Legal Management
November/December 2009
Volume 28, Number 9
To read any of the articles featured in this issue of ALA’s journal,
Legal Management, simply click on the hyperlinked headline for a downloadable PDF.
Table of Contents
COVER STORY
Creating a Great Law Firm 
Administrators can play key roles in boosting their employees’ skills, performance and morale, encouraging them to rise to their full potential and, in turn, ensuring their firms’ long-term successes.
By PHILLIP M. PERRY
If You Build It, They Will Come … and Hopefully Stay 
Law firms that create comprehensive mentoring programs will develop successful lawyers who have great careers and drive overall profitability and success.
BY SHARON MEIT ABRAHAMS
Bringing Equal Benefits to All 
Led by legal administrators, more law firms are modifying their benefits programs to recognize and increase protections for same-sex couples.
By PHILLIP M. PERRY
Want An Extraordinary Law Firm? Listen to a Kindergartner 
Your firm could be extraordinary. And it’s not that difficult. Treat people fairly, regardless of their sexual orientation.
BY MICHAEL COHEN
Addressing Addiction 
Lawyer Assistance Programs (LAPs) provide professionals trained and qualified to help attorneys and other legal professionals deal with the challenges presented by substance abuse, depression, and other issues.
BY GEORGE C. HETTRICK
Challenges to the Extraordinary Workplace 
Firms must eschew typical approaches to the business of law and employ creative tactics, approaches and initiatives to make the organizations great places to work, and not simply revenue-generating enterprises.
By TARA JONES
SPECIAL SECTION: 2009 Legal Management Vendor Spotlight 
Take a closer look at five companies whose products and services help legal administrators and attorneys do their jobs more easily and make their firms better places to work: ABA Retirement Funds, Smead, Hyatt Resorts, IP-Central LLC and PerfectLaw
To the Point
Wanna Get Away? 
BY JOHN DELAVAN
Up Front
Practical News & Perspectives 
Think Tank
Contemplating Comp Time: Administrators Discuss Granting Time Off in Lieu of Overtime Pay 
Best Practices
Integrating Laterals: What to Expect When You’re Expecting That New Lawyer 
BY DEREK ANDERSEN
LawBiz Coach®
Achieving Inclusiveness: Change, Transformation and the “Us” Dynamic in Today’s Law Firm 
BY ED POLL
Big Ideas
A Significant Role: Law Firm Executive Directors Provide Wisdom, Guidance and Leadership 
BY JOHN J. MICHALIK
Off the Shelf
New Products for Law Firms 
ALA Update
News from Your Association 
Quick Connect
Legal Management Advertiser Information 
Final Thoughts
The Pursuit of Employee Happiness 
By AMY DVORAK
The articles posted here and throughout www.alanet.org are for reference only and are
copyrighted 2009, All Rights Reserved, by the Association of Legal Administrators (ALA). Reuse or
redistribution of articles without ALA’s permission is strictly prohibited. Request Permission to
reprint or redistribute content from this publication.