FM04  - Financial Management

A Busy Financial Manager's Guide to Collections

Friday, August 23, 2013, 8:30 AM - 9:45 AM

So your firm doesn't have a collection department or even a collection specialist, but collections is still a critical business process. Join this session to dive into ideas and strategies for building and maintaining an effective collection process. Learn what steps your firm can take to improve collection performance in your firm.


  • Build an effective collection strategy
  • Recognize the five impact areas that effect collection realization
  • Implement best practices in each of these areas
  • Determine strategies for getting the attorneys on board

Audience: Attendees should have a working knowledge of law firm collections processes.

75 Minutes * CPE Field of Study: Business Law * Audience: I

Speaker: Beth Keno, CPBA, CPMA, Keno Consulting



CPE: Business Law