Table of Contents

Columns

BIG IDEAS: ALA PRESIDENT’S LETTER
R-E-S-P-E-C-T

BP PERSPECTIVE: INSIGHTS FROM A BUSINESS PARTNER
Enhance Your Benefits to Attract the Best of the Best

INSURE YOUR SUCCESS: PRACTICAL TIPS YOU NEED
The Important Details You Can’t Overlook

TEST DRIVE: GADGET REVIEWS WITH BILL AND PHIL
If Only It Packed Itself: Bluesmart Luggage


Departments

INDUSTRY NEWS: LEGAL MANAGEMENT UPDATES
Facts & Stats
Stop Hiring the Best Applicants: Hire the Best Employees Instead

TIPS AND TRENDS: INDUSTRY ADVICE AND DEVELOPMENTS
Preventing Client Disputes with Technology

HIGH TECH
New Products for Law Firms

Features

CM: COMMUNICATION AND ORGANIZATIONAL MANAGEMENT

Cultivating an Accountable Office
By Kylie Ora Lobell
Accountability breeds trust and productivity — here’s how to make it happen at your office

LI: LEGAL INDUSTRY/BUSINESS MANAGEMENT

Keep Your Friends Close and Your Prospects Closer
By David H. Freeman
Techniques for staying connected to important targets

LI: LEGAL INDUSTRY/BUSINESS MANAGEMENT

Mastering the Soft Sell
By Erin Brereton
An integrated approach can help grow your client list 

Continuing Education Course

The Ever-Evolving World of Legal Ethics
By Steve Wingert, CLM
Read the course. Take the quiz. Earn 1 credit hour. 


ALA Now

ALA FACES: MEMBER AND CHAPTER NEWS
Anniversaries, Awards and Appointments

AT ALA: ASSOCIATION NEWS AND EVENTS
What’s Happening at Headquarters