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How do you handle inter-employee disputes — not out and out conflict? Maybe it’s just personality differences but you know employees have to work together for the good of the firm. They need to act professionally without the rest of the office knowing there may troubled waters between them. What processes can you create that will help employees understand that when you can’t grant a request, there’s probably a good reason. In this program, you will learn how to:

• Constructively turn down an employee’s request
• Help employees build amicable relationships
• Create an environment that supports and strengthens agreement among employees
• Iron out personality differences

Speaker:
Rachel Schaming, Director Human Resources, Radiology, Ltd.
Rachel Schaming is the Director of Human Resources for Radiology, Ltd., a 400-employee Tucson, AZ medical entity. Previously, she was the Administrator for the San Francisco law firm Jeffer, Mangels, Butler & Marmaro, LLP. She was also the Director of Organizational Development for Captaris, a Seattle based high-tech company. Rachel brings 25 years of HR experience, including creating the human resources departments for two large New York City law firms. She served as Past President of the Association of Legal Administrators and is a widely quoted expert on legal administration issues.