Competency-Based Job/Needs Analysis
Description of Survey Results
View the full listing of the tasks that comprise the job of a principal legal administrator along with their rankings.
The list reflects, but does not describe, any specific job. Instead, it contains components of every legal administrator's job. The results of the
task analysis show that although legal administration jobs are often unique in some ways, the commonalities, in terms of responsibilities and
competencies, are substantial.
The survey listed 103 task statements organized into six task categories (e.g., General Management, Human Resources). Administrators were asked to
rate the importance of each task relative to other tasks on the following 4-point scale:
3 = More important than most other tasks
2 = About the same importance as most other tasks
1 = Less important than most other tasks
0 = Not applicable (this task is not part of my job)
This table shows the relative ranking of the six task categories. The ranking is based on two factors: the mean importance rating and the number
of tasks in each category.
||Number of tasks
|Human Resources Management
|Equipment, Facilities, and Office Services Management
|Client Services and Marketing
Rankings were very similar across different firm sizes. Specifically, the rankings were the same for all but the largest offices (75 or more attorneys).
Even for large office, however, only the rank order for the top two categories differed, with General Management being ranked as the most important category,
and Human Resources Management ranked as the second most important category.
However, when comparing the very small (1-14 attorneys) and very large offices (150 or more attorneys), the greatest differences are seen in the Financial
Management and Information Technology categories, where these areas are of greater importance in smaller offices, while General Management tasks are of greater
importance in larger offices.
Competencies of Legal Administrators