Legal Management
October/November 2006
Volume 25, Number 6

SPECIAL BONUS ISSUE!
Make Your Law Firm an EXTRAORDINARY Place to Work
To read any of the stories in this issue of ALA’s journal,
Legal Management, simply click on the headline for a downloadable PDF.
Table of Contents
Home Sweet Home Work 
How do you make work feel less like work? Make it extraordinary! Understand what it takes to motivate
employees and improve the work environment to drive your firm’s overall success.
BY MARCIA PENNINGTON SHANNON
Change Agents 
Human resources professionals play major roles in driving change in law firms and making those
organizations extraordinary places to work.
BY PHILLIP M. PERRY
Got Talent? 
With a comprehensive understanding of their firms’ resources and an assessment of current and
future office needs, legal administrators can be pivotal in initiating or substantially improving talent
retention efforts.
BY CHARLES A. VOLKERT, ESQ.
Building Blocks to Success 
Schwabe, Williamson & Wyatt invests in – and retains – the law firm’s top employees by emphasizing
the importance of continuing education and going above and beyond a standard tuition reimbursement program.
BY DONALD W. WILLIAMS
Virtual Education 
More law firms are pursuing online learning options to drive career development and satisfaction among attorneys and staff.
BY STEVE GLUCKMAN
Success by Design 
Optimal use of a law firm’s office space maximizes group collaboration and effectiveness.
BY DOUGLAS ZUCKER
Rediscover Your Passion 
Success in your career and in life depends not on how good you are at what you do, but on how much you want it.
BY DAVID H. MAISTER
Career Burnout: Getting Past Your Expiration Date 
Rediscover the love for your work as a legal administrator by focusing on your craft and always aspiring to learn.
BY JOHN IZZO, PH.D.
SPECIAL SECTION: Legal Vendor Spotlight 
Take a closer look at eight companies whose products help legal administrators and attorneys do their jobs more easily and
make their firms better places to work.
Enlightened Leadership 
Legal administrators can achieve positive impacts on their firms’ operations by embracing new ways of doing
business and persuading their colleagues to do the same.
BY ALBERT R. GLOVER
A Little Respect 
Legal administrators and attorneys can foster more productive and satisfying professional
relationships by putting the principles of emotional intelligence to work.
BY KEVIN CAREY
Bridging the Gap 
Legal administrators can drive success in their firms by taking key steps to improve intergenerational relationships.
BY PHYLLIS WEISS HASEROT
Safe at Work 
Part of making your law firm an extraordinary place to work is making it a safe place to work, too. Legal administrators
can take a few critical but easy steps to keep their offices injury-free.
BY CARL POTTER, CSP, CMC, AND DEB POTTER, PH.D., CMC
Count the Ways 
200 Ways to Make Your Law Firm an Extraordinary Place to Work, a book published by ALA, grew from a recognition
that legal administrators are interested in creating great places to work.
BY ROSEMARY SHIELS
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