Legal Management
May/June, 2006
Volume 25, Number 3
To read any of the stories in this issue of ALA’s journal,
Legal Management, simply click on the headline for a downloadable PDF.
Table of Contents
COVER STORY
Driven by Design: Emerging Trends in Contemporary Law Firms
More law firms are exploring interior designs that attract and retain high-caliber employees
and maximize productivity by providing, technologically advanced, flexible, comfortable and
secure work spaces.
BY WILLIAM T. EBERHARD AIA, IIDA
When They Leave, Who Will Follow? Legal Administrators and Succession Planning
Succession planning remains a vital tool to ensure a law firm’s long-term success,
and legal administrators can play integral roles in designing and implementing deliberate
plans and strategies for firms of all sizes.
BY JULIANA B. BERRY, ED.D.
Legal Administrator as Rainmaker: Steering Your Law Firm to Higher Revenues
Lawyers don’t study to be salespeople; however, sales and marketing are integral to a
law firm’s success in gaining and keeping clients. With the help of legal administrators,
lawyers can learn how to be effective sellers and marketers. In turn, they will retain more
clients and boost their firms’ bottom lines.
BY ALYCIA SUTOR AND PAUL TROUT
Focus on Feedback: Developing Effective Client Surveys
Law firms that conduct substantive client interview processes can identify ways
to improve client relationships and better market the firm’s practices based on
clients’ needs and issues. Learn the key steps to implement a client research
program to bolster your firm’s productivity and revenue potential.
BY KEVIN CAREY
Success by the Book: Utilizing Law Firm Librarians’ Expertise, Skills and Resources
The work of a successful law firm librarian sharpens a firm’s competitive edge, promotes the firm’s
business and bolsters its profit potential. Law librarians’ roles and responsibilities have grown and
evolved in recent years, and legal administrators can work with and learn from them to drive their
organizations’ long-term success.
BY KATHERINE ROSIN
To the Point
In Pursuit of Lifelong Learning
BY JOHN DELAVAN
UpFront
Practical News & Perspectives
Think Tank
Sick Time: How Much Is Too Much?
COMPILED BY THERESA RUBINAS
Best Practices
From Here to There: Getting a Handle on Law Firm Travel Needs
BY PAUL METSELAAR
Big Ideas
Rules of Engagement: How Senior Law Firm Administrators Can Protect Their Jobs
BY ED POLL
Off the Shelf
New Products for Law Firms
ALA Update
News from Your Professional Association
Quick Connect
Legal Management Advertiser Information
Flashback
Designed for Success: Watch Where You Put Those Chairs!
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