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Della Street is Retiring: Managing the Next Generation of Secretarial Services
November 8, 2006
2-4 pm Eastern 1-3 pm Central Noon-2 pm Mountain 11 am-1 pm Pacific
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Just as you thought things might be settling down, you notice rumblings of change. When
experienced secretaries leave, it’s hard to find qualified replacements. Newer attorneys have different
expectations for the secretaries than the more senior attorneys have had in the past. You are being
pressured by the partners to improve staffing ratios – without diminishing their personal support!
What do you do? Learn about the evolving role of the legal secretary and how your firm can
implement new strategies to meet the shifting paradigm for managing secretarial services. This
session will explore ways to:
- Understand and respond to the changing workforce
- Meet the changing expectations of your attorneys
- Identify the new skills secretaries need to be successful – and promote training programs to develop these skills
- Design new ways to organize and manage secretarial services
- Develop creative strategies for recruiting, training, and home-growing your support staff
This Webinar may not provide you with all the answers to this complex issue, but it will help you identify the
steps you can take to revitalize your secretarial services in an ever-changing law firm landscape.
Speaker:
Nancy Siegel, past president of ALA, understands what legal administrators need to know to make their
firms hum. Siegel is the founder of the Siegel Management Strategies LLC, a management consulting practice
focused on the business needs of law firms. Prior to establishing Siegel Management Strategies in 2001, Ms.
Siegel had over 20 years of experience as the executive director of two AM-LAW 100 national law firms and one
mid-sized San Francisco law firm.
This Webinar qualifies towards Recertification and the 15 additional hours required for the initial application
of Functional Specialists in the category of Human Resources Management (2 hrs).
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