January 2018 Table of Contents
Features
Communications and Organizational Management
Empowering Women in the Workplace
By Valerie A. Danner
A woman's guide to making sure her voice is heard in the office — and tips for how men can help.
Operations Management
Legal Cartography
By Ed Finkel
Client journey mapping, which legal managers can guide, helps ensure a successful process.
Columns
Big Ideas: ALA Executive Director's Letter
Help Provide the Data to Better Understand Harassment and Information Management in Firms
BP Perspective: Insights From a Business Partner
3 Practical Options for Financing Your Office Build-Out
Insure Your Success: Practical Tips You Need
Law Firms Under Cyber Siege: 5 Lessons for 2018
Test Drive: Gadget Reviews with Bill and Phil
A $1,000 iPhone X (Pronounced "10") Marks the Spot
Tough Topics: Controversial Office Conversations
Aligning Your Stars: Succession Planning for the Administrative Team
Departments
Facts and Stats
Quick Industry Takes
Tips and Trends: Industry Advice and Developments
Cross-Cultural Communication and International Email Etiquette
ALA Now
ALA Faces: Member and Chapter News
Anniversaries, Awards and Appointments
ALA Congratulates Its 2018-2019 Board of Directors and Regional Representatives
AT ALA: News About ALA
What's Happening at Headquarters
Get Certified: Your Guide to the CLM Program
Congratulations to Our New Certified Legal Managers