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101 Sample Write-Ups for Documenting Employee Performance Problems
Disciplining problem employees is a task every manager must face. Two of the toughest parts of this task are actually writing up a disciplinary action and documenting a disciplinary discussion. In this book, you’ll find 101 pre-written write-ups to help you escape the headaches and anxiety this activity usually brings. Author: Paul Falcone. 370 pages. Softcover.
Member: $31.00
Nonmember: $35.00
 

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101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
Inappropriate attire, lateness, sexually offensive behavior, not to mention productivity and communication issues...these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping them sidestep potential awkwardness and meet issues head-on.

This practical, solution-oriented book walks readers through some of the most common as well as the most serious employee problems they are likely to encounter:
  • Covers everything from substandard performance reviews to personal hygiene to termination meetings.
  • Helps managers treat their people with dignity, focusing not just on what to say but how to say it.
  • Provides proven techniques managers can use to protect themselves and their organizations...and get the very best from their people.
Member: $18.95
Nonmember: $23.95
 

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200 Ways to Make Your Law Firm an Extraordinary Place to Work
Featured ALA Book ALA asked and you answered: What do you do to stand out as an employer? What makes your staff and attorneys want to come to work every day? Read about the events, activities, special recognitions and other best practices in place at some of your peers’ firms and discover ways to foster a culture of integrity, caring and camaraderie. From food fests to a “respectful workplace” policy, you’re sure to find something here that will help you make your firm an extraordinary place to work! Edited by Sue Umbdenstock and Rosemary Shiels 92 pages. Softcover.
Member: $14.95
Nonmember: $19.95
 

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2013 Compensation and Benefits Survey
Featured ALA Book The Association of Legal Administrators’ (ALA) 2013 edition of its Compensation and Benefits Survey contains information collected from legal organizations throughout the United States and Canada. This Survey, conducted in collaboration with ALM Legal Intelligence and available in PDF format, focuses on salaries and benefits for legal administrators, functional specialists, paralegals and legal secretaries. The Survey features data breakouts for each management position by: type of organization, number of lawyers, geographic location, supervisory responsibility, experience, education, and state/province, including and excluding metropolitan areas.

Member participant: $150
Member nonparticipant: $250
Nonmember participant: $200
Nonmember nonparticipant: $400

Order directly from ALM Legal Intelligence.
2013 Large Firm Key Staff Compensation Survey
Featured ALA Book The Association of Legal Administrators’ (ALA) 2013 edition of its Large Firm Key Staff Compensation Survey contains data collected from U.S. firms with 100 or more attorneys. This survey, available in PDF format, focuses on salaries for legal administrators and director-level functional specialists in those firms. The Survey features data breakouts for each position by firm size, geographic location, experience, education and certification.

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2600 Phrases for Setting Effective Performance Goals: Ready-to-Use Phrases That Really Get Results
As a manager, you aren't truly successful unless your employees are as well. Helping them establish compelling, actionable performance goals is the first and most important step, and 2600 Phrases for Setting Effective Performance Goals is there to lend a hand.

A natural follow-up to the bestselling 2600 Phrases for Effective Performance Reviews, this quick-reference guide provides readers with:
  • Ready-to-use performance goals organized by the characteristics and core competencies used most often in the appraisal process.
  • From attendance and attitude to teamwork and time management, find the language you need to inspire exceptional results.
  • Includes wording tailored to many of the most common positions in sales and marketing, accounting and finance, HR, IT, legal, manufacturing, operations, and more.
Comprehensive and organized for ease of use, this book enables managers to lay the groundwork necessary for phenomenal achievement on the part of their people.
Member: $10.95
Nonmember: $15.95
 

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Human Resource Management, 14th Edition
Suggested CLM(SM) Reference Covering everything from hiring and developing employees to executive compensation to employee safety and security, Human Resource Management is cited as suggested reading in preparing for the Certified Legal Manager (CLM)SM examination. Author: Robert L. Mathis and John H. Jackson. 608 pages.
Member: $260.00
Nonmember: $293.00
 

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Law Office Policy & Procedures Manual, Sixth Edition
This updated and expanded edition includes everything needed to create a complete, customized manual that can serve as a reference guide for your entire firm and as a training tool for new employees, associates and temporary workers. Using the accompanying CD-ROM, you can edit text to produce your firm's policy and procedures manual and revise it when needed.The manual covers every facet of basic law office operations, and also includes material on COBRA, stress injuries, AIDS/HIV and more. The sixth edition contains information and policies on new statutes and amended statutes with which law firms must comply, plus other areas of interest, including:
  • Family and Medical Leave Act—including new forms
  • Family Responsibilities Discrimination
  • The Genetic Information Nondiscrimination Act of 2008
  • Retaliation and whistle blowing
  • Application of the Fair Credit Reporting Act to law firm hiring
  • The Uniformed Services Employment and Reemployment Rights Act
  • The changing face of large firms—from departments to practice groups
  • Policies on diversity and sexual harassment
  • Use of office technology, including e-mail, cell phones, and the Internet
  • Hurricane threat procedure
  • Workplace hazards
  • The economic downturn and alternative billing
  • Retention of client files and property
  • Social media information and policy
  • Going green—the changing office environment
  • The revised Immigration Form I-9
  • Updated bibliographies
Edited by: Howard I. Hatoff, Robert C. Wert 464 pages + disk.
Member: $109.95
Nonmember: $179.95
 

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Paralegals, Profitability and the Future of Your Law Practice
If you are the administrator of a small to mid-sized practice, a qualified and trained paralegal could free your attorneys to develop business, diversify the firm’s work, attend client association meetings, write articles or spend time with you in strategic planning about how your firm will compete and grow stronger. This brief, clearly written book can provide a model paralegal program that will reward the firm, the attorneys and the paralegals — financially and professionally. Author: Arthur G. Greene and Therese A. Cannon. 176 pages. Softcover.
Member: $59.95
Nonmember: $69.95
 

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Perfect Phrases for Performance Reviews
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME

The ability to craft an employee review that is meaningful and change-driven is what separates average supervisors from great managers. How often, though, have you struggled to find the most appropriate words for your needs?

This completely revised and updated second edition of Perfect Phrases for Performance Reviews provides hundreds of ready-made phrases you can use to clearly communicate any employee's performance in 74 different skill areas. Learn the most effective language for:
  • Crafting an accurate, carefully worded assessment
  • Documenting behaviors and accomplishments
  • Guiding and developing promising workers
  • Conducting face-to-face interviews
Member: $12.95
Nonmember: $17.95
 

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