Frequently Asked Questions
Why does it cost so much to take the exam?
For a certification to have credibility and value, there are strict procedures and safeguards
that must be followed. ALA contracts with the Human Resources Research Organization
(HumRRO) for the provision of consulting services, oversight of item writing, test
preparation and security, scoring, and statistical analysis. Other program expenses include certification committee meetings and ALA staff who administer the exams. Based on research of other volunteer certification programs, the Board established this fee in 1997, and it has only been increased once, by $5.00, since that time. Beginning in 2013 with the online exams, the fee includes the application fee and the PearsonVUE sitting fee. NOTE: ALA does not make a profit on the CLM program. In fact, ALA invests money annually in it as part of its mission to promote and enhance the competence and professionalism of legal administrators and the profession.
Once certified, why do I have to pay an annual fee?
The nominal annual maintenance fee covers administrative costs in verifying and
processing recertification applications.