marketplace understanding the unique drivers that cause clients to become deeply loyal is what defines the most successful client relationships. Yet lawyers and law firms continue to struggle with their clients’ increased expectations of "business savvy" from their counsel.’ And while legal markets and the buyers of legal services are evolving, so too is the practice of law firm Client Intelligence (CI). This webinar will look at the evolution of legal CI over the past decade, and provide some insights into the current trends for law firm competitive intelligence.


  • Determine what drives client demand
  • Use competitive intelligence to differentiate your firm
  • Examine how to use client feedback in more robust ways

September 1, 2016
2:00 - 3:00 p.m. Central

Developing Leaders in Your Law Firm

Most firms have long since realized they need effective leadership not only at the top of the firm but also spread throughout it, leading practice groups, offices, client or industry groups, and important committees. But many lawyers are reluctant leaders, and even those who are willing to lead sometimes lack the right skills. Join this webinar to hear how you can help your firm develop the leaders they will need to remain successful in a challenging environment. We’ll review the most effective means of developing these skills, which include not only traditional forms of training opportunities but also “learning-by-doing” approaches and senior-level coaching and sponsorship. Gain the practical advice you need to implement these methods and design effective leadership development programs in your firm.


  • Identify how leadership qualities for lawyers may differ from leadership qualities for senior officers
  • Determine what aspects of leadership can be taught, and how to teach them
  • Develop a pipeline of potential leaders and manage succession successfully
  • Align organizational structure, incentives and feedback with the firm’s goals for developing leaders

September 6, 2016
2:00 - 3:00 p.m. Central

USPTO New Patent Center Tool

The United States Patent and Trademark Office (USPTO) is working on an exciting new project to improve the electronic patent application: eMod, the eCommerce Modernization project, which features a unified interface with all of the capabilities from today's tools in a single place, and so much more. Patent Center will replace the Electronic Filing System - Web (EFS-Web) and the Patent Application Information Retrieval (PAIR) system. Join us to learn more about the Patent Center, which will be released in 2017. We will share some wireframes of the new Patent Center tool, share what users can expect in 2017, and gather your feedback.


  • Examine current patent application filing and viewing process
  • Explain the new Patent Center tool, which will replace EFS-Web and PAIR
  • View screens and mock-ups of the new Patent Center tool, and provide feedback
  • Discuss how the upcoming changes will affect the patent application filing and viewing process in the future

September 21, 2016
2:00 - 3:00 p.m. Central

Punctuation Matters

Bad punctuation diminishes your credibility and prevents the smooth flow of ideas. Even worse, your message can be misinterpreted or unintelligible. Proper punctuation, however, effectively guides readers through your message, never getting in the way, while leading them to your conclusion. This isn’t your grandfather’s boring punctuation lecture. It’s an engaging tour through the effective use of punctuation and the stylistic conventions for using punctuation to advance your argument.


  • Determine what is proper punctuation
  • Analyze how using proper punctuation can increase the effectiveness of your writing
  • Identify how to say what you mean, and mean what you say, using proper punctuation to get your meaning across

October 6, 2016
2:00 - 3:00 p.m. Central

Accounts Receivable–Can I Write You a Check?

Your firm may focus on getting a client in the door and maximizing billable hours, but what do you do when the client doesn’t pay? Law firms are home to unique revenue generating challenges. Do your clients perceive value for their legal services? Should your firm consider alternative fee arrangements? What about collection suits for payment? Learn what practices work best in the collection process – from client intake to billing. Explore what changes you can make to reduce bad debt, improve collections and build better client relationships.


  • Assess current strengths and weaknesses in client intake procedures
  • Discuss the pros and cons of initiating collection suits for payment
  • Describe loss prevention procedures for managing accounts receivable
  • Evaluate alternative billing and fee arrangements
  • Determine collection processes that increase and affirm positive relationships

October 19, 2016
2:00 - 3:00 p.m. Central

Tomorrow’s Information Governance – Understanding the Lifecycle of Information

Establishing an effective information governance program can be a complex undertaking. Organizations habitually over-retain information, especially unstructured electronic information, many relying on individual employees to decide what should be kept and for how long and what should be disposed of. On the opposite end of the spectrum, a minority of organizations have tried centralized enterprise content management systems and have found them to be difficult to use. The result is huge amounts of data end up on employee workstations, on removable media, in cloud accounts or on rogue SharePoint sites and are used as “data dumps” with or no records management or IT supervision. Join this webinar to discuss a better way to use and manage information and lower the cost of storage as well as decrease the risk associated with eDiscovery.


  • Identify how having a law firm information governance strategy is necessary to growing information management challenges within the legal industry
  • Examine how by understanding an organization’s data lifecycle will improve information governance, regulatory compliance and eDiscovery response
  • Analyze how to manage the costs and risk associated with information governance

November 3, 2016
2:00 - 3:00 p.m. Central

Communication Strategies for Building Trust in the Workplace

Trust is essential across all levels in organizations, yet it can be extremely difficult to obtain. Most managers and employees agree that trust enhances team synergy and reduces overall on-the-job stress. However, one of the main reasons that employees feel dissatisfied in their jobs is lack of trust in the relationships with their managers and colleagues. Building trusting relationships requires practice and effort. Join this webinar to focus on the key areas of building and breaking trust in the workplace, as well as various strategies that managers can implement to create and maintain productive employee relationships and team satisfaction.


  • Determine the elements of trusting relationships
  • Define key factors that break trust at all levels in the organization
  • Practice strategies that can help promote team synergy and foster productive relationships
  • Explore tactics that can create trust early in new employee relationships

November 16, 2016
2:00 - 3:00 p.m. Central

HR Checklists: Essential in Riding the Firm and Employee Life Cycles

HR checklists are essential in managing a company’s life cycle: from start-up, growth, maturity and decline to ensuring that a new attorney or employee will be welcomed on their first day of employment as if we knew they were coming weeks ago. HR Checklists are vital tools for the administrator and HR professionals in preparing tasks for organizational change and ensuring a positive experience for the newly hired employee, through the employee and firm life cycles.

Join this webinar to ensure no detail is missing in creating a positive experience for the newly hired individual and keeping the individual engaged throughout his/her professional growth and success as a contributing employee.


  • Determine a checklist for the interviewing and selection process
  • Identify a checklist of the orientation and onboarding
  • Examine checklists for leaves of absence, year-end, and end of employment

December 1, 2016
2:00 - 3:00 p.m. Central

Cyber Liability Insurance –What You Need to Know

Every day the news has another story about a cyber-business breach. Law firms are often described as the weakest link in the business chain and have been warned by the FBI that law firms are now officially on the target list for international and domestic hackers. Join this webinar to hear how the latest cyber liability insurance policies can protect your firm.


  • Identify how you can analyze your firms risk profile and determine the practice areas most risky and require your immediate attention
  • Examine how firms have been attacked and hear best practices that you can implement in your firm
  • Determine the key coverage minimums that you must include in your policies and what’s critical and what’s a waste of money

December 21, 2016
2:00 - 3:00 p.m. Central

Outsourcing: Choosing the Right Company

Workforces are constantly changing. Law firms of all sizes are increasingly choosing to work with outsourcing partners to improve efficiency, cost effectiveness and quality of their client experience. Join this webinar to discuss how to select the best outsourcing services for your firm.


  • Identify the benefits firms are seeing by partnering with an outsourced provider
  • Determine ways to enhance your clients’ perception of your firm’s brand and reputation
  • Analyze how to best navigate your firm’s options in choosing the right company to become an outsourcing partner


What does this mean for you?

It means you can expect reliable, high-quality service and a broad range of topics like cyber security, value pricing and legal process improvement. You can still take advantage of accredited education live or on-demand—however it fits into your schedule.

If you are an ALA member, enter the email associated with your ALA account below under "Create Account" and click "Find/Create Account." You will receive an email with your login credentials.

If you are not an ALA member, enter your email below under "Create Account" and click "Find/Create Account" and you will be prompted to create your account.

Chapter Subscriptions

Webinar subscriptions purchased by chapters are intended to be used at educational meetings in a group setting. Meeting locations can vary month-to-month; however, a webinar cannot be shown simultaneously in two locations unless a subscription is purchased for each location.

Participants are not permitted to post ALA webinars on organization websites or on video-sharing websites. Login credentials cannot be shared for the purposes of allowing individual use.

If You Have a Current Subscription with WestLegalEd Center…

If your current WestLEC subscription will expire on or before 6/30/16, we recommend you keep your access to the subscription for the months you have left on your WestLEC subscription and take advantage of on-demand webinars available via WestLEC.

If your current WestLEC subscription will expire after 7/1/16, your subscription will be migrated to Freestone. This will give you access to finish up the subscription period for the 2016 webinars.

Education Credits

CLM credit can be received for ALA live or on-demand webinars.

Many webinars have been approved for HRCI and SHRM recertification credits. All ALA webinars count for CLM recertification and many of our webinars offer CLM credit for applicants. The credit offered is provided under each webinar description.


The Foundation of ALA provides scholarships to ALA members with demonstrated financial need who want to develop their leadership skills through its educational offerings.

Budget now for affordable, on-demand education next year.

Purchase subscriptions and individual programs.


If you have any questions about ALA webinars, email Peggy Siems or call her at 847-267-1396.


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