Displaying 1 - 9 of 9 products.
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Client Satisfaction for Law Departments
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Are your legal department's clients satisfied? How do you know? Here's the answer from an expert on law department management at Hildebrandt International — more of the latest on measuring and improving client satisfaction, with 30 charts, 70 graphics, dozens of examples and more than 80 best practices.
Author: Rees W. Morrison.
193 pages.
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Member: $90.00
Nonmember: $100.00
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Creating Dominance: Winning Strategies for Law Firms
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Dominance is an integral aspect of strategy. Strategy, whether in war, sports or business, is about how to place yourself in a competitive position that gives you an advantage over competitors. Creating Dominance describes how successful law firms have gone about dominating their marketplaces — be they a practice area, a city or an industry. The book describes characteristics that identify a dominant firm and precise strategies law firms can use to put themselves in a position of dominance. A portion of the proceeds from this title go to the Foundation of the Association of Legal Administrators.
Author: H. Edward Wesemann.
128 pages.
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Member: $22.95
Nonmember: $26.95
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Reinventing Professional Services: Building Your Business in the Digital Marketplace
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The business of providing professional advice is changing. Today, anyone can go online and access a wealth of information about practically any topic, from legal and medical guidance to financial planning and accounting suggestions. As Ari Kaplan explains in Reinventing Professional Services: Building Your Business in the Digital Marketplace this new challenge is far less daunting for the savvy businessperson than it at first appears. By following a few easy steps, such as increasing your web presence and more effectively distinguishing yourself from your competitors, success is within your grasp.
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Member: $22.95
Nonmember: $27.95
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The Law Firm Associate's Guide to Personal Marketing and Selling Skills
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Establishing positive client relationships is the key to success, whether a lawyer is just starting out or if they've had many years of experience. This first volume in the ABA's Law Firm Associates Development Series will unravel the mystery with straightforward advice from the real-world.
Authors: Catherine Alman MacDonagh and Beth Marie Cuzzone
160 pages. Paperback with CD-ROM
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Member: $39.95
Nonmember: $49.95
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The Lawyer's Field Guide to Effective Business Development
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Winning and retaining long term, attractive clients doesn't happen by accident. The author shares his practical, proven approach to acquiring and refining the face-to-face skills necessary to developing a valuable client base.
Author: William J. Flannery, Jr.
164 pages. Paperback
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Member: $49.95
Nonmember: $59.95
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The Lawyer's Guide to Marketing on the Internet, Third Edition
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The author brings you the latest and most effective ways to create and implement a successful Internet marketing strategy for your firm. Dozens of screen shots taken from effective law firm Web sites accompany the text.
Author: Gregory H. Siskind, Deborah McMurray and Richard P. Klau.
268 pages.
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Member: $74.95
Nonmember: $84.95
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Think Again! Innovative Approaches to the Business of Law
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Success in the practice of law requires business solutions, and this book provides the ideas, strategies, and tactics to help you take your legal career and law firm to new heights of business success. Think Again! is about creating a client-centric law firm and delivering great client service, differentiating your law firm from other firms, and developing the specific skills and strategies needed for effective and productive relationship building and business development results.
Author: Jeffrey L. Nischwitz.
320 pages.
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Member: $74.95
Nonmember: $84.95
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Through the Client's Eyes: New Approaches to Get Clients to Hire You Again and Again, Third Edition
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Covering every aspect of the lawyer-client relationship, this book gives sound advice and fresh ideas on how to develop and maintain excellent client relationships. The author shares tips on building relationships and trust, uncovering some unlikely ways to make connections in addition to traditional methods. This book is a must for any firm concerned with client acquisition and retention.
Author: Henry W. Ewalt.
300 pages.
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Member: $59.95
Nonmember: $89.95
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Your Business and Your Life: Strategies for Professionals
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Packed with stories from the field, the author of this unusual business book is a legal administrator who skips the business jargon and relates his concepts to real-world situations. A must read for anyone looking for strategies on how to balance one’s life with one’s work, it covers four areas that many professionals struggle with daily: time and efficiency, burnout, people management and two (simple) truths about marketing.
Author: Bill McCallister.
208 pages. Softcover.
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Member: $9.95
Nonmember: $16.95
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