Legal Management
January/February 2007
Volume 26, Number 1
THIS ISSUE'S THEME: GENERAL LAW FIRM MANAGEMENT
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Legal Management, simply click on the headline for a downloadable PDF.
Table of Contents
COVER STORY
Flying High: Strategies for Excelling in Law Firm Management 
Legal administrators must address several pivotal areas to excel in overall law firm management. Knowing what and how to manage
will boost efficiency in handling high-stress operations and result in a more successful business.
BY TRACY LALONDE AND PAUL TROUT
With Bonus Feature:
- What People Want: Some Managers Get It, but Most Don’t
BY TERRY BACON
That’s the Plan: Strategic Planning for Law Firms 
Legal administrators who want to be involved in their firms’ strategic-planning processes can play several vital roles.
BY H. EDWARD WESEMANN
Keeping It Together: Staging a Successful Law Firm Retreat 
Law firm retreats represent unique opportunities for staff members and attorneys to tackle difficult issues, discuss
the firm’s direction, focus on strategic plans, and cultivate camaraderie and consensus.
BY ED POLL
Standing Tall: Protecting Law Firms’ Reputations and Ethical Standards 
Legal administrators can help their firms to achieve and maintain positive reputations by developing and implementing
“reputation management programs.”
BY MICHAEL S. TURNER
Under Lock and Key: Securing E-mail Messages and Maintaining Client Privacy 
New e-mail encryption solutions make it easy for legal administrators to help their law firms ensure the security of their electronic communications.
BY CHRIS ERICKSON
With Two Bonus Features:
- The Legal Importance of E-mail Retention
BY DEAN GONSOWSKI, ESQ.
- E-mail Governance: Meeting the Minimum Corporate Responsibility Threshold
BY SHAUN WOLFE
To the Point
What’s New in 2007? Plenty 
BY JOHN DELAVAN
Up Front
Practical News & Perspectives 
Think Tank
Remote Control: Establishing Policies for People Who Work From Home 
COMPILED BY AMY DVORAK
Best Practices
Administrative Headaches: Is Automating Staff Time and Attendance the Cure? 
BY ALONZO BODDIE
LawBiz Coach
Virtual Viability: Telecommuting Works Only With Solid Client Service 
BY ED POLL
Big Ideas
In or Out: Law Firm Strategic Plans and the Role of Support Services 
BY ROBERT C. MATTERN
Off the Shelf:
New Products for Law Firms 
ALA Update
News from Your Professional Association 
Quick Connect
Legal Management Advertiser Spotlight 
88
Final Thoughts
Will This Be the Year? 
BY AMY DVORAK
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copyrighted 2007, All Rights Reserved, by the Association of Legal Administrators (ALA). Reuse or
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