Client Services/Marketing

Displaying 1 - 7 of 7 products.

  

Client Satisfaction for Law Departments
Are your legal department's clients satisfied? How do you know? Here's the answer from an expert on law department management at Hildebrandt International — more of the latest on measuring and improving client satisfaction, with 30 charts, 70 graphics, dozens of examples and more than 80 best practices. Author: Rees W. Morrison. 193 pages.
Member: $90.00 Nonmember: $100.00	Quantity:
Get Clients Now! A 28-Day Marketing Program for Professionals and Consultants
Got a month? Then develop a successful marketing plan. In just four weeks, this book can help you market your professional service business. Its cookbook approach offers straightforward tips and specific marketing techniques for professionals. Author: C. J. Hayden. 214 pages. Softcover.
Member: $13.00 Nonmember: $15.00	Quantity:
Marketing the Legal Mind: Turning New Perspectives into Powerful Opportunities
This book offers ideas on how to market and manage your law firm and tackles what it really takes to establish an identity in this most problematic marketplace. The book offers great insight into the philosophy behind providing superior client service and how that relates to the firm’s overall goals. It is a quick read that can help you transform “marketing” from the “I hate selling” or “marketing is unethical” mindset to focus on marketing as a culture melding firm vision with client-focused value. Author: Henry Dahut. 200 pages. Softcover.
Member: $10.00 Nonmember: $12.00	Quantity:
The Lawyer's Guide to Marketing on the Internet, Second Edition
The author brings you the latest and most effective ways to create and implement a successful Internet marketing strategy for your firm. Dozens of screen shots taken from effective law firm Web sites accompany the text. Author: Gregory H. Siskind, Deborah McMurray and Richard P. Klau. 268 pages.
Member: $74.95 Nonmember: $79.95	Quantity:
The Rainmaker's Toolkit: Power Strategies for Finding, Keeping, and Growing Profitable Clients
Few professional firms are able to consistently grow their fees and profits. Based on the concept of relationship marketing, this guide offers tools, techniques and strategies to succeed, including more than 80 reproducible tools and templates. Author: Harry Mills. 304 pages.
Member: $20.00 Nonmember: $22.00	Quantity:
The Rainmaking Machine
This book provides advice to law firm professionals on gaining new clients, improving services, and expanding existing business. It is a step-by-step guide for planning, executing, and managing a marketing process that is designed to help you build your client base. Topics include focusing your marketing efforts, motivating yourself and your partners, determining how clients choose a law firm, creating new services, hiring and maximizing the efforts of marketing professionals, improving your firm’s image through public relations, and more. Author: Phyllis Weiss Haserot. 770 pages.
Member: $299.95 Nonmember: $315.95	Quantity:
Through the Client's Eyes: New Approaches to Get Clients to Hire You Again and Again, Second Edition
Covering every aspect of the lawyer-client relationship, this book gives sound advice and fresh ideas on how to develop and maintain excellent client relationships. The author shares tips on building relationships and trust, uncovering some unlikely ways to make connections in addition to traditional methods. This book is a must for any firm concerned with client acquisition and retention. Author: Henry W. Ewalt. 300 pages.
Member: $64.95 Nonmember: $79.95	Quantity: