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FAQ

Frequently Asked Questions

  1. How do I purchase the Conference Enrichment Package?
  2. Can I buy individual recordings?
  3. I have purchased the Conference Enrichment package, how do I log-in to view sessions?
  4. How do I access sessions that I've purchased?
  5. Where can I download copies of the Conference handouts?
  6. I don’t see a session that I am looking for. Were all Conference sessions recorded?
  7. I can’t get my content to display/play correctly. There is an error message. Who do I contact?
  8. Can I share my access with others (members of my firm, chapter, etc.)?
  9. How long will I have access to the sessions after I purchase them?
  10. Will the Annual Conference sessions be available on CD-ROM?

 
 
Need more help?

Contact Laurie Krook
ALA Headquarters
847.267.1367

For technical questions, contact MultiView support
289.695.5400
(M-F | 9:00 AM to 5:00 PM ET)

 
 
 
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