Legal Management
July/August, 2007
Volume 26, Number 4
THIS ISSUE'S THEME: Legal Technology
To read any of the stories in this issue of ALA’s journal,
Legal Management, simply click on the headline for a downloadable PDF.
Table of Contents
COVER STORY
Safe and Secure: Mobile Technology and Data Protection 
Legal administrators’ efforts to develop information protection plans for their firms must account for emerging technologies that allow easy remote access to documents.
BY ELLEN FREEDMAN, REID TRAUTZ, AND JIM CALLOWAY
With Bonus Feature:
Turn to the Experts: Reaping the Benefits of Technology Outsourcing 
By leveraging an economy of scale and utilizing a reliable system managed by highly trained IT professionals, legal administrators can help their firms to free up internal resources for more strategic purposes.
BY ED GRUBB
With Bonus Feature:
| SPECIAL SECTION #1: CASE STUDIES |
|
LAW FIRMS’ TECHNOLOGY SUCCESS STORIES
Legal administrators and law firm managers must constantly stay informed about developments
in technology to keep their offices up to date and efficient. The articles in this special section are
case studies that showcase success stories about installation and implementation of technological
tools in law firms large and small.
A Winning Case for Technology Adoption 
With a solid commitment to technology and knowledge management, law firms of all sizes can provide their legal services faster and with greater levels of confidence.
BY GARY D. LEVINE
Video Vanguard 
A leading law firm adds a comprehensive videoconferencing system to its administrative toolkit and finds outsourced expertise is critical to its success.
BY DON KRESKI
A Win-Win-Win Situation 
A digital system streamlines dictation, speeds transcription, and boosts productivity for one law firm seeking heightened efficiency for attorneys and transcriptionists.
BY ROBERT L. DICKINSON
An Indispensable Tool 
One law firm finds immediate success – and a considerable return on its investment – in purchasing Client Relations Management software to make attorneys and staff more efficient.
BY VICKI SCRUGGS
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| SPECIAL SECTION #2: VENDOR PERSPECTIVES |
|
EMERGING LAW FIRM TECHNOLOGY TRENDS
What’s happening in the fast-paced world of legal technology? Legal Management
asked experts from a variety of companies that supply technological products to law firms
to discuss key developments and trends and how they will impact legal administrators. The
articles in this special section are perspectives from people on the front lines regarding
technological tools, how they are changing, and why they are important to how law firm
managers do their jobs.
A Recipe for Success 
Each legal practice area requires customized software, time and billing systems, and hardware integration, and legal administrators
must possess key skill sets to support those technologies.
BY JUSTIN BICKLER
ADVANCED LEGAL SYSTEMS
Right on Track 
Evolutions in radio frequency identification technology help legal administrators to meet their attorneys’ urgent file request needs.
BY TOM PEMBERTON
FILETRAIL INC.
Lost (and Found) 
New cost recovery tools solve key problems for law firms and generate higher returns on investment.
BY JOHN GILBERT
NQUEUE INC.
Keeping the Dates Straight 
Firm administrators who understand the intricacies and importance of calendaring are in unique positions to help develop and implement thorough firm-wide calendars.
BY JOSEPH C. SCOTT
COMPULAW
Talk of the Promised Land 
More law firm administrators are bringing in voice workflow tools to revolutionize a dictation process that had become antiquated and old fashioned.
BY STEVE BUTTERWORTH
BIGHAND INC.
Made to Order 
Harnessing the do-it-yourself power of Microsoft SharePoint can increase a firm’s profitability and make information easier to find and manage.
BY JIM HAMMOND
RAINMAKER SOFTWARE INC.
Out with the Old 
As firms continue to upgrade their systems, administrators must understand the relative merits and risks of the options for disposing of suddenly unneeded computers.
BY ROBERT JOHNSON
NATIONAL ASSOCIATION FOR INFORMATION DESTRUCTION
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To the Point
Embrace Your Inner Geek 
BY JOHN DELAVAN
Up Front
Practical News & Perspectives 
Think Tank
Orderly Operations: Getting a Handle on Document Management 
COMPILED BY AMY DVORAK
Best Practices
The Legal Administrator’s Role in Creating a Client-Focused Firm 
BY DENA RAFTE
LawBiz Coach
Paper and the Older Lawyer: Both Are Here to Stay 
BY ED POLL
Big Ideas
Law Firms Reconsider the ASP Model for Technology 
BY CHUCK DAVIS
Off the Shelf:
New Products for Law Firms 
ALA Update
News from Your Association 
Quick Connect
Legal Management Advertiser Information 
Final Thoughts
Ubiquitous as Fax Machines 
BY AMY DVORAK
The articles posted here and throughout www.alanet.org are for reference only and are
copyrighted 2007, All Rights Reserved, by the Association of Legal Administrators (ALA). Reuse or
redistribution of articles without ALA’s permission is strictly prohibited. Request permission to reprint or redistribute content from this publication.