Legal Management
March/April 2008
Volume 27, Number 2
THIS ISSUE’S THEME: HUMAN RESOURCES
To read any of the articles featured in this issue of ALA’s journal,
Legal Management, simply click on the hyperlinked headline for a downloadable PDF.
Table of Contents
COVER STORY
Rules of the Road: Establishing Law Firm Policies and Procedures 
Employee handbooks provide vital guidance for attorneys and staff, and legal administrators can play pivotal roles in ensuring the policies and procedures in their firms are well documented and articulated.
BY PHILLIP M. PERRY
What Money Can’t Buy: How Mentoring Programs Strengthen Law Firms
Administrators can play key roles in reintroducing organic mentoring processes in their law firms – essential programs that drive associate retention and bolster the bottom line.
BY PAUL BURTON
For Lawyers, Perks to Fit a Lifestyle: Little Things That Make a Big Difference
When workdays stretch into worknights, and the pressure to meet the quota for billable hours grows, attorneys and staff members at many law firms can often expect some creative benefits.
By LYNNLEY BROWNING
CASE STUDY
Throw Out the Challenge Flag : Overhauling Administrative Processes That No Longer Work
Thorp Reed & Armstrong LLP took a calculated risk and successfully outsourced key office functions, driving firm-wide success and bolstering its bottom line.
BY KATHLEEN M. SULLIVAN, SPHR
To the Point
The Human Element
BY JOHN DELAVAN
Up Front
Practical News & Perspectives
Think Tank
Sinful Surfing: Handling Improper Web Behavior
COMPILED BY AMY DVORAK
Best Practices
Targeting Talent: Six Keys to Successful Recruiting and Retention
BY GRETCHEN NEELS
LawBiz Coach
Reaping Rewards: Establishing Standards for Law Firm Bonus Programs
BY ED POLL
Big Ideas
Managing Work Expectations: Getting Beyond Finances to Fulfillment
BY PHYLLIS WEISS HASEROT
Off the Shelf:
New Products for Law Firms
COMPILED BY AMY DVORAK
ALA Update
News from Your Association
Quick Connect
Legal Management Advertiser Information
Final Thoughts
Law Firms in Treatment
BY AMY DVORAK
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